Sefton

Working across the Sefton borough, the team of carers provide one-to-one support to enable you or your loved one to remain in the comfort of your own home. Whether you need a helping hand at breakfast or more complex and intensive support, which requires overnight stays, the Sefton team are on hand to help.

We’re proud to provide personalised care plans, built by and around you and your needs. You may love to cook, but struggle with mobility, or you may want a regular friendly face to chat to, whatever your requirements, the team will create a bespoke plan for you.

Care needs may arise for many reasons; for many it’s companionship and support for degenerative conditions such as dementia. Yet for others, it could be respite care due to your usual carer tending to a family emergency. Nonetheless, the Sefton team can help with the following:

• Personal care – Support with dressing, showering, washing and continence care.
• Medication – Gentle reminders to remember your medication or help with swallowing.
• Routine calls – Morning and evening calls, ensuring you’re safe and able to get in and out of bed.
• Mobility support – Help getting out and about or assistance with mobility aids.
• Companionship – A regular friendly face calling in for a cup of tea and a chat.
• Household duties – Cleaning, washing up, laundry and gardening.
• Health and nutrition – Preparing food and making nutritious meals.

Home visits start form just 30-minutes per week to several daily calls, all arranged to fit in your and your loved one’s timetable and routine.

As the going says, it does what it says on the tin. A live-in carer will live with you, in your home and support with round-the-clock care as and when you require it. All our carers draw on years of knowledge and have ample experience working with various conditions including motor neurone disease, cerebral palsy and dementia.

Moving out of your family home can be daunting and often causes excess anxiety, but with live-in care, you’ll remain at home whilst receiving high-quality, friendly care. Within our Sefton branch, there’s also support from experienced live-in care managers, here to support our live-in carers and customers. As well as offering more complex care at home for needs such as PEG feeding, catheters and stomas, live-in care can help with:

• Recovering in comfortable surroundings after a hospital discharge
• Getting out and about in the Sefton community
• Remaining at home with a partner or loved one
• Keeping your beloved pets at home with you
• Receiving specialist care in your home to suit your requirements

Live-in care provides consistency of care day and night when you need it most, but that’s not all, live-in care offers you and your family peace of mind that you’re in the best possible hands.

Also known as home care, domiciliary care lets you or your loved one be in full control of your care. Led by you, the Sefton team can provide intensive or lighter care to support your pre-existing routine.

You may need help getting to the shops or visiting friends at the local coffee shop, or even help with medication, either way, our professional care team can assist. One of the main benefits of domiciliary care is that it provides friends and families with the reassurance that their loved one is being fully supported.

We’re proud to be one of the UK’s leading dementia care specialists. Offering extensive knowledge and expertise, our carers are fully-trained to support families and friends to support you throughout the difficult journey.

Maintaining routine is important, particularly with the added challenges that come with memory loss, confusion and mobility issues. Our carers will spend time getting to know you and your loved one, making sure they receive the very best care, regardless of whether their condition is early onset or more advanced.

Taking that first step in accepting care can be difficult, we understand. It may be that you simply need a reminder to take your medication, or someone to help cook your meals, whatever your needs, preserving your independence is our priority.

Elderly care can be interchangeable and increase in regularity and intensity, whenever required. Having an extra hand around the house can often take a huge weight off your and your family’s mind.

A great solution for when your regular caregivers needs a rest or you or your loved one needs intensive, short-term care after an illness or injury. Respite care keeps disruption to a minimum, from a few visits per week to having a carer live with you in your home, temporarily.

Our Sefton team can provide you with the short or longer term cover that you may need to ensure you have care in place for:

• Hospital discharge – If you need care after a spell in hospital to get you back on your feet.
• Emergencies – When your regular carer is unable to be there, perhaps due to a family emergency.
• Short breaks – Allows time for your carer to convalesce whilst you are still cared for.
• One-off occasions – When there are special events that you want to attend that requires some assistance – perhaps a wedding or milestone birthday celebration.

What makes our Sefton carers so special is that they sincerely care about each and every one of our customers, which they see as friends. They’re compassionate people who love to support those requiring a little help, no matter how intense or complex. Everyone involved at Helping Hands are very proud to work alongside this team of carers, they’re second-to-none.

Each of our carers complete an induction programme, covering an array of modules, including health and safety, safeguarding, manual handling, mobility support, medication and equality & diversity. Throughout their time at Helping Hands, carers receive regular training courses to further develop their skills and practice.

We carefully select our carers and ensure they all receive thorough background checks through the DBS. This service allows us to make safe recruitment decisions , ensuring your carer is who they truly say they are. Our expertise and experience in the industry means we’re able to find a carer that matches your needs, interests and personality.

We’re also the only home care provider to be endorsed by Skills for Care as a Centre of Excellence, and we’re proud to be a founding member of the United Kingdom Home Care Association. We’re regularly inspected by the Care Quality Commission, meaning our service is responsive, safe, effective and fully regulated.