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Home care in Shepperton

4.5 Star Rating
Rated Excellent on
Trustpilot

Lines open at 9:00 AM on Saturday

New customer

Lines open at 8:30 AM on Monday

Existing customer
01483 917414

Lines open at 9:00 AM on Saturday

New customer

Lines open at 8:30 AM on Monday

Existing customer
01483 917414

Visiting care and home care in Shepperton

Shepperton may be most famous for the film studios that share its name, however there is a lot more to this pretty village than showbusiness!

The first written record of Shepperton is from a charter of 959, and while we can’t claim a history anywhere near that long, Helping Hands can offer a pedigree of 36 years providing the highest quality home care.

We provide visiting and live-in care across England and Wales, all fully regulated by the Care Quality Commission and the Care Inspectorate Wales.

A smiling elderly woman opens her front door to a carer who stands outside, holding a shopping bag filled with food and flowers. The scene is bright and welcoming, with greenery visible in the foreground.

Quality care at home

From short term support to longer term visits and live-in care, our Shepperton team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services
Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
  • Round the clock 24/7 care
  • Handpicked carers selected for their patience, kindness and empathy​
  • Peace of mind for families
Learn about live-in care
Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
  • Flexible care to suit your needs and routines
  • Support with managing conditions or medications
  • Companionship as well as care
Learn about visiting care
Meet the Shepperton care team
Michelle McMahon
Michelle McMahon

Branch Care Manager

Hi, I'm Michelle. I am an experienced care manager and director with over 22 years' experience in the care profession. In my spare time, I...

Adam Wilkins
Adam Wilkins

Divisional Director

Hi, I'm Adam and as Regional Care Director, I'm responsible for making sure that all the customers we help are looked after brilliantly. In order...

Our Reviews
CQC Logo
Fully regulated by the CQC

Our Shepperton branch is fully regulated and accredited by the CQC

Find out more
A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.
High quality home care in Shepperton

If you’re looking for the best people offering the very best care, then you’ve come to the right place. We’re considered the most trusted home acre provider in the UK because we take our time to get to know our customers, respecting their routines, and keeping you as independent as possible in the home you love. We’ll undertake all of your care needs, including housework, personal care, and essential companionship.

Two women stand by an open car boot. One woman, smiling, lifts reusable shopping bags filled with groceries whilst the other woman watches. They appear to be unloading after shopping.
24/7 Live in care support

Live-in care takes home care to another stage. You’ll not only receive all the support you need with your physical care needs, but your carer will also have plenty of time to ensure you’re emotionally supported too. They’ll be living with you around the clock, meaning you’re never alone at home and your carer is on hand for any emergency. This is reassuring not just for you, but for your loved ones too.

A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.
Why Helping Hands is better than a care agency in Shepperton

We’ve never been a care agency at Helping Hands and this matters for several reasons. Care agencies aren’t usually regulated by an external body so they have no-one monitoring the service they provide. We’re proud to have our services held up to the highest scrutiny because we know that they’ll pass with flying colours. This is thanks to our amazing local care teams who provide care in and around their local areas.

A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.
Qualified carers providing a variety of care services in Shepperton

Our carers are the heart of Helping Hands. We hold them in the highest regard and look after them as well as they look after you. We do this by recruiting them ourselves, screening them carefully through the DBS, and checking their references thoroughly. We also devise a bespoke training plan for each employee and offer qualifications if they wish to progress their career with us.

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FAQs

Home care in Godalming can be a great solution at many different stages of life. Some people reach a point where everyday tasks begin to take a little longer, while others may need support following an illness, hospital stay or change in mobility. Home care allows individuals to remain in familiar surroundings while receiving the help they need to live well and safely. Helping Hands in Godalming support people with a wide range of needs. Whatever your situation, our local care team take the time to understand what matters most to you and build support around your routines and preferences.

The cost of home care in Godalming depends on the type and level of support required. Factors such as the number of hours needed, the complexity of care and whether support is visiting or live-in will all influence the final cost. During your free care assessment, your Godalming Care Manager will explain the cost of your proposed care plan clearly and transparently. We don’t believe in hidden charges or unnecessary extras, so the price you are given is the price you’ll pay. Care plans are tailored carefully to ensure you receive the right level of support without paying for services you do not need.

Care needs can change over time and flexibility is central to how Helping Hands work. If your circumstances change, your care plan can be adjusted to reflect new routines, additional support or reduced hours. Our brilliant Godalming care team will work closely with you and your family to make sure your care continues to meet your needs and fits into your daily life.

Care can often begin within 48 hours of your initial phone call, depending on availability. The Godalming care team understand that care needs can arise unexpectedly, and will always be transparent about how quickly support can start.

Getting started is simple. A friendly member of the Godalming team will arrange a free care assessment in your home with a local Care Manager. This conversation focuses on your needs, preferences and goals, allowing the care team to recommend the most suitable support.

Yes. All Helping Hands carers in Godalming are fully insured, bonded and employed directly by Helping Hands. Each carer completes thorough background checks, professional training and ongoing supervision to ensure safe, high-quality care.

If your regular carer is unavailable, the Godalming care team will arrange a suitable replacement. Every carer receives the same high standard of training and will be fully briefed before supporting you.

Branch information
Address

Helping Hands Godalming, 6B Queen Street, Godalming, GU7 1BD

Show in maps Shepperton Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed