Southampton

For over 30 years, we’ve provided friendly, compassionate and professional care to our customers, allowing every one of them to remain in their own home. Whether you require a 30-minute drop-in once a fortnight or several overnight stays, our Southampton home care team are available, any time of day.

Our award-winning training programme ensures each of our carers are provided with the knowledge and skills to support all aspects of care, including mobility support, housework, medication administration and more advanced assistance for conditions such as Parkinson’s, Alzheimer’s, cerebral palsy and many more.

We fully understand circumstances do change and emergences can occur, that’s why our Southampton team are proud to provide fast and reliable care for those last-minute needs, giving you and your family peace of mind.

The Southampton team can provide bespoke care plans, built by and around you, and are also able to cater for the following care needs:

• Personal care – Help you get washed, dressed and ready for the day ahead
• Medication – Ensure you take your medication on time and collect your prescriptions promptly
• Routine calls – Regular checks are great for peace of mind, and even better over a cup of tea
• Mobility support – Helping you get out and about in the local community, around the house and in and out of bed
• Companionship – Whether it’s tea and cake at home or in the local café, there’s no need to be alone
• Household duties – From dusting and polishing to cleaning the fridge out, our carers can help you with all household tasks
• Health and nutrition – Homecooked food always goes down a treat! Our carers are available to prepare and cook healthy and nutritious meals for you

Remaining at home is important, whether that’s with your beloved pet, your family or your partner. That’s why we’re here to provide live-in care in the place you feel most comfortable.

Regardless of your condition or needs, our Southampton team are fully-trained to support all of our customers and will provide a personalised care plan built around your needs, personality and interests, making sure you’re matched with the perfect carer.

You might fancy a stroll around the Town Walls now and again, or a helping hand getting to the local café to meet your friends. No matter the reason, we’re here to help you continue the life you’ve always loved.

Discover more on what is live-in care here.

Although a fully managed care provider like Helping Hands Southampton and a care agency both provide care to you in the comfort of your own home, there are several key differences between the two services. The first being the way in which your carers are managed; with Helping Hands, we take care of all aspects of recruitment, training, paperwork and pay that your your carers receive, as well as arranging replacements if your carer becomes unwell or wants to take annual leave. Whereas a care agency service would introduce you to a carer but step back once you have made a formal agreement with them, leaving you and your family to ensure they have the right credentials, manage their pay and find someone or have a family member step in if your carer is unavailable.

And if something isn’t quite right or you need to increase the amount of support you receive, we have a dedicated local care manager in Southampton who will be there to support both you and your carers, giving you peace of mind that all of your requirements are being taken care of.

There’s no need to feel guilty about going on holiday; with a bespoke respite care plan, you can rest assured your usual routine will be followed to a T by a friendly and professional carer.

You might be returning home after a short stay in hospital, or your loved one has been admitted and you’re home alone. We understand circumstances can change unexpectedly, that’s why we’re on hand to provide last-minute support when you need it most.

The Southampton team are available to provide fast and reliable care, covering:

• Hospital discharge – if you need short-term care after time in hospital to rebuild your independence
• Emergencies – when your regular carer needs to tend to an emergency
• Short breaks – giving your carer some time to rest and recuperate without any detriment to your ongoing care
• One-off occasions – when you want to join your family to enjoy a special event, such as a wedding or birthday celebration

Each of our carers go through an extensive award-winning training programme, covering a wide range of modules including manual handling, safeguarding, equality & diversity and dementia care. With ongoing training, our carers are always up to date with knowledge and practices.

As the only home care provider endorsed as a Centre of Excellence, as well as being fully licensed by the CQC, our recruitment process is very stringent. We’re proud to employ only the very best carers, so you and your family always have peace of mind.