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Home care in Runcorn

4.5 Star Rating
Rated Excellent on
Trustpilot

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Existing customer
0151 459 5829

Lines are currently closed

Existing customer
0151 459 5829

Visiting care and home care in Runcorn

Just eleven miles from Liverpool and with a rich port and industrial history of its own, Runcorn was founded by Alfred the Great’s daughter Ethelfleda, ruler of Mercia, in 915 AD. The Viking invasion was a very real threat, so it was vitally important as a fortification to guard against a narrowing of the River Mersey, which would leave them vulnerable to attack. Our ethos at Helping Hands is to do all we can to safeguard the vulnerable, so it's no surprise that we decided to make our presence known in Runcorn. With visits starting from just 30 minutes a week and going right up to around-the-clock live-in care, our incredible carers go above and beyond to ensure that our customers get to live their best lives possible while remaining in the home they love.

A smiling elderly woman opens her front door to a carer who stands outside, holding a shopping bag filled with food and flowers. The scene is bright and welcoming, with greenery visible in the foreground.
Quality care at home

From short term support to longer term visits and live-in care, our Runcorn team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services
Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
  • Round the clock 24/7 care
  • Handpicked carers selected for their patience, kindness and empathy​
  • Peace of mind for families
Learn about live-in care
Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
  • Flexible care to suit your needs and routines
  • Support with managing conditions or medications
  • Companionship as well as care
Learn about visiting care
Meet the Runcorn care team
Abi Morris
Abi Morris

Branch Care Manager

I've been with Helping Hands for over three years and love my rewarding role, helping people stay safely at home with high-quality care. As a...

More about Abi Morris
Sue Edge
Sue Edge

Area Care Manager

I support the Wirral, Chester, Liverpool, Warrington, Nantwich, Macclesfield and Wilmslow branches. I have an extensive background in care and started my career as a...

More about Sue Edge
Adam Wilkins
Adam Wilkins

Divisional Director

Hi, I'm Adam and as Regional Care Director, I'm responsible for making sure that all the customers we help are looked after brilliantly. In order...

More about Adam Wilkins
Our Reviews
CQC Logo
Fully regulated by the CQC

Our Runcorn branch is fully regulated and accredited by the CQC

Find out more
A man sits up in bed reading a book and smiling at a carer who stands beside him, wearing a purple uniform and name badge. They appear to be in a cosy, stone-walled bedroom.
Home care Runcorn

When you have visiting care from Helping Hands, you get outstanding, person-centred care from our fully managed service, designed to safeguard your wellbeing at all times. Regardless of your condition, we can offer visits from 30 minutes a week to support you with meal preparation, medication, mobility support or housework, and our dedicated carers can also accompany you to appointments and activities in the community. Your care will follow your personalised support plan to ensure that your routines and preferences are adhered to at all times.

Two women sit in a car, smiling and laughing together. The woman in the driver's seat wears glasses and a beige jacket, whilst the passenger has curly hair and a white top. The mood is joyful and relaxed.
Live-in care in Runcorn

If you think you have no alternative but to leave your precious home and go into a care home, think again. Live-in care can be a cost-effective alternative to leaving the home you love, providing you with one-to-one care and support for everything you need, including medication, meal preparation, housework and personal care. Your carer lives with you all day and night, meaning you’re never alone at home, and you’ll soon become friends and wonder how you ever managed without them there. Your bespoke care package will be accompanied by your personalised support plan detailing how you like to be cared for and ensuring your routines are always adhered to.

A woman in a purple uniform smiles whilst drying a cup with a green tea towel in a bright kitchen. Clean crockery is stacked on a draining rack beside her.
Better than a care agency in Runcorn

Our carers feel valued because we look after them; they’re directly employed by us, as we are not an agency and never have been. Established in 1989, Helping Hands are the home care experts due to our 30 years of experience looking after our customers and promoting their independence in their own homes. Our ratings speak for themselves, so you know you’ll always be in safe and compassionate hands with Helping Hands.

A man kneeling on the floor and smiling while another man is putting on his shoes.
Home dementia care built to support you

Staying in your own home for dementia care can often be beneficial as you’re surrounded by precious memories, close to loved ones and in familiar surroundings. These circumstances can help to reduce confusion and anxiety, which in itself will help you to live your best quality of life at home with dementia. You may not require professional care early in your dementia journey, but as your condition progresses, you may find it helps both you and your loved ones, so talk to us today about our 30 years’ dementia care experience and how we could use it to support you.

A healthcare worker wearing gloves, a plastic apron, and an ID badge prepares a dental swab at a washbasin while a seated man in a blue dressing gown watches in a bathroom setting.
Respite care in your own home

Respite care from Helping Hands can be a lifeline if you need care in an emergency, as we can get one of our compassionate carers to your home within 24 hours. Even if time is not that pressing, you may still need someone to cover your regular carer’s break or to support you on a family holiday and may not feel that residential care is right for you. Our dedicated carers will come to you in your own home and continue your care as if your regular carer had never left, which is when our 30 years’ experience will really shine through.

A woman in a wheelchair smiles while holding Scrabble tiles, sitting next to a carer in a purple uniform who is also smiling. A Scrabble board and mugs are on the table in front of them.
Expert elderly care

If you could do with a little extra support at home, perhaps due to age-related frailties setting in, we can help. As we get older, tasks can take a little longer than they used to, but there’s no need for you to struggle at home when we could be supporting you with vacuuming, preparing meals, personal care, laundry and everything else. If you’d like to learn more about elderly care, then please contact us today, and we could be supporting you to live your best life in your own home.

A smiling carer in a purple uniform is making a bed, while an older man in a dressing gown sits on a chair in the background, watching and smiling.
Fully-trained carers in Runcorn

We look after our carers as we feel that’s the best way we can ensure that they’ll look after our customers so well. They really are the best in the industry, as we only employ people who share our ethos for delivering the highest quality, person-centred care. Our carers are compassionate and professional, and we train them thoroughly to ensure that their skill levels are as high as they can be.  This ensures that they feel confident to look after our customers, and thanks to your personalised support plan, you will always find your routines and preferences at the forefront of your care. We’re accredited by some of the UK’s leading research and charitable organisations, and our service is fully regulated by the Care Quality Commission and Care Inspectorate Wales.

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Branch information
Address

Helping Hands Widnes, Foundry House, Widnes Business Park, Foundry Lane, Runcorn, WA8 8UD

Show in maps Runcorn Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed