A town in the metropolitan borough of Bury, Greater Manchester, Prestwich nestles within the boundaries of historic Lancashire. Consistently named as one of the best places to live in the UK by The Sunday Times, Prestwich has gained a reputation as an attractive and affluent suburb.
While we are well-established in Manchester and Bury, we felt we should get to know the surrounding areas better and ensure that as many people as possible locally can access exceptional visiting and live-in care, all regulated by the Care Quality Commission.
Quality care at home
From short term support to longer term visits and live-in care, our Prestwich team can help.
We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.
Branches nationwide
Over 155 branches across the UK means we're local to you.
Fully regulated
Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.
Rated Excellent on Trustpilot
Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.
Handpicked carers
We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.
Care that's tailored to you
We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.
Supporting families
When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.
Our Services
Live-in care
Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.
Round the clock 24/7 care
Handpicked carers selected for their patience, kindness and empathy
Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.
Our visiting home care in Prestwich involves help with housework, personal care and anything else you require. Whether you’re already supported by your family or they’re far away, we’ll step in and make sure you have all the help you need at home. You’ll always remain in control of your own routine with Helping Hands, and we’ll work with you to make sure your support plan contains all the important details of your daily life.
24/7 live in care support
Having someone else living in your home doesn’t just reassure you that you’re never alone, it also gives peace of mind to your loved ones, near or far. Your live in carer will be with you around the clock, meaning that you’ll be able to sleep peacefully without worrying that your house is empty, especially if you’ve recently lost a beloved companion. We’ll carry out practical tasks, help you to enjoy your local surroundings, and we’ll be that all-important companion when you fancy nothing more than a cuppa and a chat.
Why Helping Hands is better than a care agency in Prestwich
We’ve never been a care agency at Helping Hands, we’ve been a private home care company since we were established in 1989. But why does it matter? Well, with us you get so much more than just being ‘matched’ with a carer from a list as you would with an agency. Instead, you get a bespoke package of care, managed locally and delivered by care staff who are actually employed by us and who we know well. And we don’t surprise you with hidden fees either. Simple.
Qualified carers providing a variety of care services in Prestwich
We value our carers as highly as they value their customers, and we do all we can to make them happy and fulfilled in their work. That includes offering a seamless onboarding process, continual development opportunities and benefits including a free Blue Light discount card. We build on the experience they bring with them; however, we also provide all the training and practical skills they’ll need to be an outstanding carer. We don’t believe you can be taught how to care about other people though, and we only take people who have that naturally.