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Live-in care and visiting home care in Southampton
A port city on England’s South coast that is historically known for the Titanic’s departure, Southampton is famous for its historic docks and heritage connections.
Remaining part of the local community and preserving your independence is incredibly important to us, that’s why here at Helping Hands we’re delighted to provide bespoke care plans while you remain in the comfort of your home.
Covering areas such as Eastleigh, Romsey, Hedge End, Hythe and the surrounding areas, you can rest assured our Southampton team are available to support you, whenever you need it.
Meet Jenna, our branch manager
“Hello, I’m Jenna and I’m the Branch Manager for Havant & Southampton. I have overall responsibility for the service delivery in my area and for ensuring all of our customers are given the highest quality of care possible by my fantastic team of carers.”
Meet our team
Home care visits in Southampton to suit you
For over 30 years, we’ve provided friendly, compassionate and professional care to our customers, allowing every one of them to remain in their own home. Whether you require a 30-minute drop-in once a fortnight or several overnight stays, our Southampton team are available, any time of day.
Our award-winning training programme ensures each of our carers are provided with the knowledge and skills to support all aspects of care, including mobility support, housework, medication administration and more advanced assistance for conditions such as Parkinson’s, Alzheimer’s, cerebral palsy and many more.
We fully understand circumstances do change and emergences can occur, that’s why our Southampton team are proud to provide fast and reliable care for those last-minute needs, giving you and your family peace of mind.
The Southampton team can provide bespoke care plans, built by and around you, and are also able to cater for the following care needs:
- Personal care – Help you get washed, dressed and ready for the day ahead
- Medication – Ensure you take your medication on time and collect your prescriptions promptly
- Routine calls – Regular checks are great for peace of mind, and even better over a cup of tea
- Mobility support – Helping you get out and about in the local community, around the house and in and out of bed
- Companionship – Whether it’s tea and cake at home or in the local café, there’s no need to be alone
- Household duties – From dusting and polishing to cleaning the fridge out, our carers can help you with all household tasks
- Health and nutrition – Homecooked food always goes down a treat! Our carers are available to prepare and cook healthy and nutritious meals for you
Live-in care to support you in Southampton
Remaining at home is important, whether that’s with your beloved pet, your family or your partner. That’s why we’re here to provide live-in care in the place you feel most comfortable.
Regardless of your condition or needs, our Southampton team are fully-trained to support all of our customers and will provide a personalised care plan built around your needs, personality and interests, making sure you’re matched with the perfect carer.
You might fancy a stroll around the Town Walls now and again, or a helping hand getting to the local café to meet your friends. No matter the reason, we’re here to help you continue the life you’ve always loved.
Discover more on what is live-in care here.
All of the staff are really kind and very capable – the carers make the experience personal and individual.
Shirley, a Helping Hands customer
Helping Hands gave me a chance, which I’m so grateful for. It definitely touches you when you’ve made someone else’s life a little better.
Farah, a visiting carer
What’s the difference between Helping Hands and a care agency in Southampton?
Although a fully managed care provider like Helping Hands Southampton and a care agency both provide care to you in the comfort of your own home, there are several key differences between the two services. The first being the way in which your carers are managed; with Helping Hands, we take care of all aspects of recruitment, training, paperwork and pay that your your carers receive, as well as arranging replacements if your carer becomes unwell or wants to take annual leave. Whereas a care agency service would introduce you to a carer but step back once you have made a formal agreement with them, leaving you and your family to ensure they have the right credentials, manage their pay and find someone or have a family member step in if your carer is unavailable.
And if something isn’t quite right or you need to increase the amount of support you receive, we have a dedicated local care manager in Southampton who will be there to support both you and your carers, giving you peace of mind that all of your requirements are being taken care of.
Domiciliary care in Southampton
Also known as care at home, domiciliary care is an ideal option for those wanting occasional support at home. Whether it’s help preparing breakfast in the morning or more personal care throughout the day, our Southampton team will ensure you receive the right level of care you need, whenever you need it.
Request a callback Email usSpecialised dementia care support in Southampton
Living with dementia or caring for someone with the condition can be difficult, we understand. That’s why we ensure all of our carers are fully-trained in dementia, giving you and your family peace of mind. As one of the leading dementia care specialists in the UK, you can rest assured you’re in safe and trustworthy hands.
Throughout the process, communicating and enjoying time with your loved one is important, which is why our carers can provide you and your family with tips and advice on how to spend quality time together.
Elderly care for you or your loved one
As we reach the later stages in life, daily tasks can unfortunately become more difficult. You might just need a regular friendly face to gossip with, or a helping hand getting in to bed at night. Nonetheless, the team can provide you with tailored elderly care for as long as you need it.
Respite care for your short-term needs
There’s no need to feel guilty about going on holiday; with a bespoke respite care plan, you can rest assured your usual routine will be followed to a T by a friendly and professional carer.
You might be returning home after a short stay in hospital, or your loved one has been admitted and you’re home alone. We understand circumstances can change unexpectedly, that’s why we’re on hand to provide last-minute support when you need it most.
The Southampton team are available to provide fast and reliable care, covering:
- Hospital discharge – if you need short-term care after time in hospital to rebuild your independence
- Emergencies – when your regular carer needs to tend to an emergency
- Short breaks – giving your carer some time to rest and recuperate without any detriment to your ongoing care
- One-off occasions – when you want to join your family to enjoy a special event, such as a wedding or birthday celebration
Fully-trained carers in Southampton
Each of our carers go through an extensive award-winning training programme, covering a wide range of modules including manual handling, safeguarding, equality & diversity and dementia care. With ongoing training, our carers are always up to date with knowledge and practices.
As the only home care provider endorsed as a Centre of Excellence, as well as being fully licensed by the CQC, our recruitment process is very stringent. We’re proud to employ only the very best carers, so you and your family always have peace of mind.
Find out more about care in Southampton
If you’d like to discuss your need further, please contact the team. Or, if you’d rather meet in person, our branch is open seven days a week.
We understand transport and mobility can be an issue, so we’re happy to meet you at a time and place which suits you best, whether it’s in your conservatory or the local café.
