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Our offices are currently closed, please request a callback and we will get back to you. Opening hours: Mon – Fri: 8am – 7pm, Sat – Sun: 9am – 5:30pm.

CQC & CIW Regulated
Receive care in 24 hours
4.5 Star Rating
Rated Excellent on
Trustpilot
Industry leading carer training

Home care in Rochester

4.5 Star Rating
Rated Excellent on
Trustpilot

Lines open at 8:00 AM today

New customer
Request a callback

Lines open at 8:30 AM today

Existing customer
0162 223 6098

Lines open at 8:00 AM today

New customer
Request a callback

Lines open at 8:30 AM today

Existing customer
0162 223 6098

Visiting care and home care in Rochester

Rochester has a rich history and is home to the Victorian novelist Charles Dickens. He spent most of his childhood in the town and has featured many of the local spots in his infamous novels, including the Restoration House, the humble abode of Estella and Miss Haversham in Great Expectations.

We deliver care from as little as 30 minutes a week with visiting care, so you can choose to have our carers come to your home whenever you want, for as long as you wish. Furthermore, we are monitored by the Care Quality Commission and Care Inspectorate Wales, so you can be confident knowing you’ll receive high-quality care.

It is also home to many of our customers who get to enjoy the fruits of the blissful town, thanks to our compassionate home care team in Rochester. As well as accompanying our customers to their favourite places, our carers help manage the household, prepare meals, run errands, take the bins out and even walk the dog. They also provide you with the companionship you need, especially if you live alone.

Quality care at home

From short term support to longer term visits and live-in care, our Rochester team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services
Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

live in care
  • Round the clock 24/7 care
  • Handpicked carers selected for their patience, kindness and empathy​
  • Peace of mind for families
Learn about live-in care
Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

visiting care
  • Flexible care to suit your needs and routines
  • Support with managing conditions or medications
  • Companionship as well as care
Learn about visiting care
Meet the Rochester care team
Katrina Leckie
Katrina Leckie

Branch Care Manager

I oversee the daily operations of our service, managing office and care staff, ensuring compliance with internal and CQC standards, and providing high-quality, personalized care...

Alison Jones
Alison Jones

Area Care Manager

As an area care manager, I have operational and financial responsibility for the branches in my region. It is my role to lead and motivate...

Matt Bristow
Matt Bristow

Divisional Director

As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...

Our Reviews
CQC Logo
Fully regulated by the CQC

Our Rochester branch is fully regulated and accredited by the CQC

Find out more
High quality home care in Rochester

At Helping Hands, our care packages are fully tailored to your needs and requirements. After all, you’re the one in control. We take time to get to know you, your history, hobbies, likes and dislikes so we can partner you with a carer who shares similar interests. So, we will ensure your care is fully personalised to you.

24/7 live in care support

If you are living with a complex condition and need round-the-clock support, then live-in care can be a viable solution for you. Or perhaps your loved ones don’t live nearby, and you could benefit from having someone at home to help manage household duties, make nutritious meals and take you to medical appointments. Whatever the reason, live-in care may be what you’re looking for.

This care package allows you to receive care whenever you want, as you’ll have a carer by your side 24 hours a day. It will not only give you confidence and security, but it will also give your friends and family reassurance, knowing you’re being looked after by empathetic and kind carers.

Why Helping Hands is better than a care agency in Rochester

At Helping Hands, we look after our carers. Everything from the recruitment process and training to their contract and well-being is covered by us. After all, they provide exceptional care for our customers. We provide nurse-led training so they can provide you with the support you need. That’s why we are a better choice than a care agency. Plus, you won’t be faced with unexpected costs or referral fees; we will always be upfront with you.

Qualified carers providing a variety of care services in Rochester

Our expertly trained carers are compassionate and hard-working individuals who consistently go above and beyond for our customers. From picking up prescriptions and dry cleaning to providing emotional and physical support, they genuinely make the best companions.

They undergo a strict background check and complete an intensive training programme. So, you can rest assured knowing you’ll be looked after by knowledgeable and trustworthy individuals who really care about your needs.

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Branch information
Address

2 Royal Star Arcade, High Street, Maidstone, ME14 1JL

Show in maps Rochester Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed