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Home care in Shropshire

4.5 Star Rating
Rated Excellent on
Trustpilot

Lines open until 5:30 PM

New customer

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Existing customer
01743 297021

Lines open until 5:30 PM

New customer

Lines are currently closed

Existing customer
01743 297021

Visiting care and home care in Shropshire

Since 1989, Helping Hands have been providing our customers with empathetic, person-centred home care services. Our home care focuses on enabling those who need additional care on a day-to-day basis to receive the support they need whilst continuing to enjoy the comfortable, familiar surroundings of the home that they love.

We firmly believe that home is the best place in which to receive the support you require, because it allows you to maintain your normal lifestyle, routines and hobbies as best as possible. You’ll also be able to have more control over the type of care you’re getting, as well as choosing when your carer visits.

Quality care at home

From short term support to longer term visits and live-in care, our Shropshire team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services
Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
  • Round the clock 24/7 care
  • Handpicked carers selected for their patience, kindness and empathy​
  • Peace of mind for families
Learn about live-in care
Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
  • Flexible care to suit your needs and routines
  • Support with managing conditions or medications
  • Companionship as well as care
Learn about visiting care
Meet the Shropshire care team
Claire Ratcliffe
Claire Ratcliffe

Branch Care Manager

I have worked in healthcare for the past 17 years. My role is to make the experience of venturing into having support in your home...

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Fully regulated by the CQC

Our Shropshire branch is fully regulated and accredited by the CQC

Find out more
Home Care In Shropshire

Home care can be a great option for anyone who needs a bit of extra help but doesn’t wish to move into residential care. Our friendly Shropshire care teams offer home care on both a visiting and live-in basis, with visits starting from as little as 30 minutes per week. Whatever your requirements and preferences, we’ll tailor your care to you.

When you partner with us for home care, you’ll benefit from having carers who have all been selectively recruited for their compassionate, friendly personalities and have undergone extensive background checks to ensure they’ll be a perfect fit for us and for you.

24/7 Live in care Support

At Helping Hands, we’ve been providing live in care in Shropshire for long enough to know that a one-size-fits-all approach rarely works. That’s why we’ll make sure you get a package of care that is fully tailored to your specific needs and preferences.

Your friendly local team will take the time to get to know the way you like things to be done around the home, and draw up a care plan that ensures you’re receiving personalised support in all the areas you need it. We’ll then continue to review your care requirements on an ongoing basis, so that we can make sure we’re always giving you the right type and level of support.

Why Helping Hands is better than a care agency in Shropshire

We believe that it takes a certain type of person to be a truly exceptional carer, so we’re extremely particular about who we hire to our care team in Shropshire. When they start with us, every new carer receives our industry-leading training, which equips them to provide a wide range of care services to people with varying needs – ranging from types of dementia, to those living with limited mobility.

This training is supplemented by regular refresher courses to ensure our carers’ skillsets are kept up to date with the latest care industry standards and best practices.

Other areas we cover
FAQs

Home care can be an ideal solution for people who want to remain living independently while receiving extra help with daily life. Whether support is needed due to ageing, illness, disability or recovery after hospital treatment, home care offers a practical and reassuring alternative to residential care. At Helping Hands, we believe that staying in familiar surroundings can have a positive impact on emotional wellbeing and independence. Home care in Shrewsbury enables people to continue enjoying their routines, relationships and connection to the local area. Care is delivered on a one-to-one basis, ensuring personalised attention that respects dignity and choice. The Shrewsbury team take pride in supporting individuals to live safely and comfortably at home for as long as possible.

Home care costs in Shrewsbury vary depending on the amount and type of support required. Care can be arranged for as little as 30 minutes per week or extended to include live-in care for those needing constant assistance. Because every care plan is unique, pricing is tailored to reflect your specific needs.

Following a free care assessment, the team will explain your options clearly and provide a breakdown of costs. Helping Hands are committed to transparency and flexibility, ensuring you receive high-quality care that fits both your needs and circumstances. The Shrewsbury team are always available to talk through pricing and help you understand what is included.

Absolutely. One of the main benefits of home care is its flexibility. Needs can change, and your care plan will always adapt to reflect this. Whether you require additional support following an illness or wish to reduce visits when you become more independent, changes can be made quickly.

The Shrewsbury team will review your care regularly and make any necessary adjustments. This ensures your support remains relevant, effective and centred around your wellbeing.

Helping Hands aim to start care as quickly as possible, often within 72 hours of your initial enquiry if care is urgent. The first step is a free care assessment with a local care manager in Shrewsbury, carried out in your home.

This assessment allows time to discuss your needs, preferences and daily routines in detail. Once everything has been agreed, the team will arrange a suitable start date and begin putting your care plan into action.

Getting started is simple. A call to the customer support team will arrange your free care assessment. During this visit, your care manager will listen carefully to your requirements and answer any questions you may have.

If you decide to proceed, we’ll match you with carers who are well suited to your needs and personality. Care will then begin in your own home, providing reassurance, practical help and ongoing support.

Yes. All carers are directly employed, fully trained and thoroughly vetted. They are insured and bonded as standard, ensuring peace of mind for customers and their families. The team place great importance on professionalism, safety and trust.

If your regular carer is unavailable, an alternative carer will be arranged. Every effort is made to maintain consistent visit times, ensuring minimal disruption to your routine.

Branch information
Address

Helping Hands Shrewsbury, 2 Park Plaza, Battlefield Enterprise Park, Shrewsbury, SY1 3AF

Show in maps Shropshire Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Other care covered