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Your nearest branch: Basildon
Speak to our team today

Lines open at 8:30 AM today

Existing customer
01268 261430
Your nearest branch: Basildon
Speak to our team today

Lines open at 8:30 AM today

Existing customer
01268 261430

Visiting care and home care in Wickford

Wickford is based in South Essex and the name means ‘a sheep farm on a river crossing’. This is because the town is surrounded by two rivers, the River Crouch and another flowing at the south of River Crouch. It is home to Tollesbury Wick Nature Reserve, which boasts a diverse range of wildlife, including Clouded Yellow butterflies, Brent Geese and Marsh Harriers. The coastal views from the reservoir are truly majestic too.

What’s more, Wickford houses our customers who continue to live independent lives in the comfort of their homes and get to enjoy the stunning outdoors of Wickford, thanks to our compassionate carers. Whether you need support at home, going to appointments or walking the dog, we have you covered. Plus, we are also monitored and regulated by the Care Quality Commission and Care Inspectorate Wales, so you know you’ll receive the very best care.

GET THE INFORMATION YOU NEED
Branch information

View your local branches details including location, opening times and services offered.

Understanding care costs

Get a clear overview of costs and what affects pricing, so you can plan with confidence.

Not sure what type of care you need? Request a brochure and read about our services in your own time.

Quality care supporting families in Wickford

Our carers provide a wide range of support across Wickford, from short-term help to ongoing visiting care and live-in care.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Why families choose us

  • National care provider with 155+ branches
  • CQC regulated services
  • Thousands of 5-star reviews from families
  • Carefully selected carers with compassion and empathy
  • Flexible support tailored to individual needs
  • Home care services available in Wickford
    Live-in care

    Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

    Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
    • Round the clock 24/7 care
    • Handpicked carers selected for their patience, kindness and empathy​
    • Peace of mind for families
    Learn about live-in care
    Hourly visiting care

    Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

    A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
    • Flexible care to suit your needs and routines
    • Support with managing conditions or medications
    • Companionship as well as care
    Learn about visiting care
    GET THE INFORMATION YOU NEED
    Branch information

    View your local branches details including location, opening times and services offered.

    Understanding care costs

    Get a clear overview of costs and what affects pricing, so you can plan with confidence.

    Not sure what type of care you need? Request a brochure and read about our services in your own time.

    Supporting people living in Wickford

    While we do not have a physical branch in Wickford, care in the area is coordinated by our Basildon branch, working with carers who support people across the local community.

    Jodie Williams
    Jodie Williams

    Branch Care Manager

    I joined the care industry around nine years ago, not knowing that it would become a career and a job that I love. I spend...

    More about Jodie Williams
    Angie Austin
    Angie Austin

    Branch Care Manager

    Hello, my name is Angie and I am the branch care manager for the Brentwood branch. I am married and we have 3 fur-babies. My...

    More about Angie Austin
    Paul Sewell
    Paul Sewell

    Head of Operations

    Paul Sewell is the Head of Operations for East.

    Matt Bristow
    Matt Bristow

    Divisional Director

    As the Divisional Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring the...

    More about Matt Bristow
    What families say about our care
    CQC Logo
    Fully regulated care supporting Wickford

    Care services supporting families in Wickford are delivered by our Basildon branch, which is fully regulated by the CQC.

    Find out more
    A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.
    High quality home care in Wickford

    Whether you need support for a few days a week or 24 hours a day, we will be sure to find the right care package for you. All our care packages are available on a live-in and visiting basis and are fully tailored and personalised to your needs. If you wish to have breakfast prepared by 9am or need to be accompanied to your local community class, we’ll ensure we fulfil your every need. Plus, receiving care in the comfort of your home allows you to remain in a place you feel calm, comfortable and safe.

    Two women stand by an open car boot. One woman, smiling, lifts reusable shopping bags filled with groceries whilst the other woman watches. They appear to be unloading after shopping.
    24/7 live in care support

    If you don’t live near your loved ones and are living with a condition that limits your mobility, then you may benefit from having someone with you 24 hours a day. With live-in care, you can receive round-the-clock care, so you will always have someone there. More importantly, you’ll have a company. Plus, it will give your family and friends reassurance, knowing you are being well looked after.

    A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.
    Why Helping Hands is better than a care agency in Wickford

    At Helping Hands we have been providing care as a private home care company since 1989. We have never worked as a care agency. That’s because we directly employ our carers and they are fully trained by us. We want to ensure that we employ the right people to care for you; after all, you are our priority. Plus, we will be upfront about service and prices, so you won’t be faced with any hidden costs or referral fees.

    A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.
    Qualified carers providing a variety of care services in Wickford

    Our expertly trained carers are the backbone of the company and they are the reason why we are the UK’s leading home care provider. They make a huge difference and allow customers to live life the way they like. We understand it can be daunting having someone new come to your doorstep, which is why all our carers undergo a strict background check. So, rest assured, you’ll be in safe hands.

    Supporting communities across Wickford

    Our carers provide home care in Wickford and nearby areas including these locations.

    FAQs

    Home care in Wickford is professional support provided in your own home, helping you or a loved one stay safe, comfortable and independent without needing to move into residential care. It can be arranged as regular visiting care, occasional support, respite care, or full-time live-in care, depending on your needs.

    With Helping Hands, care is built around your routine, so support can include anything from help getting up in the morning to companionship, meal preparation, medication prompts, mobility support and personal care.

    Home care can include a wide range of practical, personal and emotional support. This may include help with washing, dressing, toileting, medication prompts, preparing meals, light housework, shopping, attending appointments, mobility support and companionship.

    Care can be flexible, from short visits during the week to several visits a day or live-in care. The right level of support will depend on your needs, routines and preferences.

    A carer can help with everyday tasks that have become difficult to manage alone. This might include getting in and out of bed, washing and dressing, preparing meals, moving safely around the home, taking medication, keeping the house tidy, going shopping, attending appointments or simply having someone there for companionship.

    The aim is to provide the right amount of support while helping you maintain independence, dignity and confidence at home.

    The cost of home care in Wickford depends on the type and amount of support you need. Helping Hands’ visiting care prices currently start from £32.40 per hour, with visits available from 30 minutes, and live-in care currently starts from £1,675 per week for one person. A call-out or travel charge may also apply.

    Because everyone’s needs are different, the best way to get an accurate price is to arrange a care assessment. This helps create a tailored care plan and a clear breakdown of costs before care begins.

    Home care can be cheaper than a care home, especially if you only need support for part of the day or a few times a week. Age UK says privately arranged home care can cost around £25 per hour, while residential care averages around £949 per week and nursing home care around £1,267 per week, although costs vary by area and needs.

    For people who need round-the-clock support, live-in care may be closer in cost to residential care, but it allows you to remain in your own home, keep familiar routines and receive one-to-one support.

    Yes. Helping Hands states that its service is regulated by the Care Quality Commission, or CQC, in England and the Care Inspectorate Wales, or CIW, in Wales. These regulators monitor care providers to make sure they meet required standards for safety, quality and care delivery.

    Individual branch ratings can vary, so it is always worth checking the relevant local branch profile when arranging care in Wickford.

    Home care in Wickford can often be arranged quickly, depending on your needs, location and carer availability. In many cases, care can begin within a few days, and urgent support may be possible sooner following an assessment.

    The first step is usually a conversation about your situation, followed by a care assessment and a personalised care plan. This helps make sure the right support is in place from the start.

    Speak to our care team

    If you're exploring care options in Wickford, our team can help you understand the support available and answer any questions you may have. Call our care team today.

    01268 921440
    Branch information
    Address

    Unit 11 Willowdale Centre, Wickford, Basildon, SS12 0RA

    Show in maps Wickford Branch
    Opening times
    Monday 8:00 AM - 7:00 PM
    Tuesday 8:00 AM - 7:00 PM
    Wednesday 8:00 AM - 7:00 PM
    Thursday 8:00 AM - 7:00 PM
    Friday 8:00 AM - 7:00 PM
    Saturday 9:00 AM - 5:30 PM
    Sunday 9:00 AM - 5:30 PM
    Monday 8:30 AM - 5:30 PM
    Tuesday 8:30 AM - 5:30 PM
    Wednesday 8:30 AM - 5:30 PM
    Thursday 8:30 AM - 5:30 PM
    Friday 8:30 AM - 5:30 PM
    Saturday Closed
    Sunday Closed