Lines open at 8:00 AM on Monday
Lines open at 8:00 AM on Monday
Situated between the hustle and bustle of Birmingham and the beautiful landscapes of the Cotswolds lies the small town of Redditch. What was once a home for the needle and fishing tackle industry, Redditch is now a residence for one of the UK’s leading home care providers – Helping Hands.
From short term support to longer term visits and live-in care, our Redditch team can help.
We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.
Over 155 branches across the UK means we're local to you.
Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.
Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.
We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.
We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.
When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.
Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.
Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.
Branch Care Manager
I am a mother to three children and two step children. I am married and enjoy spending quality time with my family and making lasting...
More about Martine KahwaArea Care Manager
Hello, I'm Claire, Area Manager in the South West. I am mainly responsible for ensuring that each of our carers has the support and training...
More about Claire GarsideDivisional Director
Hi, I'm Adam and as Regional Care Director, I'm responsible for making sure that all the customers we help are looked after brilliantly. In order...
More about Adam WilkinsOur Redditch branch is fully regulated and accredited by the CQC
Find out moreIf you need a little more support at home but you don’t feel that residential care is the best option for you, visiting care from the Redditch personal care team may be the ideal solution for you. With visits available from 30 minutes all the way up to overnight stays, we’ll provide a personalised support plan that focuses entirely on you and your needs. The personalised support plan will be completely transparent when it comes to the cost of care.
It may be that you need a little extra help with getting dressed and ready for the day, or perhaps you are living with a progressive condition and you are finding more difficulty in going about your day-to-day life. Whatever it is you need, we’ll work with you to ensure that you have the support you need to feel safe and independent at home, at work or out in the Redditch community.
Agency care support from our Redditch team is so much more than just care; it gives you the support you need to live your life entirely on your terms. What’s more, it encourages you to live independently at home and out in the local community, whilst still providing you with the person-centred support that you need to feel safe and secure.
With no restrictions on visiting times, no set mealtimes or menus and no daily routines to follow, you will have the freedom to decide how to spend each day. If you want to have a day in the living room, filling out crossword puzzles or an afternoon at Morton Stanley Park with your beloved canine companion, we’ll be there to help you to do just that.
Live-in care does exactly what it says on the tin; one of our dedicated carers will live with you in your home to ensure that you have the support you need, whenever you need it. As an ideal alternative to residential care, live-in care gives you the freedom to decide how you spend each day. So if you like to start your day with a morning walk around Arrow Valley Lake or coffee and cake in the Kingfisher, you’ll have the support you need that enables you to do just that.
With experience covering several conditions ranging from cerebral palsy to dementia to acquired brain injuries, the team are fully equipped to give you the support you need to remain independent at home – regardless of your condition. Whether you need help using a mobility aid, continence care or support using a hoist, our carers are fully-trained to cater to your every need, so you can rest assured that you’re in safe hands.
And it’s not just the practical care that we help with – your mental wellbeing matters too. We believe it’s important that you are able to continue to do the things that you enjoy the most, so whether you’d like to go for a picnic by the canal or go for a day out at the Bullring, we’ll be there to ensure that you can continue to do the things you love.
You may be living alone and finding more difficulty in going about your usual routine, or perhaps you are concerned for your loved one who is becoming increasingly frail. With private care from the team, we provide a personalised care plan that is entirely tailored around you and your needs, so you don’t have to make any compromises to your independence.
Whether you are caring for your partner but you’re finding it more difficult than you used to, or you are simply feeling the sting of loneliness that can be so common in our elderly years, our Redditch team are here for you.
Over 850,000 people are living with dementia in the UK, and with over 100 different variants of the condition that affect each individual differently, coming to terms with a dementia diagnosis can be difficult for you and your surrounding family. And as the UK’s leading dementia specialists, we understand how important it is for you to have information, guidance and support available to you to help you throughout your dementia journey.
With patience and understanding, our Redditch team will work closely with you and your loved ones to ensure that you are fully supported with your everyday care needs, such as personal care, health & wellbeing and social activities, as well as helping you to understand the symptoms of your condition and how you can continue to enjoy your time together with your family.
Respite care is available to you for many reasons. It may be that your usual caregiver needs some rest and recuperation or that you are due to be discharged from the hospital, but you don’t feel comfortable going home alone. Perhaps you’re considering care but you’re not entirely sure if home care is right for you, so you want to try it out before you commit to long-term care.
With respite care from the Redditch team, we’ll work closely with you to build a personalised support package that focuses entirely on you and gives you the support you need, for as long as you need it.
Delivering outstanding home care is at the forefront of everything we do. And to make sure they’re fully equipped, each of our carers completes a comprehensive training programme that covers areas such as personal care, health & safety and moving & handling. But with their expert training and professional experience aside, each of our carers possesses the one quality that is pivotal to becoming a Helping Hands carer: kindness.
Alongside our award-winning training programme, our carers go through a full background check – including Disclosure and Barring Service (DBS) screenings. And because our carers are all directly employed by us, we take care of all the paperwork involved.
Like all of our branches, our Redditch office is fully regulated by the Care Quality Commission (CQC), so we are fully committed to always providing a safe and secure service. What’s more, we are the only home care provider to be endorsed as a Centre of Excellence by Skills for Care.
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Read more| Monday | 8:00 AM - 7:00 PM |
| Tuesday | 8:00 AM - 7:00 PM |
| Wednesday | 8:00 AM - 7:00 PM |
| Thursday | 8:00 AM - 7:00 PM |
| Friday | 8:00 AM - 7:00 PM |
| Saturday | 9:00 AM - 5:30 PM |
| Sunday | 9:00 AM - 5:30 PM |
| Monday | 8:30 AM - 5:30 PM |
| Tuesday | 8:30 AM - 5:30 PM |
| Wednesday | 8:30 AM - 5:30 PM |
| Thursday | 8:30 AM - 5:30 PM |
| Friday | 8:30 AM - 5:30 PM |
| Saturday | Closed |
| Sunday | Closed |
