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We would love to chat so please request a callback from our expert team.  Alternatively, our lines are open Mon-Fri 8am-7pm, Sat-Sun 9am-5.30pm.

Lines open until 5:30 PM

Existing customer
023 8202 6292

Lines open until 5:30 PM

Existing customer
023 8202 6292

Visiting care and home care in Southampton

A port city on England’s South coast that is historically known for the Titanic’s departure, Southampton is famous for its historic docks and heritage connections.

Remaining part of the local community and preserving your independence is incredibly important to us, that’s why here at Helping Hands we’re delighted to provide bespoke care plans while you remain in the comfort of your home.

GET THE INFORMATION YOU NEED
Branch information

View your local branches details including location, opening times and services offered.

Understanding care costs

Get a clear overview of costs and what affects pricing, so you can plan with confidence.

Not sure what type of care you need? Request a brochure and read about our services in your own time.

Quality care supporting families in Southampton

Our carers provide a wide range of support across Southampton, from short-term help to ongoing visiting care and live-in care.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Why families choose us

  • National care provider with 155+ branches
  • CQC regulated services
  • Thousands of 5-star reviews from families
  • Carefully selected carers with compassion and empathy
  • Flexible support tailored to individual needs
  • Home care services available in Southampton
    Live-in care

    Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

    Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
    • Round the clock 24/7 care
    • Handpicked carers selected for their patience, kindness and empathy​
    • Peace of mind for families
    Learn about live-in care
    Hourly visiting care

    Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

    A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
    • Flexible care to suit your needs and routines
    • Support with managing conditions or medications
    • Companionship as well as care
    Learn about visiting care
    GET THE INFORMATION YOU NEED
    Branch information

    View your local branches details including location, opening times and services offered.

    Understanding care costs

    Get a clear overview of costs and what affects pricing, so you can plan with confidence.

    Not sure what type of care you need? Request a brochure and read about our services in your own time.

    What families say about our care
    CQC Logo
    Fully regulated care supporting Southampton

    Our Southampton branch is fully regulated and accredited by the CQC.

    Find out more
    A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.
    Home care Southampton - care to suit you

    For over 30 years, we’ve provided friendly, compassionate and professional care to our customers, allowing every one of them to remain in their own home. Whether you require a 30-minute drop-in once a fortnight or several overnight stays, our Southampton home care team are available, any time of day.

    Our award-winning training programme ensures each of our carers are provided with the knowledge and skills to support all aspects of care, including mobility support, housework, medication administration and more advanced assistance for conditions such as Parkinson’s, Alzheimer’s, cerebral palsy and many more.

    We fully understand circumstances do change and emergences can occur, that’s why our Southampton team are proud to provide fast and reliable care for those last-minute needs, giving you and your family peace of mind.

    The Southampton team can provide bespoke care plans, built by and around you, and are also able to cater for the following care needs:

    • Personal care – Help you get washed, dressed and ready for the day ahead
    • Medication – Ensure you take your medication on time and collect your prescriptions promptly
    • Routine calls – Regular checks are great for peace of mind, and even better over a cup of tea
    • Mobility support – Helping you get out and about in the local community, around the house and in and out of bed
    • Companionship – Whether it’s tea and cake at home or in the local café, there’s no need to be alone
    • Household duties – From dusting and polishing to cleaning the fridge out, our carers can help you with all household tasks
    • Health and nutrition – Homecooked food always goes down a treat! Our carers are available to prepare and cook healthy and nutritious meals for you

    Two women stand by an open car boot. One woman, smiling, lifts reusable shopping bags filled with groceries whilst the other woman watches. They appear to be unloading after shopping.
    Live in care services & tailored support

    Remaining at home is important, whether that’s with your beloved pet, your family or your partner. That’s why we’re here to provide live-in care in the place you feel most comfortable.

    Regardless of your condition or needs, our team providing live in care in Southampton are fully-trained to support all of our customers and will provide a personalised care plan built around your needs, personality and interests, making sure you’re matched with the perfect carer.

    Discover more on what is live-in care here.

    A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.
    The difference between Helping Hands and a care agency in Southampton

    Although a fully managed care provider like Helping Hands Southampton and a care agency both provide care to you in the comfort of your own home, there are several key differences between the two services.

    The first being the way in which your carers are managed; with Helping Hands, we take care of all aspects of recruitment, training, paperwork and pay that your your carers receive, as well as arranging replacements if your carer becomes unwell or wants to take annual leave.

    Whereas a care agency service would introduce you to a carer but step back once you have made a formal agreement with them, leaving you and your family to ensure they have the right credentials, manage their pay and find someone or have a family member step in if your carer is unavailable.

    And if something isn’t quite right or you need to increase the amount of support you receive, we have a dedicated local care manager in Southampton who will be there to support both you and your carers, giving you peace of mind that all of your requirements are being taken care of.

    Each of our carers go through an extensive award-winning training programme, covering a wide range of modules including manual handling, safeguarding, equality & diversity and dementia care. With ongoing training, our carers are always up to date with knowledge and practices.

    As the only home care provider endorsed as a Centre of Excellence, as well as being fully licensed by the CQC, our recruitment process is very stringent. We’re proud to employ only the very best carers, so you and your family always have peace of mind.

    A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.
    Private care in Southampton

    When you choose a private care package, you’ll get a service that truly puts you at the centre. From the moment you get in touch with our brilliant team of carers in Southampton, you’ll be in control of the care plan that you receive.

    Whether you need visiting care a few times a week or a live-in carer to provide 24/7 assistance to you in your home, private care from Helping Hands is completely tailored to your personal requirements and preferences. And, unlike a residential nursing home, you won’t have set meal times, pre-determined visiting hours and restrictive bed times.

    Supporting communities across Southampton

    Our carers provide home care in Southampton and nearby areas including these locations.

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    Speak to our care team

    If you're exploring care options in Southampton, our team can help you understand the support available and answer any questions you may have. Call our care team today.

    023 8008 4162
    Branch information
    Address

    Helping Hands Southampton, Offices 62 & 63, Basepoint, Premier Way, Abbey Park Industrial Estate, Romsey, SO51 9AQ

    Show in maps Southampton Branch
    Opening times
    Monday 8:00 AM - 7:00 PM
    Tuesday 8:00 AM - 7:00 PM
    Wednesday 8:00 AM - 7:00 PM
    Thursday 8:00 AM - 7:00 PM
    Friday 8:00 AM - 7:00 PM
    Saturday 9:00 AM - 5:30 PM
    Sunday 9:00 AM - 5:30 PM
    Monday 8:30 AM - 5:30 PM
    Tuesday 8:30 AM - 5:30 PM
    Wednesday 8:30 AM - 5:30 PM
    Thursday 8:30 AM - 5:30 PM
    Friday 8:30 AM - 5:30 PM
    Saturday Closed
    Sunday Closed