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Locally managed service


Little and often, companionship to nursing. With branches nationwide.


At Helping Hands we’re dedicated to providing the very best standards of home care possible and with visiting care from just 30 minutes a week you can be confident that we will support you in every way. We are fully regulated by the Care Quality Commission and Care Inspectorate Wales which reinforces our commitment to the highest standards of care, so why not call our friendly customer care advisors and discover more about how we could be supporting you.

Covering Shirley and the surrounding areas such as Hasluck’s Green, Major’s Green, Dicken’s Heath, Earlswood and Blossomfield.

This branch covers where you need care:

Call us:*

To learn more about how we can help call

01215145275 Branch Opening Hours *If you are an existing customer, please use the branch phone number

Visiting care and live-in care in Shirley

Shirley has a rich and varied history that can be dated back as far as the 1st century BC thanks to the discovery of an 11 acre Iron Age Hill Fort at Berry Mound in West Shirley.

While we cannot trace our history further back than 1989, the year of our inception, we still have over 30 years’ experience of caring for thousands of customers in their own homes. Helping Hands really are the homecare specialists, because we’ve been supporting people to remain as independent as possible for over 30 years. Whether you would like visiting or live-in care, we are the industry experts and can support you with every aspect of your care needs.

Meet the team

Anna Thorn

Meet Anna Thorn, our Branch Care Manager, Shirley

Hello, I’m Anna and I’m the Branch Manager for Birmingham. My responsibilities and values are to ensure that we deliver person-centred care for all individuals, identifying any client-specific needs they may require support within their day-to-day living. Our aim is to deliver high-quality care with the right level of support, dignity and respect needed to remain comfortable in their own homes. I enjoy my role as I love to meet new people, build good relationships with the families we support, and I can ensure they are receiving the quality care and service in which everyone deserves.
Jennifer Fynn

Jennifer Fynn

Area Care Manager, Central

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Sarika Dhillon

Sarika Dhillon

Regional Care Director, Live-In

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Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 100 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Other services we provide at this branch

Visiting care in Shirley

Visiting care means that one of our compassionate carers will come to you at home and deliver the care you need while you stay in the place you love best. Our carers can come to you from just 30 minutes a week so regardless of your condition we can support you. We can offer support with a range of household tasks such as vacuuming and laundry, plus more personal needs such as medication, mobility support and personal care, so whatever your needs you’ll be in great hands with Helping Hands.

Live-in care in Shirley to support you

When your needs are more complex, or you prefer to have someone in the house with you around the clock, you may like to consider live-in care. Having one of our carers reside in your home with you can be a great comfort to both you and your loved ones as it means you’ll never be alone at home, throughout the day and night. Our carers can support you with all your needs inside the house but also accompany you outdoors too, perhaps on a day out or to visit friends, or maybe even on holiday. You’ll still receive the great standards of care that you get with our visiting service so to have full-time support speak to our customer care team today.

Better than a care agency in Shirley

Helping Hands has never been a care agency; we were set up in 1989 with the express aim of directly supporting our customers in their own homes and that’s an ethos we’ve never deviated from in more than 30 years. Traditional care agencies often charge you hidden fees and retainers for ‘matching’ you to your carer but we would never do that, as finding you your perfect carer is all part of the Helping Hands service.

Dementia care in your own home

A dementia diagnosis can understandably throw all your plans into disarray at first, as you come to terms with what the future may bring. Care isn’t something you might need immediately, however as time goes on you may find that it becomes a necessary part of your day-to-day life. Staying at home for your dementia care can be beneficial, because being around familiar objects and surroundings can help to reduce confusion and anxiety, so talk to us today about how we can support you or your loved one at home.

Respite care

If you are faced with an unexpected hospital discharge or your regular carer becoming ill, you need to know that care can be in your home quickly, usually within 24 hours. Respite care with Helping Hands isn’t just for emergencies though; perhaps your family are going on holiday and want you to enjoy it with them or you have an important event coming up that you’d appreciate extra support with. Respite care can short-term support for so many reasons, so if you’d like to know more call us today.

Elderly care at home

We can all struggle with day-to-day tasks more as we age, so if you’re finding that things you used to do easily are becoming more of a struggle, talk to us about elderly care. You may appreciate some support with housework, laundry or going to appointments, or maybe it’s more personal care and getting out of bed. Whatever you need, we can help with so get in touch to learn more about elderly care today.

Fully-trained carers in Shirley

Our carers are at the very heart of our business and that’s why we look after them as well as we do. Without our carers’ constant support, many of our customers’ lives would be much harder, so we like to celebrate what they mean to us. This is why we train them so well and keep their knowledge updated through professional development opportunities, because we understand that the more they know about your condition, the better they can care for you. We are fully regulated by the Care Quality Commission and Care Inspectorate Wales and we’re founder members of the UK Home Care Association, so it’s no surprise we’re considered one of the industry’s best home care providers.

Find out more about care at home in Shirley

Discover how we could be supporting you or your loved ones, call our friendly team of customer care advisors today. They are available seven days a week for your convenience, or if you prefer, contact us via our website.

Call us on 01215145275 Talk to us on live chat Request a call back

Our credentials

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 9:00 AM - 6:00 PM
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