At Helping Hands, we’ve been helping our customers to live more independently and securely in the comfortable, reassuring surroundings of their own homes since 1989. We specialise in providing bespoke home care services that help people to maintain as much normality and freedom as possible whilst receiving specialist support that is designed completely around their needs. One of the care services that we provide is respite care, which gives you the opportunity to have an expert, compassionate carer offer you support at the times when you most need it.
Often, people opt for respite care because they’re being supported by a family member or close friend who needs a well-earned break. Taking time away from each other for a few days can have major benefits for both of your mental and physical well-being, and many people enjoy having a new friendly face helping out around the home. It’s also not always possible to anticipate the need for respite care. Whether you’ve had an accident that requires a period of recovery, or you’ve been discharged early from hospital, our Shirley care team will normally be able to provide you with a carer within 24 hours of your first contact to us, allowing you to focus your time and energy on doing the things you enjoy.
When you choose Helping Hands for respite care, you’ll be partnering with a care provider who truly appreciates the importance of offering bespoke, flexible care that is tailored to each customer based on their own unique set of needs and wishes. We know that no two people are on the same care journey; each of us has our own unique set of needs and preferences. That’s why our Shirley care team will respect your wishes and put you at the centre of every aspect of your care plan, ensuring you’re always receiving exactly the type and level of support that you need to enjoy the best possible quality of life.
Our fantastic team of carers in Shirley truly are at the heart of everything great about Helping Hands – they do their utmost every day to make sure our customers receive the exceptional, life-transforming care that they’ve come to expect from our care teams. All of our carers have been selectively recruited for their empathetic, dedicated approach to their roles, and have passed a number of stringent background checks to ensure they’ll be a great fit for us and for you.
When they start at Helping Hands, every carer is enrolled in our award-winning training programme, and they’ll continue to receive regular refresher courses so that they’re always up to date with the latest industry standards and best practices. We also make sure all of our care services are independently regulated and monitored by the Care Quality Commission and Care Inspectorate Wales, so you can have total peace of mind about our commitment to excellence across the board.