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Home care in Rayleigh

4.5 Star Rating
Rated Excellent on
Trustpilot

Lines open at 8:00 AM on Thursday

New customer

Lines open at 8:30 AM on Thursday

Existing customer
01268 261430

Lines open at 8:00 AM on Thursday

New customer

Lines open at 8:30 AM on Thursday

Existing customer
01268 261430

Visiting care and home care in Rayleigh

Rayleigh is a market town with a long history of habitation since prehistoric and Roman times and was later mentioned as a village in the Domesday Book of 1086. Rayleigh Castle is the most significant monument in the town, an early Norman motte and bailey castle, and despite only the embankments remaining today, it still dominates the town centre.

Helping Hands is familiar with history as we have our own stretching back over 30 years, solidifying our reputation as one of the UK’s foremost home care providers, with exemplary standards of live-in and visiting care.

Quality care at home

From short term support to longer term visits and live-in care, our Rayleigh team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services
Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
  • Round the clock 24/7 care
  • Handpicked carers selected for their patience, kindness and empathy​
  • Peace of mind for families
Learn about live-in care
Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
  • Flexible care to suit your needs and routines
  • Support with managing conditions or medications
  • Companionship as well as care
Learn about visiting care
Meet the Rayleigh care team
Jodie Williams
Jodie Williams

Branch Care Manager

I joined the care industry around nine years ago, not knowing that it would become a career and a job that I love. I spend...

Christien Ingrosso
Christien Ingrosso

Area Care Manager

Hi, I am Christien Ingrosso and I'm the Area Care Manager for the South East region. As an area care manager, it is my role...

Matt Bristow
Matt Bristow

Divisional Director

As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...

Our Reviews
CQC Logo
Fully regulated by the CQC

Our Rayleigh branch is fully regulated and accredited by the CQC

Find out more
Other areas we cover
FAQs

Home care in Basildon can provide invaluable support for anyone who wishes to remain in the comfort of their own home while receiving extra help. Whether you need assistance with personal care, household tasks, companionship or more specialist support, our Basildon team are here to help you maintain your independence. Our tailored one-to-one care allows you to continue living safely and confidently in familiar surroundings.

The cost of your home care in Basildon will depend on the level and type of support you require. We offer a range of flexible packages, from short weekly visits to full-time live-in care, so you only pay for the care you need. Our friendly Basildon team will explain your options clearly and provide transparent pricing to help you plan with confidence.

Yes, your care plan can always be adjusted to reflect your changing circumstances. We understand that care needs may increase, decrease or simply shift over time, and we remain responsive throughout. Whether you require additional support, fewer visits or a different style of care, our Basildon team will work closely with you to keep your plan aligned with your needs.

If you need support urgently, we’ll aim to start your care within 72 hours of your initial call. A free care assessment will be arranged in your home with your local Basildon care manager, giving us the opportunity to understand your requirements in detail. Once your personalised plan is agreed, we’ll confirm the earliest possible start date.

Home care begins with a call to our welcoming customer support team. We’ll organise a free care assessment at your home with your local Basildon care manager, where you can discuss your needs and preferences. Together, we’ll create a tailored care plan and, if you’re happy to proceed, match you with carers who are well suited to you.

All Helping Hands carers in Basildon are directly recruited, thoroughly vetted, professionally trained and employed by us. They are fully insured and bonded, giving you complete peace of mind and confidence in the care you receive.

If your regular carer is unavailable for any reason, we’ll arrange a trusted replacement to ensure your support continues without disruption. We’ll aim to keep visit times as close as possible to your usual schedule, maintaining familiarity and reassurance in your routine.

Branch information
Address

Unit 11 Willowdale Centre, Wickford, Basildon, SS12 0RA

Show in maps Rayleigh Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed