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Home care in Skelmersdale

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07443 839 897

Lines open until 5:30 PM

New customer

Lines are currently closed

Existing customer

07443 839 897

Visiting care and home care Skelmersdale

If you’re looking for exceptional care at home in Skelmersdale, then you need to talk to Helping Hands. Our visiting and live-in care is exceptional, supporting people to live well at home and as independently as possible. Our carers are compassionate and caring and they’ll help you with every aspect of your daily routine, such as personal care, housework, laundry, meal preparation and medication.

Despite being a new town, Skelmersdale does have historic roots, even appearing in the Domesday Book of 1086. If your mobility allows, your carer will also help you to get out of the house more, enabling you to make the most of West Lancashire and reduce the risk of social isolation.

Quality care at home

From short term support to longer term visits and live-in care, our Skelmersdale team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services

Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.

Round the clock 24/7 care
Handpicked carers selected for their patience, kindness and empathy
Peace of mind for families

Learn about live-in care

Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.

Flexible care to suit your needs and routines
Support with managing conditions or medications
Companionship as well as care

Learn about visiting care

Meet the Skelmersdale care team

Jaide Ward

Branch Care Manager

Adam Wilkins

Divisional Director

Our Reviews

Fully regulated by the CQC

Our Skelmersdale branch is fully regulated and accredited by the CQC

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High quality home care in Skelmersdale

We’re not like other home care providers at Helping Hands. Our premium service is delivered by the very best carers who have compassion at heart. We understand how much your home means to you, whether you’ve lived there for decades or recently moved. We’ll always work within the boundaries of your daily routine and follow your care plan to the letter, making sure that you get to live your days the way you want to.

24/7 live in care support

Live-in care takes things a step further, meaning you’ll never be alone at home, day and night. This offers the highest levels of reassurance for both you and your loved ones that you’ll be supported around the clock. We support people with the highest levels of clinical needs, with nurse-managed packages that enable people to continue living at home, to lower-level, age-related frailties requiring a little support. Whatever your circumstances, we’ll be there for you.

Why Helping Hands is better than a care agency in Skelmersdale

We’ve never been a care agency, and that matters. That’s because care agencies operate differently to private care companies. Care agencies expect their carers to be self-employed, or worse, they require the person needing care to organise their employment. This isn’t what you should be burdened with when you need care! Helping Hands select, train, and employ all of our carers directly, meaning they get looked after as well as they look after you.

Qualified carers providing a variety of care services in Skelmersdale

We’re fully regulated by the Care Quality Commission, and we’ve been established since 1989. This means you can trust us to deliver the highest quality home care, as we really do know what we’re doing. We’ve grown over the decades to encompass 155 branches across England and Wales, and a significant presence in Lancashire. We choose our carers carefully and we look for natural qualities of compassion and kindness over experience. We then equip them with all the practical skills they’ll need throughout their Helping Hands career.

Other areas we cover

Bolton
St Helens
Leigh
Ormskirk
Walkden

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FAQs

Home care in Wigan is an ideal solution for anyone who wishes to maintain independence while receiving additional support in their own home. This might be because daily tasks are becoming more challenging, due to age, mobility changes, a long-term health condition, or recovery from illness or hospital treatment. Some people choose home care simply to enjoy peace of mind knowing there is a professional available if needed, while others require more structured support, including live-in care.

The cost of home care in Wigan depends on the type and level of care required. Factors include the number of hours of care, the complexity of tasks, and whether care is visiting or live-in. During a free care assessment, your Wigan Care Manager will provide a clear, personalised cost breakdown and answer any questions you may have. At Helping Hands, we pride ourselves on transparency when it comes to cost of care. There are no hidden fees, no surprise add-ons, and no unnecessary extras. Your care plan is designed to ensure that you receive exactly the support you need without paying for services you do not require. The Wigan care team will also review costs periodically if your care needs change, ensuring that your support continues to match your circumstances and remains cost-effective.

Yes. We know that care needs can and do change over time, so flexibility is central to how we operate. Our wonderful Wigan care team will adjust your support plan whenever required. For example, if you need additional assistance after a hospital discharge, we can increase the number of visits you receive temporarily until you’re back on your feet. Conversely, if you regain independence in certain tasks, visits can be scaled back without any disruption.

We aim to provide care as quickly as possible, often within 48 hours depending on availability. The Wigan team understand that care needs can arise suddenly, whether due to health changes, recovery needs, or family circumstances, and they will always be upfront about start dates and expected timelines. You will know exactly when your first visit can take place and who will be providing your care.

The process starts with a friendly conversation with the Wigan team to understand your needs and preferences. A free care assessment will then be arranged in your home with a local Care Manager. During this assessment, the Care Manager will discuss your routines, goals, and the type of support you want. Once the plan is agreed, the care team will introduce you to your assigned carers and confirm a start date. They will ensure that both you and your family are fully comfortable with the arrangements before any care begins.

Yes. All Helping Hands carers in Wigan are fully insured, bonded, and employed directly. Each carer undergoes rigorous background checks, initial and ongoing training, and regular supervision. This ensures you receive professional, safe, and reliable support from someone you can trust in your home.

If your regular carer is unavailable for any reason, the Wigan care team will provide a trained replacement who is fully briefed on your care plan. All carers receive consistent training and support, meaning any replacement will be familiar with your needs, preferences, and routines. This ensures continuity of care so that you experience minimal disruption.

Branch information

Address

Helping Hands Wigan, Thrive, Atlas House, Caxton Close, Wigan, WN3 6XU

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Monday	8:00 AM - 7:00 PM
Tuesday	8:00 AM - 7:00 PM
Wednesday	8:00 AM - 7:00 PM
Thursday	8:00 AM - 7:00 PM
Friday	8:00 AM - 7:00 PM
Saturday	9:00 AM - 5:30 PM
Sunday	9:00 AM - 5:30 PM

Monday	8:30 AM - 5:30 PM
Tuesday	8:30 AM - 5:30 PM
Wednesday	8:30 AM - 5:30 PM
Thursday	8:30 AM - 5:30 PM
Friday	8:30 AM - 5:30 PM
Saturday	Closed
Sunday	Closed

Other care covered

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Home care in Skelmersdale