Home care in Ross on Wye
Visiting care and home care in Ross on Wye
Ross-on-Wye is a stunning market town with breathtaking scenery, a vibrant culture and grand history. There are fascinating landmarks to visit, including the Market House, one of the oldest buildings in the town, built between 1650 and 1654.
For added reassurance, we are monitored by the Care Quality Commission and Care Inspectorate Wales. So, you can have complete confidence knowing you’ll receive the very best care from the UK’s leading home care provider.
It’s also a bustling place that our customers love to explore. With the help of our compassionate carers, our customers can venture out on long walks, enjoy local cuisines and shop. But that’s not all; our carers can also help with bathing, personal care, preparing meals, managing household duties and much more. So, if you need support for a few days a week or every single day, you can count on us to be there for you, no matter what.
Quality care provided in your own home
Home care from our Ross on Wye team offers security, mobility, and companionship.
For over 30 years, we've provided nurse-supported assistance, companionship and expert care to thousands of individuals across England and Wales. As industry leaders in home care, we know just what it takes to provide the right level of support so that you can retain your independence in the comfort of your own home.
We offer two types of home care in:
Constant 24-hour care
Live-in care
One-to-one support from a fully qualified carer that lives with you. Full-time support so you can stay at home where you feel most comfortable.
- Round-the-clock (24/7)
- In your own home
- Personalised care plan
- Carer to match your needs, personality and interests
Occassional care visits
Hourly visiting care
Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.
- From 30 minutes a week depending on your needs
- In your own home
- Flexible care plan based on customer's needs
- All levels of care covered
Meet the Ross on Wye care team
Branch Care Manager
My roles and responsibilities as a branch manager are to ensure we are providing a safe and caring service. It is my responsibility to oversee all aspects of the branch to ensure we are fully compliant and meeting individuals care and support requirements in line with the fundamental standards. I joined care in 2013 after my grandpa sadly passed away; he lived with dementia, and I was inspired by the carers that supported him and cared for him. I have always been a caring person and I love looking after others. My career up to this point was in retail, and I gained qualifications in management and worked my way up to store manager in retail before completely changing my career path. And I have never looked back. In my spare time, I enjoy being with my niece and nephew, and going for walks. I also enjoy time at the gym and playing the piano to relax. I also enjoy playing darts and poker, and love watching the grand prix!
Regional Care Director, South West
Area Care Manager, South West
Reviews and credentials
We are actively collecting and monitoring our reviews and feedback for Ross on Wye to ensure our customers receive the best possible live in and home care service.
Other care we provide
High quality home care in Ross on Wye
At Helping Hands, we strive to deliver exceptional care so our customers can continue to live an independent life at home. After all, the most important person is you. All our home care packages are fully tailored and bespoke to your needs. So whether you need reminding to take your medication or have breakfast prepared by 8 am, we will ensure your requirements are met.
We provide care from as little as 30 minutes a week with visiting care. You’ll have the freedom to choose when you would like our carers to visit. No matter what time it is, we will make sure you have support when you need it most.
24/7 live in care support
If you are living with a complex condition, live-in care can be a viable solution for you. With live-in care, one of our carers will stay with you in your home. You will have access to 24-hour care, so you won’t have to worry about a thing.
We understand that having someone new come into your home, let alone live with you, can be daunting. However, our carers genuinely make the best companions. As well as supporting you with the household, they are empathetic and great listeners. They really go above and beyond for our customers.
Why Helping Hands is better than a care agency in Ross on Wye
As a private home care provider, we like to be upfront with our services and prices, so you won’t be faced with any referral fees or unexpected costs. Plus, we directly employ and train our carers in-house, so they are equipped with the essential skills to provide outstanding support. After all, we want to ensure you receive high-quality care.
Qualified carers providing a variety of care services in Ross on Wye
Our carers work hard every single day to help make our customers’ lives a little easier. Whether that’s picking up prescriptions, doing the weekly grocery shop or having a chat over a cuppa, we can guarantee you will be in safe hands.
Our carers are fully trained and continue to develop their care skills by completing refresher courses. They also undergo a strict background check, including a Disclosure and Barring Service (DBS) check. After all, we want to ensure we can trust our carers and you’re safe in your own home.
Branch information
Suite 6 Singleton Court Business Park, Wonastow Road,
Monmouth,
Monmouthshire,
NP25 5JA