Skip to main content

We would love to chat so please request a callback from our expert team.  Alternatively, our lines are open Mon-Fri 8am-7pm, Sat-Sun 9am-5.30pm.

Your nearest branch: Monmouth
Speak to our team today

Lines open at 8:30 AM today

Existing customer
7918212826
Your nearest branch: Monmouth
Speak to our team today

Lines open at 8:30 AM today

Existing customer
7918212826

Visiting care and home care in Ross on Wye

Ross-on-Wye is a stunning market town with breathtaking scenery, a vibrant culture and grand history. There are fascinating landmarks to visit, including the Market House, one of the oldest buildings in the town, built between 1650 and 1654.

For added reassurance, we are monitored by the Care Quality Commission and Care Inspectorate Wales. So, you can have complete confidence knowing you’ll receive the very best care from the UK’s leading home care provider.

It’s also a bustling place that our customers love to explore. With the help of our compassionate carers, our customers can venture out on long walks, enjoy local cuisines and shop. But that’s not all; our carers can also help with bathing, personal care, preparing meals, managing household duties and much more. So, if you need support for a few days a week or every single day, you can count on us to be there for you, no matter what.

GET THE INFORMATION YOU NEED
Branch information

View your local branches details including location, opening times and services offered.

Understanding care costs

Get a clear overview of costs and what affects pricing, so you can plan with confidence.

Not sure what type of care you need? Request a brochure and read about our services in your own time.

Quality care supporting families in Ross on Wye

Our carers provide a wide range of support across Ross on Wye, from short-term help to ongoing visiting care and live-in care.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Why families choose us

  • National care provider with 155+ branches
  • CQC regulated services
  • Thousands of 5-star reviews from families
  • Carefully selected carers with compassion and empathy
  • Flexible support tailored to individual needs
  • Home care services available in Ross on Wye
    Live-in care

    Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

    Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
    • Round the clock 24/7 care
    • Handpicked carers selected for their patience, kindness and empathy​
    • Peace of mind for families
    Learn about live-in care
    Hourly visiting care

    Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

    A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
    • Flexible care to suit your needs and routines
    • Support with managing conditions or medications
    • Companionship as well as care
    Learn about visiting care
    GET THE INFORMATION YOU NEED
    Branch information

    View your local branches details including location, opening times and services offered.

    Understanding care costs

    Get a clear overview of costs and what affects pricing, so you can plan with confidence.

    Not sure what type of care you need? Request a brochure and read about our services in your own time.

    Supporting people living in Ross on Wye

    While we do not have a physical branch in Ross on Wye, care in the area is coordinated by our Monmouth branch, working with carers who support people across the local community.

    Adam Wilkins
    Adam Wilkins

    Divisional Director

    Hi, I'm Adam and as Regional Care Director, I'm responsible for making sure that all the customers we help are looked after brilliantly. In order...

    More about Adam Wilkins
    Sophie Parker
    Sophie Parker

    Head of Operations

    My main roles and responsibilties as Area Care Manager are to oversee and improve the running of the branches within the South West. I am...

    More about Sophie Parker
    Claire Garside
    Claire Garside

    Area Care Manager

    Hello, I'm Claire, Area Manager in the South West. I am mainly responsible for ensuring that each of our carers has the support and training...

    More about Claire Garside
    What families say about our care
    CIW Logo
    Fully regulated care supporting Ross on Wye

    Care services supporting families in Ross on Wye are delivered by our Monmouth branch, which is fully regulated by the CIW.

    Find out more
    A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.
    High quality home care in Ross on Wye

    At Helping Hands, we strive to deliver exceptional care so our customers can continue to live an independent life at home. After all, the most important person is you. All our home care packages are fully tailored and bespoke to your needs. So whether you need reminding to take your medication or have breakfast prepared by 8 am, we will ensure your requirements are met.

    We provide care from as little as 30 minutes a week with visiting care. You’ll have the freedom to choose when you would like our carers to visit. No matter what time it is, we will make sure you have support when you need it most.

    Two women stand by an open car boot. One woman, smiling, lifts reusable shopping bags filled with groceries whilst the other woman watches. They appear to be unloading after shopping.
    24/7 live in care support

    If you are living with a complex condition, live-in care can be a viable solution for you. With live-in care, one of our carers will stay with you in your home. You will have access to 24-hour care, so you won’t have to worry about a thing.

    We understand that having someone new come into your home, let alone live with you, can be daunting. However, our carers genuinely make the best companions. As well as supporting you with the household, they are empathetic and great listeners. They really go above and beyond for our customers.

    A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.
    Why Helping Hands is better than a care agency in Ross on Wye

    As a private home care provider, we like to be upfront with our services and prices, so you won’t be faced with any referral fees or unexpected costs. Plus, we directly employ and train our carers in-house, so they are equipped with the essential skills to provide outstanding support. After all, we want to ensure you receive high-quality care.

    A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.
    Qualified carers providing a variety of care services in Ross on Wye

    Our carers work hard every single day to help make our customers’ lives a little easier. Whether that’s picking up prescriptions, doing the weekly grocery shop or having a chat over a cuppa, we can guarantee you will be in safe hands.

    Our carers are fully trained and continue to develop their care skills by completing refresher courses. They also undergo a strict background check, including a Disclosure and Barring Service (DBS) check. After all, we want to ensure we can trust our carers and you’re safe in your own home.

    Supporting communities across Ross on Wye

    Our carers provide home care in Ross on Wye and nearby areas including these locations.

    Follow us on social media
    Speak to our care team

    If you're exploring care options in oxford, our team can help you understand the support available and answer any questions you may have. Call our care team today.

    01600 498027
    Branch information
    Address

    Helping Hands Monmouth, Suite 6 Singleton Court Business Park, Wonastow Road, Monmouth, NP25 5JA

    Show in maps Ross on Wye Branch
    Opening times
    Monday 8:00 AM - 7:00 PM
    Tuesday 8:00 AM - 7:00 PM
    Wednesday 8:00 AM - 7:00 PM
    Thursday 8:00 AM - 7:00 PM
    Friday 8:00 AM - 7:00 PM
    Saturday 9:00 AM - 5:30 PM
    Sunday 9:00 AM - 5:30 PM
    Monday 8:30 AM - 5:30 PM
    Tuesday 8:30 AM - 5:30 PM
    Wednesday 8:30 AM - 5:30 PM
    Thursday 8:30 AM - 5:30 PM
    Friday 8:30 AM - 5:30 PM
    Saturday Closed
    Sunday Closed