While there are several options for personal care in Redditch, we at Helping Hands have been leaders in the UK home care Redditch industry for more than 30 years now. We like to think we’ve gathered the expertise and experience needed to offer the exceptional standards of service and customer care that have has won us the reputation we have today.
Over the years we’ve not only accrued glowing testimonials from satisfied customers, but have also earned several key accreditations, including certification by the Care Quality Commission (CQC) in England and the Care Inspectorate (CIW) in Wales. This is your guarantee that the care you receive from us will always be of the highest quality.
Our philosophy is to tailor our approach to suit each and every one of our unique customers. We know that no two people will have exactly the same care needs, which is why we take the time to devise a plan that works around your lifestyle. We also work hard to match you with one of our carers we trust to get on best with you or your loved one.
Our carers are ready to help in whatever way they can. We offer both live-in care for more comprehensive support, but also visiting care services for those who need only occasional assistance. These can be as short as 30 minutes a week, and cover things like household chores, shopping, mobility around the home, personal grooming and care, medications, pet care, or preparing a delicious and healthy meal. It all comes down to you and what you need most.
Being carers ourselves, Helping Hands understands that the unexpected can happen, and that even the most dedicated career sometimes has an emergency, falls ill or needs to take some time to tend to personal matters elsewhere. That’s where respite care comes in. We can send a skilled and experienced care worker to you or your loved one’s home within 24 hours of you contacting us.
We’re here for you and can make sure that the daily routine goes ahead as normal, so you can do what you need to do safe in the knowledge that your loved one is being well looked after. As a carer you might also need an extra pair of hands in the event of a surgery or after an accident. We can stay for as long as you need us, whether that’s for a few hours or a few weeks.
In our experience, seeking elderly home care can be a little daunting simply because you might be unsure how a care worker would fit into your established life habits and routines. The benefit of home care with one of our top carers is that they work around you, keeping all your favourite routines and preferences intact. You may need only a little extra support now and then, but if needed, we can always scale up care should you find you need it.
Our carers are people who genuinely love the work they do, and they derive enormous satisfaction from making your daily life that little bit easier for you. We also understand that sometimes the care that’s most needed is a reassuring word, someone to do the crossword with or a friendly chat in the afternoon. Our carers come in all shapes and sizes, but the thing they have in common is that they will work hard to get to know you and your family on a personal level, whether you need a little help, or a lot.
Managing the symptoms of dementia can be a challenge, and home care is certainly a good way to make sure your loved one is in good hands. No matter how we tailor your specific care plan, we want to put your mind at ease that those you love most are cared for and comfortable. Residential home care in Redditch might not always be an option, since it can be quite distressing and upsetting for those with memory impairment.
However, our specially trained dementia care staff understand the power of patience and compassion, and can be a consistent, friendly and caring face to bring some stability and reassurance to your loved one’s life.
Throughout the years, we have been striving to provide professional, compassionate care of the standard we’d wish for our own families. Unlike other home care groups, we work with directly employed carers and never agency staff, since we prefer to vet our carers carefully to ensure they share our care vision and are as passionate as we are.
Have any questions? Our Redditch home care team are always happy to chat about what we can do for you and your loved ones.