Home care in Basildon
Visiting care and home care in Basildon
Basildon, one of the eight ‘New Towns’ built to accommodate the population overspill of London after the Second World War, is home to one of the UK’s leading care providers – Helping Hands.
Whether you’re recovering from a life-changing injury, living with a complex condition or simply need an extra hand in getting out and about in your elderly years, our Basildon team are here to help. We provide care for people of all ages with all manner of conditions and offer flexible care packages that cater to your needs and can change as your requirements do.
Quality care provided in your own home
Home care from our Basildon team offers security, mobility, and companionship.
For over 30 years, we've provided nurse-supported assistance, companionship and expert care to thousands of individuals across England and Wales. As industry leaders in home care, we know just what it takes to provide the right level of support so that you can retain your independence in the comfort of your own home.
We offer two types of home care:
Constant 24-hour care
Live-in care
One-to-one support from a fully qualified carer that lives with you. Full-time support so you can stay at home where you feel most comfortable.
- Round-the-clock (24/7)
- In your own home
- Personalised care plan
- Carer to match your needs, personality and interests
Occassional care visits
Hourly visiting care
Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.
- From 30 minutes a week depending on your needs
- In your own home
- Flexible care plan based on customer's needs
- All levels of care covered
Meet the Basildon care team
Branch Care Manager
I joined the care industry around nine years ago, not knowing that it would become a career and a job that I love. I spend a lot of time out in the community visiting customers and potential customers, and assessing our staff to ensure they are always delivering the best care. I spend time with the branch staff looking into ways to better the service and celebrate all the good work that our carers do. I think that Helping Hands are a brilliant company to work for, they have many benefits for their staff, and support networks for staff and customers throughout their journeys with the company. I have recently become a Mum for the first time so like to spend my free time with my son and doing things with him. I enjoy reading and learning and like to think I am generally a person who looks at life positively.
Area Care Manager, South East
Regional Care Director, South East
Reviews and credentials
4.9 out of 5 | Based on 14 reviews
We are actively collecting and monitoring our reviews and feedback for Basildon to ensure our customers receive the best possible live in and home care service.
Fully regulated by the CQC
Other care we provide
What’s included with home care in Basildon?
With visits from just 30 minutes, Helping Hands home carers will be able to support you with whatever you’re struggling to do on your own. Perhaps you need a higher level of home care after a hospital discharge or you’re developing frailties? Your local Basildon branch can send someone to you for as little or as much time as you need, including full-time live-in care.
Our flexible style of care at home will be tailored to your exact needs, and a support plan will be produced in conjunction with you or your decision makers, meaning that you can be confident in the care you receive and the carers who deliver it.
We can even help you take care of your pets, so if you’re not confident to take your dog for a walk on your own, why not call the branch team and talk through your options?
Live in care services to support your needs
Here at Helping Hands, we have been at the forefront of compassionate and empathetic home care for 30 years, ensuring that our customers are able to remain safe and secure in the comfort of their own home.
Whether you’re looking for 30 minutes a week to accompany you for a walk around the Wat Tyler Country Park, or more regular daily calls that require more complex or overnight support, our team providing live in care in Basildon are here to provide the support you need, when you need it.
We understand that, regardless of the condition, each individual customer has their own individual requirements. Our Basildon team will work with you and your family to ensure that you have full control over your home care, with minimal interruption to your everyday life.
Fully-trained home carers in Basildon
We’re proud to be one of the leading care providers in the UK, and with 30 years’ experience we understand exactly what is needed to provide the perfect level of care. The qualities it takes to become a home carer are not always traits that can be taught, which is why we only select the very best individuals to become part of our family.
Each of our carers are fully trained in areas including manual handling, health & safety, safeguarding and medication support, and each harbour the faultless qualities of compassion, empathy and understanding.
As well as receiving full background checks, such as Disclosure Barring Service (DBS) screening, our carers also receive regular training courses to ensure their skills and practice are always of the highest standard.
Helping Hands are the only care provider to be endorsed as a Centre of Excellence by Skills for Care, as well as being fully licensed by the Care Quality Commission (CQC).
Private care Basildon - to support you
We understand that accepting the need for more support for you or your loved one can be an unsettling time, but with private care from the team, we can help to alleviate any worries that you may have.
Whether you live on your own, as a couple or with your beloved pet, live-in care provides you with round-the-clock support to ensure that you can remain confident and independent in the comfort of your own home. Regardless of your requirements, our Basildon team will work around you to ensure that you receive personable and unintrusive care that is completely tailored to you.
Here at Helping Hands, independence and stability are at the forefront of our care and we work with you to find the right carer that is suited to your personality, hobbies and interests. So, if you like to take day trips into the capital or enjoy watching the wakeboarding at the Aqua Park, we’ll find the right person for you so that you don’t just receive a carer; you’ll gain a friend.
Live-in care enables you to remain comfortable in your own surroundings while still living each day on your terms. With no visiting restrictions and no set meal times, our live-in team will provide personalised and unintrusive care so that you can continue with the life that you love.
Read more on what is live in care here.
Branch information
Wickford,
Basildon,
Essex,
SS12 0RA