Rayleigh

With visiting care, you are always in control of your own care journey, thanks to our person-centred care packages delivered by our amazing carers. Whether you have mild or complex care needs and require us once a week or several times a day, we can support you with every aspect of your care such as medications, personal care, meal preparation, mobility support and housework.

When you have live-in care from Helping Hands your routines will always be closely followed thanks to your personalised support plan, so you never have to worry that it’ll feel as if someone is ‘taking over’. Having full-time support in your own home is a great alternative to residential care so if you’d rather stay in the home you love, why not have one of our compassionate carers there with you?

We never have been and never will be a home care agency as we are fully regulated in every aspect of our care delivery, meaning you get the best possible care in your own home from highly motivated carers. We keep things as straightforward for our customers as possible, including a transparent pricing structure which will never see you charged for ‘referral’ fees.

With domiciliary care you’re always in control, as our flexible, bespoke packages are designed with you at the centre of your care experience. You decide on the frequency of visits you receive, or whether you would like live-in care, and it’ll always be accompanied by a support plan that details every aspect of your daily routine, down to the smallest detail. You decide when you get up, eat and go to bed for instance, so choose one-to-one care at home with Helping Hands.

Keeping to familiar and comforting routines can be beneficial with dementia care and remaining in the home that you love can even help to reduce anxiety and confusion. Remaining at home means that you’ll also be surrounded by precious memories, beloved family members, pets and recognisable objects, all of which can improve your daily experiences living with dementia. Our carers are dementia experts and will support you to live your very best life in the home you’ve always loved.

When family members need a break from the demanding duties of being a full-time carer they want to know that you’ll be properly cared for while they go on holiday. If you’re keen to stay at home and not go into residential care, even temporarily, respite care at home is a fantastic alternative as our carers come to you. When you need short-term care for recovery after an accident, illness or surgery too then we can help, getting care to you within 24 hours when the situation demands it.

If you’ve found yourself struggling with everyday tasks due to an ongoing condition or general frailties, you may feel there’s no alternative to giving up your home and moving into residential care, but that’s not the case with elderly care from Helping Hands. Our carers will come to you as often as you need and undertake housework, personal care, medication, meal preparation and anything else you need to live your best life possible at home.

We fully train our carers when they first join us because we want to ensure that they will be able to support our customers right from the start, however we also carefully select who becomes a Helping Hands carer because we want to recruit only the most compassionate and empathetic people possible. You’ll be cared for in the most person-centred way possible, with your personalised support plan detailing every aspect of how you like to spend your days, and because we’re fully regulated by the Care Quality Commission and Care Inspectorate Wales, you can be confident that we’ll deliver the highest standards of care.