Click here for COVID-19 News We're here to help - find out how we are supporting you during the coronavirus pandemic
CQC & CIW Regulated
Fast response & immediate start
Trustpilot review score Helping Hands Home Care are rated as 'Excellent' on Trustpilot out of over 850 Reviews.
Rated excellent on Trustpilot
Locally managed service


Little and often, companionship to nursing. With branches nationwide.


Helping Hands truly are the home care experts as we’ve been caring for our customers in their own homes since 1989. We can be there for you no matter what your care needs are, whether you need us once a week or every day. We’re fully regulated by the CQC and CIW so you can be confident in our service, so please talk to us today about how we could be providing care for you or your loved ones.

We can support you in and around Knowle, Balsall Common, Temple Balsall, Bentley Heath, Barston, Chadwick End and the surrounding areas.

This branch covers where you need care:

Call us:*

To learn more about how we can help call

01213685611 Branch Opening Hours *If you are an existing customer, please use the branch phone number

Visiting care and live-in care in Knowle

Despite being on the edge of the West Midlands and conveniently near to the big city charms of Birmingham, Knowle is still a village community with a rich heritage and attractive surroundings.

At Helping Hands, we understand heritage and small roots too, as we began with one branch in 1989 and over the last 30 years, we’ve grown to cover most of England and Wales. Our visiting and live-in care services can provide care from just 30 minutes a week, from meal preparation to personal care, so despite your condition, we can help.

Meet the team

Denny Bruce

Meet Denny Bruce, our Area Care Manager, Knowle

Hello, I’m Denny, area manager for Helping Hands’ Central region. It’s my responsibility to meet with customers to gain feedback on a regular basis and ensure that they are happy with our service, to meet potential new customers face-to-face and to manage a wonderful team of visiting carers, supporting them with supervisions and appraisals. I am also a Dementia Champion, which has really developed my understanding of support and supervision for those working with, and living with, the condition.
Monica Ahir

Monica Ahir

Regional Care Director, Central

Read More
Nesta Bishop

Nesta Bishop

Head of Live-in Care, Central

Read More

Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 160 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Other services we provide at this branch

Home care in Knowle

Our visiting care service starts from just 30 minutes per week, and regardless of your condition, we can help you live your best life possible at home. We’ve supported over 40,000 customers across the whole of England and Wales so you can be confident in our outstanding service. We’ll support you with medication administration, mobility support, meal preparation, personal care and housework to name just a few!

Knowle live-in care

Live-in care in your own home means you’ll have care and companionship around the clock, as much or as little as you require. Our live-in service is a cost-effective alternative to residential care, so if you’re struggling to decide which to choose and don’t really want to leave your home, consider having a live-in carer. Having someone with you at all times can be reassuring for both you and your loved ones and as your care will be accompanied by a personalised and flexible support plan it will always respect your routines and preferences.

Better than a care agency in Knowle

Helping Hands has never been a care agency; we were founded in 1989 as a private family-led company and we remain the same today. Our carers are at the heart of our business, as we recognise the incredible work they do every day keeping our customers safe and happy in the home they love. You’ll always know where you are with our charges too because our service is fully transparent, meaning no nasty shocks when the bill arrives.

First-class domiciliary care

Domiciliary care is sometimes called care at home and we’re experts in it at Helping Hands. For the past 30 years we’ve been supporting thousands of customers to remain in the home they love while receiving the highest standards of quality care from our amazing carers. We’ll always respect your routines and preferences when it comes to your care, keeping you firmly in the centre of your care experience and your one-to-one support means things happen when you choose, not when someone’s free to come to you.

Supportive dementia care from our experts

Remaining in familiar surroundings, close to loved ones and precious memories can help to reduce confusion and anxiety when you’re living with dementia, and thanks to our 30 years of experience supporting people to live safely and comfortably at home we really are the dementia care experts. You may not require care at the start of your dementia journey but it’s comforting for you and your loved ones to know that there is a specialist company, when the time comes that you require care.

Supportive respite care

When you have respite care from Helping Hands, it can be short or longer-term, depending on your needs. If your regular carer is going on holiday or your family are going away, they want to know that you’ll be okay in their absence and that your care will continue the same until they return. If you were needing care in an emergency situation, we can have a carer in your home within 24 hours, meaning peace of mind for both you and your loved ones.

Elderly care for help around the home

If you’re finding that household tasks take longer than they used to, or you’re concerned that you’re not able to do them at all, we can help. With elderly care from Helping Hands, you’ll never need to struggle with a heavy vacuum or feel unsafe in the bath again. Our compassionate carers will be able to help you with every aspect of your daily routine, ensuring that you get to stay in the home you love while living the life you want.

Fully trained carers in Knowle

At Helping Hands, we only select people to work for us who share our passion for delivering the highest levels of person-centred care to our customers. We train our fantastic carers thoroughly, so that they’ll be able to help you with every aspect of your daily life and screen them though the Disclosure and Barring Service to ensure you are protected in your own home. We’re accredited by the Dementia Action Alliance and Parkinson’s UK, as well as many others, and our fully managed service is regulated by the Care Quality Commission and Care Inspectorate Wales.

Find out more about care at home in Knowle

Talk to our friendly and knowledgeable customer care specialists about care in Knowle; they’re available seven days a week for your convenience, or if you prefer, contact us via our website and we’ll happily call you back.

Call us on 01213685611 Talk to us on live chat Request a call back

Our credentials

Our Knowle branch is fully regulated and accredited by the CQC and CIW.

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Chat now