Home Care Basildon
Our Helping Hands team are committed to providing the very best standard of home care within the comfort of your own home in Basildon. With a dedication to compassion and ongoing development, all of our carers receive regular specialist training in line with the Care Quality Commission’s guidelines, in order to offer an extensive provision of support for all levels of care.
Providing individually tailored, high-quality home care in Basildon, Benfleet, Billericay, Wickford and the surrounding areas, the local Helping Hands team are here to provide bespoke packages built by and around you. Experts in person-centred care, our team will work with you to find out your preferences so that we can provide the right support to fit into your existing routines.
This branch covers where you need care:
To learn more about how we can help call
Unit 11 Willow Centre, Wickford, Basildon, Essex, SS12 0RA (see on maps)
Basildon, one of the eight ‘New Towns’ built to accommodate the population overspill of London after the Second World War, is home to one of the UK’s leading care providers – Helping Hands.
Whether you’re recovering from a life-changing injury, living with a complex condition or simply need an extra hand in getting out and about in your elderly years, our Basildon team are here to help. We provide care for people of all ages with all manner of conditions and offer flexible care packages that cater to your needs and can change as your requirements do.
For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.
Over 160 branches across the UK means we're local to you
We are not an agency - we employ every carer directly
Get to know your carer before care starts
Family-run and experts in home care since 1989
Fully flexible care packages as your needs change
Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.
One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.
With visits from just 30 minutes, Helping Hands home carers will be able to support you with whatever you’re struggling to do on your own. Perhaps you need a higher level of home care after a hospital discharge or you’re developing frailties? Your local Basildon branch can send someone to you for as little or as much time as you need, including full-time live-in care.
Our flexible style of care at home will be tailored to your exact needs, and a support plan will be produced in conjunction with you or your decision makers, meaning that you can be confident in the care you receive and the carers who deliver it.
We can even help you take care of your pets, so if you’re not confident to take your dog for a walk on your own, why not call the branch team and talk through your options?
Here at Helping Hands, we have been at the forefront of compassionate and empathetic home care for 30 years, ensuring that our customers are able to remain safe and secure in the comfort of their own home.
Whether you’re looking for 30 minutes a week to accompany you for a walk around the Wat Tyler Country Park, or more regular daily calls that require more complex or overnight support, our Basildon team are here to provide the support you need, when you need it.
With each of our carers completing a comprehensive training programme, our Basildon team have the knowledge and experience to assist you with anything ranging from housekeeping, meal preparation and personal care to more detailed care for neurological conditions, acquired injuries and mental health support.
We understand that, regardless of the condition, each individual customer has their own individual requirements. Our Basildon team will work with you and your family to ensure that you have full control over your home care, with minimal interruption to your everyday life.
We understand that accepting the need for more support for you or your loved one can be an unsettling time, but with private care from the team, we can help to alleviate any worries that you may have.
Whether you live on your own, as a couple or with your beloved pet, live-in care provides you with round-the-clock support to ensure that you can remain confident and independent in the comfort of your own home. Regardless of your requirements, our Basildon team will work around you to ensure that you receive personable and unintrusive care that is completely tailored to you.
Here at Helping Hands, independence and stability are at the forefront of our care and we work with you to find the right carer that is suited to your personality, hobbies and interests. So, if you like to take day trips into the capital or enjoy watching the wakeboarding at the Aqua Park, we’ll find the right person for you so that you don’t just receive a carer; you’ll gain a friend.
Live-in care enables you to remain comfortable in your own surroundings while still living each day on your terms. With no visiting restrictions and no set meal times, our live-in team will provide personalised and unintrusive care so that you can continue with the life that you love.
Read more on what is live in care here.
We’re proud to be one of the leading care providers in the UK, and with 30 years’ experience we understand exactly what is needed to provide the perfect level of care. The qualities it takes to become a home carer are not always traits that can be taught, which is why we only select the very best individuals to become part of our family.
Each of our carers are fully trained in areas including manual handling, health & safety, safeguarding and medication support, and each harbour the faultless qualities of compassion, empathy and understanding.
As well as receiving full background checks, such as Disclosure Barring Service (DBS) screening, our carers also receive regular training courses to ensure their skills and practice are always of the highest standard.
Helping Hands are the only care provider to be endorsed as a Centre of Excellence by Skills for Care, as well as being fully licensed by the Care Quality Commission (CQC).
If you’d like to find out more about the care options that the team can provide for you, please get in touch with us, we’re available to take your call seven days a week. If you’d rather meet face-to-face, you’re welcome to visit us at our branch in Willow Centre or meet you for a coffee either at a local café or your front room.
Call us on 01268921440 Talk to us on live chat Request a call back
We are actively collecting and monitoring our reviews and feedback for Home Care Basildon to ensure our customers receive the best possible live in and home care service.
4.8 out of 5 stars, from 13 reviews
taken from NHS Choices
“My wife has Helping Hands twice a day and you could not ask for better carers.”
September 2021
taken from Google My Business
5 out of 5
from 3 reviews
Our Home Care Basildon branch is fully regulated and accredited by the CQC and CIW.
Every one of our carers is a dementia specialist
We are founding members of the UKHCA
Opening hours and address details
Unit 11 Willow Centre, Wickford, Basildon, Essex, SS12 0RA Show on Map
