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CQC & CIW Regulated

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Industry leading carer training

Home care in Shirley

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Lines open at 9:00 AM on Sunday

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0121 726 7089

Lines open at 9:00 AM on Sunday

New customer

Lines are currently closed

Existing customer

0121 726 7089

Visiting care and home care in Shirley

Shirley has a rich and varied history that can be dated back as far as the 1^st century BC thanks to the discovery of an 11 acre Iron Age Hill Fort at Berry Mound in West Shirley.

While we cannot trace our history further back than 1989, the year of our inception, we still have over 30 years’ experience of caring for thousands of customers in their own homes. Helping Hands really are the homecare specialists, because we’ve been supporting people to remain as independent as possible for over 30 years. Whether you would like visiting or live-in care, we are the industry experts and can support you with every aspect of your care needs.

A smiling elderly woman opens her front door to a carer who stands outside, holding a shopping bag filled with food and flowers. The scene is bright and welcoming, with greenery visible in the foreground.

Quality care at home

From short term support to longer term visits and live-in care, our Shirley team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services

Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.

Round the clock 24/7 care
Handpicked carers selected for their patience, kindness and empathy
Peace of mind for families

Learn about live-in care

Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.

Flexible care to suit your needs and routines
Support with managing conditions or medications
Companionship as well as care

Learn about visiting care

Meet the Shirley care team

helena.wainman@helpinghands.co.uk

Branch Care Manager

My main role is to ensure that we provide a high quality of care and a safe service. I make sure that the branches run...

More about helena.wainman@helpinghands.co.uk

Adam Wilkins

Divisional Director

Hi, I'm Adam and as Regional Care Director, I'm responsible for making sure that all the customers we help are looked after brilliantly. In order...

More about Adam Wilkins

Our Reviews

Fully regulated by the CQC

Our Shirley branch is fully regulated and accredited by the CQC

Find out more

A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.

Home care Shirley

Home care means that one of our compassionate carers will come to you at home and deliver the care you need while you stay in the place you love best. Our carers can come to you from just 30 minutes a week so regardless of your condition we can support you. We can offer support with a range of household tasks such as vacuuming and laundry, plus more personal needs such as medication, mobility support and personal care, so whatever your needs you’ll be in great hands with Helping Hands.

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Live-in care in Shirley to support you

When your needs are more complex, or you prefer to have someone in the house with you around the clock, you may like to consider live-in care. Having one of our carers reside in your home with you can be a great comfort to both you and your loved ones as it means you’ll never be alone at home, throughout the day and night. Our carers can support you with all your needs inside the house but also accompany you outdoors too, perhaps on a day out or to visit friends, or maybe even on holiday. You’ll still receive the great standards of care that you get with our visiting service so to have full-time support speak to our customer care team today.

A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.

Better than a care agency in Shirley

Helping Hands has never been a care agency; we were set up in 1989 with the express aim of directly supporting our customers in their own homes and that’s an ethos we’ve never deviated from in more than 30 years. Traditional care agencies often charge you hidden fees and retainers for ‘matching’ you to your carer but we would never do that, as finding you your perfect carer is all part of the Helping Hands service.

A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.

Dementia care in your own home

A dementia diagnosis can understandably throw all your plans into disarray at first, as you come to terms with what the future may bring. Care isn’t something you might need immediately, however as time goes on you may find that it becomes a necessary part of your day-to-day life. Staying at home for your dementia care can be beneficial, because being around familiar objects and surroundings can help to reduce confusion and anxiety, so talk to us today about how we can support you or your loved one at home.

A nurse in purple scrubs sits beside a smiling woman with grey hair who is lying in bed, gently holding her hand in a comforting gesture. The scene appears warm and supportive.

Respite care

If you are faced with an unexpected hospital discharge or your regular carer becoming ill, you need to know that care can be in your home quickly, usually within 24 hours. Respite care with Helping Hands isn’t just for emergencies though; perhaps your family are going on holiday and want you to enjoy it with them or you have an important event coming up that you’d appreciate extra support with. Respite care can short-term support for so many reasons, so if you’d like to know more call us today.

An older woman with short blonde hair, wearing a blue cardigan, smiles while holding a biscuit and sitting at an outdoor table with tea and pink flowers, chatting with another person.

Elderly care at home

We can all struggle with day-to-day tasks more as we age, so if you’re finding that things you used to do easily are becoming more of a struggle, talk to us about elderly care. You may appreciate some support with housework, laundry or going to appointments, or maybe it’s more personal care and getting out of bed. Whatever you need, we can help with so get in touch to learn more about elderly care today.

A woman in a light purple uniform and blue gloves slices bread on a chopping board in a modern kitchen. A vase of flowers and a glass of water sit on the worktop nearby.

Fully-trained carers in Shirley

Our carers are at the very heart of our business and that’s why we look after them as well as we do. Without our carers’ constant support, many of our customers’ lives would be much harder, so we like to celebrate what they mean to us. This is why we train them so well and keep their knowledge updated through professional development opportunities, because we understand that the more they know about your condition, the better they can care for you. We are fully regulated by the Care Quality Commission and Care Inspectorate Wales and we’re founder members of the Homecare Association, so it’s no surprise we’re considered one of the industry’s best home care providers.

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Branch information

Address

121 Stratford Road, Shirley, Shirley, B90 3ND

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Monday	8:00 AM - 7:00 PM
Tuesday	8:00 AM - 7:00 PM
Wednesday	8:00 AM - 7:00 PM
Thursday	8:00 AM - 7:00 PM
Friday	8:00 AM - 7:00 PM
Saturday	9:00 AM - 5:30 PM
Sunday	9:00 AM - 5:30 PM

Monday	8:30 AM - 5:30 PM
Tuesday	8:30 AM - 5:30 PM
Wednesday	8:30 AM - 5:30 PM
Thursday	8:30 AM - 5:30 PM
Friday	8:30 AM - 5:30 PM
Saturday	Closed
Sunday	Closed

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