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Home care in Shirley

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01217 267089

Lines open at 8:00 AM today

New customer

Request a callback

Lines open at 8:30 AM today

Existing customer

01217 267089

Visiting care and home care in Shirley

Shirley has a rich and varied history that can be dated back as far as the 1^st century BC thanks to the discovery of an 11 acre Iron Age Hill Fort at Berry Mound in West Shirley.

While we cannot trace our history further back than 1989, the year of our inception, we still have over 30 years’ experience of caring for thousands of customers in their own homes. Helping Hands really are the homecare specialists, because we’ve been supporting people to remain as independent as possible for over 30 years. Whether you would like visiting or live-in care, we are the industry experts and can support you with every aspect of your care needs.

Quality care at home

From short term support to longer term visits and live-in care, our Shirley team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services

Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

Round the clock 24/7 care
Handpicked carers selected for their patience, kindness and empathy
Peace of mind for families

Learn about live-in care

Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

Flexible care to suit your needs and routines
Support with managing conditions or medications
Companionship as well as care

Learn about visiting care

Meet the Shirley care team

helena.wainman@helpinghands.co.uk

Branch Care Manager

Adam Wilkins

Divisional Director

Our Reviews

Fully regulated by the CQC

Our Shirley branch is fully regulated and accredited by the CQC

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FAQs

For over 30 years, our dedicated carers have been providing person-centred care to individuals in their own homes, enabling them to be independent and live well. Whether it’s a diagnosis of Parkinson’s, arthritis, cerebral palsy, or if you just need an extra pair of hands around the house because you’re not as mobile as you used to be – visiting home care can make a real difference to your life and wellbeing.

Starting from 45-minute visits all the way up to several calls per day, we’ll make sure that you have everything you need and equip you to stay within the comforts of your own home. With care that’s unintrusive and tailored to your needs, we’ll visit little or often and ensure you have the right level of care for you.

If your care needs change or your symptoms develop, we can swiftly adapt to your needs, giving you complete flexibility over your care plan. What’s more, we’ll ensure that we work collaboratively with you so that you are always involved in the decision-making process and have control over the care you receive.

All of our live-in care in Solihull team are trained at our bespoke centre in Warwickshire, where they receive award-winning training that enables them to provide the very best care to our live-in customers. In addition to this training, they are also chosen for their kindness, empathy and gentle nature – all of which is very important when you are welcoming someone into your home to live with you and take care of you.

In addition to receiving regular training, our live-in carers work in conjunction with a team of clinicians who are able to care for individuals with more complex conditions such as acquired brain injuries, spinal injuries, stroke after care, stomas and catheters. Your live-in carer will get to know you and care for you with the utmost respect and dignity, so that you can relax – safe in the knowledge that your care needs are in order.

Having a regular carer doesn’t mean that they will take over and do everything; they will enable you to live the life you want to lead and assist you to carry out household tasks or personal care.

With domiciliary care, we put you at the centre so that you always have control over when, where and how you receive care. And most importantly, it should be care that suits you and your existing routines. So, if you like to visit Elmdon Park and walk around the lake every week, we’ll make sure that you have the right support to do so.

Dementia is an umbrella term for a variety of different conditions and diseases that have very different symptoms and effects individuals in very diverse ways. As dementia home care experts, we understand that the symptoms of Pick’s disease can be very different to those of vascular dementia, and different again depending on the individual. We’ll be there to reassure you and your family that your particular care needs are catered for – whether that’s checking on you several times a day to having a live-in carer that is there whenever you need them.

Dementia care covers a whole host of different needs, from practicalities such as personal care, assisting with mobility and helping to administer medication, to emotional support and companionship. We’ll get to know you and live with you in your ‘reality’, whether that’s 10 years ago or when you were a teenager.

As we get older, you may start to find that your reaction times are slower or you become less steady on your feet, but this doesn’t mean that you can’t continue to live independently. With a little support, elderly care can enable you to enjoy everything that you used to do – be it going for a gentle swim at Tudor Grange Leisure Centre or for a stroll around Packwood House.

Regardless of whether you’re living alone, as a couple or even with a canine companion or feline fellow, we’ll work with however you like to live your life and make sure that you all have the support you need.

Respite care can be an integral part of your care routine, particularly if your regular carer is a close friend, family member or partner. One of the branch team will meet with both of you to understand your routine and requirements and work to put a respite care package in place with minimal disruption, allowing your carer to take a well-earned rest. This can also apply if you decide to take a holiday alone or with your family or carer; having a Helping Hands carer can allow you all to enjoy a break together without having to worry about your care needs.

If you don’t have time to plan respite care due to your caregiver having to attend an emergency or you’ve been discharged from hospital and need extra support, we can arrange for care to be put in place in as little as 24 hours from your enquiry. With such a swift turnaround time, it doesn’t mean that we forgo on quality or expertise. With over 30 years’ experience in respite care, we’re adept in ensuring our skilled carers are ready to care at the very last minute if necessary.

Since 1989, we have been training and upskilling our carers to ensure that they provide the very best care for the thousands of families that we look after. They are only able to achieve this high standard because of their passion, kind-heartedness and willingness to go above and beyond, which really does take them to the next level.

With training for all of our new recruits and regular refresher training for all of our carers, each and every one of them learn in-depth skills in first aid, manual handling, dementia and safeguarding. And as the first and only home care provider to be recognised as a Centre of Excellence by Skills for Care, you can rest assured that your carer has received the very best training.

As a fully regulated service by the Care Quality Commission (CQC), we are continuously inspected and monitored to make sure that our service is responsive, effective and safe for both our customers and our carers. Being audited by an independent association ensures that we deliver on what we say we will, our employees are all trained in line with industry standards and that we will always deliver the very best in home care.

Branch information

Address

121 Stratford Road, Shirley, Solihull, B90 3ND

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Monday	8:00 AM - 7:00 PM
Tuesday	8:00 AM - 7:00 PM
Wednesday	8:00 AM - 7:00 PM
Thursday	8:00 AM - 7:00 PM
Friday	8:00 AM - 7:00 PM
Saturday	9:00 AM - 5:30 PM
Sunday	9:00 AM - 5:30 PM

Monday	8:30 AM - 5:30 PM
Tuesday	8:30 AM - 5:30 PM
Wednesday	8:30 AM - 5:30 PM
Thursday	8:30 AM - 5:30 PM
Friday	8:30 AM - 5:30 PM
Saturday	Closed
Sunday	Closed

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Home care in Shirley