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Rated excellent on Trustpilot
Locally managed service


Little and often, companionship to nursing. With branches nationwide.

4.9 out of 5 stars from 22 reviews


At Helping Hands, we are proud to offer tailored home care to those who need assistance with everyday tasks and their health care. Our Southampton carers are fully regulated and monitored by the Care Quality Commission. This means that we adhere to the highest standards in the industry, including the training of our carers and the safety of our service.

Our Southampton branch covers areas such as Eastleigh, Romsey, Hedge End, Hythe, Winchester and the surrounding areas. You can rest assured our Southampton team are available to support you, whenever you need it.

This branch covers where you need care:

Call us:*

To learn more about how we can help call

02380084162 *If you are an existing customer, please use the branch phone number

Branch address

56 London Road, Southampton, Hampshire, SO15 2AH (see on maps)

Live-in care and visiting home care in Southampton

A port city on England’s South coast that is historically known for the Titanic’s departure, Southampton is famous for its historic docks and heritage connections.

Remaining part of the local community and preserving your independence is incredibly important to us, that’s why here at Helping Hands we’re delighted to provide bespoke care plans while you remain in the comfort of your home.

Meet the team

Adam Wilkins

Meet Adam Wilkins, our Regional Care Director, Southampton

Hi, I’m Adam and as Regional Care Director, I’m responsible for making sure that all the customers we help day-in day-out across the South West and South Wales are looked after brilliantly. In order to do this, we need to have the very best carers and support teams there for them so that they can thrive within Helping Hands and do what they do best: care. I think we do everything possible to really understand our customers’ needs and then do everything possible to find the right carer for them. Our carers do a wonderful job, and they are special people who are ‘hardwired’ to care.
Deanna Lane

Deanna Lane

Regional Clinical Lead, South West

Read More

Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 160 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Find out about the different types of care we provide in your area

Home CareDementia CareDomiciliary CareElderly CareRespite CarePalliative Care

Other services we provide at this branch

Home care visits in Southampton to suit you

For over 30 years, we’ve provided friendly, compassionate and professional care to our customers, allowing every one of them to remain in their own home. Whether you require a 30-minute drop-in once a fortnight or several overnight stays, our Southampton home care team are available, any time of day.

Our award-winning training programme ensures each of our carers are provided with the knowledge and skills to support all aspects of care, including mobility support, housework, medication administration and more advanced assistance for conditions such as Parkinson’s, Alzheimer’s, cerebral palsy and many more.

We fully understand circumstances do change and emergences can occur, that’s why our Southampton team are proud to provide fast and reliable care for those last-minute needs, giving you and your family peace of mind.

The Southampton team can provide bespoke care plans, built by and around you, and are also able to cater for the following care needs:

  • Personal care – Help you get washed, dressed and ready for the day ahead
  • Medication – Ensure you take your medication on time and collect your prescriptions promptly
  • Routine calls – Regular checks are great for peace of mind, and even better over a cup of tea
  • Mobility support – Helping you get out and about in the local community, around the house and in and out of bed
  • Companionship – Whether it’s tea and cake at home or in the local café, there’s no need to be alone
  • Household duties – From dusting and polishing to cleaning the fridge out, our carers can help you with all household tasks
  • Health and nutrition – Homecooked food always goes down a treat! Our carers are available to prepare and cook healthy and nutritious meals for you

Live-in care to support you in Southampton

Remaining at home is important, whether that’s with your beloved pet, your family or your partner. That’s why we’re here to provide live-in care in the place you feel most comfortable.

Regardless of your condition or needs, our Southampton team are fully-trained to support all of our customers and will provide a personalised care plan built around your needs, personality and interests, making sure you’re matched with the perfect carer.

You might fancy a stroll around the Town Walls now and again, or a helping hand getting to the local café to meet your friends. No matter the reason, we’re here to help you continue the life you’ve always loved.

Discover more on what is live-in care here.

What’s the difference between Helping Hands and a care agency in Southampton?

Although a fully managed care provider like Helping Hands Southampton and a care agency both provide care to you in the comfort of your own home, there are several key differences between the two services. The first being the way in which your carers are managed; with Helping Hands, we take care of all aspects of recruitment, training, paperwork and pay that your your carers receive, as well as arranging replacements if your carer becomes unwell or wants to take annual leave. Whereas a care agency service would introduce you to a carer but step back once you have made a formal agreement with them, leaving you and your family to ensure they have the right credentials, manage their pay and find someone or have a family member step in if your carer is unavailable.

And if something isn’t quite right or you need to increase the amount of support you receive, we have a dedicated local care manager in Southampton who will be there to support both you and your carers, giving you peace of mind that all of your requirements are being taken care of.

Domiciliary care in Southampton

Also known as care at home, domiciliary care is an ideal option for those wanting occasional support at home. Whether it’s help preparing breakfast in the morning or more personal care throughout the day, our Southampton team will ensure you receive the right level of care you need, whenever you need it.

Elderly care for you or your loved one

As we reach the later stages in life, daily tasks can unfortunately become more difficult. You might just need a regular friendly face to gossip with, or a helping hand getting in to bed at night. Nonetheless, the team can provide you with tailored elderly care for as long as you need it.

Respite care for your short-term needs

There’s no need to feel guilty about going on holiday; with a bespoke respite care plan, you can rest assured your usual routine will be followed to a T by a friendly and professional carer.

You might be returning home after a short stay in hospital, or your loved one has been admitted and you’re home alone. We understand circumstances can change unexpectedly, that’s why we’re on hand to provide last-minute support when you need it most.

The Southampton team are available to provide fast and reliable care, covering:

  • Hospital discharge – if you need short-term care after time in hospital to rebuild your independence
  • Emergencies – when your regular carer needs to tend to an emergency
  • Short breaks – giving your carer some time to rest and recuperate without any detriment to your ongoing care
  • One-off occasions – when you want to join your family to enjoy a special event, such as a wedding or birthday celebration

Private care in Southampton

When you choose a private care package, you’ll get a service that truly puts you at the centre. From the moment you get in touch with our brilliant team of carers in Southampton, you’ll be in control of the care plan that you receive. Whether you need visiting care a few times a week or a live-in carer to provide 24/7 assistance to you in your home, private care from Helping Hands is completely tailored to your personal requirements and preferences. And, unlike a residential nursing home, you won’t have set meal times, pre-determined visiting hours and restrictive bed times.

Fully-trained carers in Southampton

Each of our carers go through an extensive award-winning training programme, covering a wide range of modules including manual handling, safeguarding, equality & diversity and dementia care. With ongoing training, our carers are always up to date with knowledge and practices.

As the only home care provider endorsed as a Centre of Excellence, as well as being fully licensed by the CQC, our recruitment process is very stringent. We’re proud to employ only the very best carers, so you and your family always have peace of mind.

Find out more about care in Southampton

If you’d like to discuss your need further, please contact the team. Or, if you’d rather meet in person, our branch is open seven days a week.

We understand transport and mobility can be an issue, so we’re happy to meet you at a time and place which suits you best, whether it’s in your conservatory or the local café.

Call us on 02380084162 Talk to us on live chat Request a call back


We are actively collecting and monitoring our reviews and feedback for Southampton to ensure our customers receive the best possible live in and home care service.

4.9 out of 5 stars, from 22 reviews


taken from NHS Choices

“My wife has Helping Hands twice a day and you could not ask for better carers.”

September 2021

taken from Google My Business

5 out of 5

from 1 reviews

Our credentials

Our Southampton branch is fully regulated and accredited by the CQC and CIW.

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM

Branch address

56 London Road, Southampton, Hampshire, SO15 2AH Show on Map

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