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Home care in Basildon

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01268 261430

Lines open at 8:00 AM today

New customer

Lines open at 8:30 AM today

Existing customer

01268 261430

Visiting care and home care in Basildon

Basildon, one of the eight ‘New Towns’ built to accommodate the population overspill of London after the Second World War, is home to one of the UK’s leading care providers – Helping Hands.

Whether you’re recovering from a life-changing injury, living with a complex condition or simply need an extra hand in getting out and about in your elderly years, our Basildon team are here to help. We provide care for people of all ages with all manner of conditions and offer flexible care packages that cater to your needs and can change as your requirements do.

GET THE INFORMATION YOU NEED

Branch information

View your local branches details including location, opening times and services offered.

Understanding care costs

Get a clear overview of costs and what affects pricing, so you can plan with confidence.

Not sure what type of care you need? Request a brochure and read about our services in your own time.

Quality care supporting families in Basildon

Our carers provide a wide range of support across Basildon, from short-term help to ongoing visiting care and live-in care.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Why families choose us

National care provider with 155+ branches

CQC regulated services

Thousands of 5-star reviews from families

Carefully selected carers with compassion and empathy

Flexible support tailored to individual needs

Home care services available in Basildon

Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.

Round the clock 24/7 care
Handpicked carers selected for their patience, kindness and empathy
Peace of mind for families

Learn about live-in care

Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.

Flexible care to suit your needs and routines
Support with managing conditions or medications
Companionship as well as care

Learn about visiting care

GET THE INFORMATION YOU NEED

Branch information

View your local branches details including location, opening times and services offered.

Understanding care costs

Get a clear overview of costs and what affects pricing, so you can plan with confidence.

Not sure what type of care you need? Request a brochure and read about our services in your own time.

Supporting people living in Basildon

Jodie Williams

Branch Care Manager

I joined the care industry around nine years ago, not knowing that it would become a career and a job that I love. I spend...

More about Jodie Williams

Angie Austin

Branch Care Manager

Hello, my name is Angie and I am the branch care manager for the Brentwood branch. I am married and we have 3 fur-babies. My...

More about Angie Austin

Paul Sewell

Head of Operations

Paul Sewell is the Head of Operations for East.

Matt Bristow

Divisional Director

As the Divisional Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring the...

More about Matt Bristow

What families say about our care

Fully regulated care supporting Basildon

Our Basildon branch is fully regulated and accredited by the CQC.

Find out more

A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.

What’s included with home care in Basildon?

With visits from just 30 minutes, Helping Hands home carers will be able to support you with whatever you’re struggling to do on your own. Perhaps you need a higher level of home care after a hospital discharge or you’re developing frailties? Your local Basildon branch can send someone to you for as little or as much time as you need, including full-time live-in care.

Our flexible style of care at home will be tailored to your exact needs, and a support plan will be produced in conjunction with you or your decision makers, meaning that you can be confident in the care you receive and the carers who deliver it.

We can even help you take care of your pets, so if you’re not confident to take your dog for a walk on your own, why not call the branch team and talk through your options?

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Live in care services to support your needs

Here at Helping Hands, we have been at the forefront of compassionate and empathetic home care for 30 years, ensuring that our customers are able to remain safe and secure in the comfort of their own home.

Whether you’re looking for 30 minutes a week to accompany you for a walk around the Wat Tyler Country Park, or more regular daily calls that require more complex or overnight support, our team providing live in care in Basildon are here to provide the support you need, when you need it.

We understand that, regardless of the condition, each individual customer has their own individual requirements. Our Basildon team will work with you and your family to ensure that you have full control over your home care, with minimal interruption to your everyday life.

A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.

Fully-trained home carers in Basildon

We’re proud to be one of the leading care providers in the UK, and with 30 years’ experience we understand exactly what is needed to provide the perfect level of care. The qualities it takes to become a home carer are not always traits that can be taught, which is why we only select the very best individuals to become part of our family.

Each of our carers are fully trained in areas including manual handling, health & safety, safeguarding and medication support, and each harbour the faultless qualities of compassion, empathy and understanding.

As well as receiving full background checks, such as Disclosure Barring Service (DBS) screening, our carers also receive regular training courses to ensure their skills and practice are always of the highest standard.

Helping Hands are the only care provider to be endorsed as a Centre of Excellence by Skills for Care, as well as being fully licensed by the Care Quality Commission (CQC).

A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.

Private care Basildon - to support you

We understand that accepting the need for more support for you or your loved one can be an unsettling time, but with private care from the team, we can help to alleviate any worries that you may have.

Whether you live on your own, as a couple or with your beloved pet, live-in care provides you with round-the-clock support to ensure that you can remain confident and independent in the comfort of your own home. Regardless of your requirements, our Basildon team will work around you to ensure that you receive personable and unintrusive care that is completely tailored to you.

Here at Helping Hands, independence and stability are at the forefront of our care and we work with you to find the right carer that is suited to your personality, hobbies and interests. So, if you like to take day trips into the capital or enjoy watching the wakeboarding at the Aqua Park, we’ll find the right person for you so that you don’t just receive a carer; you’ll gain a friend.

Live-in care enables you to remain comfortable in your own surroundings while still living each day on your terms. With no visiting restrictions and no set meal times, our live-in team will provide personalised and unintrusive care so that you can continue with the life that you love.

Supporting communities across Basildon

Our carers provide home care in Basildon and nearby areas including these locations.

Billericay
Laindon
Pitsea
Wickford
Rayleigh

Local updates

An older woman with short blonde hair, wearing a light blue cardigan, smiles while sitting at an outdoor table with another person. A potted plant with pink flowers and cups are on the table.

Building up confidence with a carer in Basildon

Dennis, a customer looked after by our home care Basildon team, had spent quite a...

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FAQs

Home care in Basildon is professional support provided in your own home, helping you or a loved one stay safe, comfortable and independent without needing to move into residential care. It can be arranged as regular visiting care, occasional support, respite care, or full-time live-in care, depending on your needs.

With Helping Hands, care is built around your routine, so support can include anything from help getting up in the morning to companionship, meal preparation, medication prompts, mobility support and personal care.

Home care can include a wide range of practical, personal and emotional support. This may include help with washing, dressing, toileting, medication prompts, preparing meals, light housework, shopping, attending appointments, mobility support and companionship.

Care can be flexible, from short visits during the week to several visits a day or live-in care. The right level of support will depend on your needs, routines and preferences.

A carer can help with everyday tasks that have become difficult to manage alone. This might include getting in and out of bed, washing and dressing, preparing meals, moving safely around the home, taking medication, keeping the house tidy, going shopping, attending appointments or simply having someone there for companionship.

The aim is to provide the right amount of support while helping you maintain independence, dignity and confidence at home.

The cost of home care in Basildon depends on the type and amount of support you need. Helping Hands’ visiting care prices currently start from £32.40 per hour, with visits available from 30 minutes, and live-in care currently starts from £1,675 per week for one person. A call-out or travel charge may also apply.

Because everyone’s needs are different, the best way to get an accurate price is to arrange a care assessment. This helps create a tailored care plan and a clear breakdown of costs before care begins.

Home care can be cheaper than a care home, especially if you only need support for part of the day or a few times a week. Age UK says privately arranged home care can cost around £25 per hour, while residential care averages around £949 per week and nursing home care around £1,267 per week, although costs vary by area and needs.

For people who need round-the-clock support, live-in care may be closer in cost to residential care, but it allows you to remain in your own home, keep familiar routines and receive one-to-one support.

Yes. Helping Hands states that its service is regulated by the Care Quality Commission, or CQC, in England and the Care Inspectorate Wales, or CIW, in Wales. These regulators monitor care providers to make sure they meet required standards for safety, quality and care delivery.

Individual branch ratings can vary, so it is always worth checking the relevant local branch profile when arranging care in Basildon.

Home care in Basildon can often be arranged quickly, depending on your needs, location and carer availability. In many cases, care can begin within a few days, and urgent support may be possible sooner following an assessment.

The first step is usually a conversation about your situation, followed by a care assessment and a personalised care plan. This helps make sure the right support is in place from the start.

Speak to our care team

If you're exploring care options in Basildon, our team can help you understand the support available and answer any questions you may have. Call our care team today.

01268 921440

Branch information

Address

Unit 11 Willowdale Centre, Wickford, Basildon, SS12 0RA

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Monday	8:00 AM - 7:00 PM
Tuesday	8:00 AM - 7:00 PM
Wednesday	8:00 AM - 7:00 PM
Thursday	8:00 AM - 7:00 PM
Friday	8:00 AM - 7:00 PM
Saturday	9:00 AM - 5:30 PM
Sunday	9:00 AM - 5:30 PM

Monday	8:30 AM - 5:30 PM
Tuesday	8:30 AM - 5:30 PM
Wednesday	8:30 AM - 5:30 PM
Thursday	8:30 AM - 5:30 PM
Friday	8:30 AM - 5:30 PM
Saturday	Closed
Sunday	Closed

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Home care in Basildon