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Locally managed service

Southborough

Little and often, companionship to nursing. With branches nationwide.

Southborough

Our home care team in Southborough are a tight-knit group of dedicated professionals determined to provide the local community with the very best standard of care within the comfort of their own home. With rigorous training and ongoing monitoring & regulation via the Care Quality Commission, you can feel confident in the knowledge that your loved one is receiving the highest standard of support to help them continue living independently. 

Our branch delivers care to the homes of adults of all ages in Hedge Barton, Hildenborough, Pembury, Tonbridge, Tunbridge Wells and surrounding areas.

This branch covers where you need care:

Call us:*

To learn more about how we can help call

01892 628 232 Branch Opening Hours *If you are an existing customer, please use the branch phone number

Visiting and live-in care in Southborough

Lying just north of Tunbridge Wells, Southborough is a town in Kent famed for being the home of 2 men both named David Salomons – one of which was a human rights campaigner; the other, his nephew who was an inventor. Today, Southborough is home to a branch of the nation’s leading home care provider – Helping Hands. 

Whether you require daily or weekly visits, or support around the clock, our home care team can provide the assistance you need from as little as 30 minutes per week up to full-time live-in care. Whatever you require to maintain a safe, independent and fulfilling lifestyle at home, our team are on hand to help with a bespoke care plan tailored to you.

Meet the team

Nicola Collins

Meet Nicola Collins, our Branch Care Manager, Tunbridge Wells

“Hello, I’m Nicola. I’m passionate about enabling people to live at home as independently as possible and making a difference to their day. I’ve been working in care for several years and have a number of skills and qualifications which enable me to grow my team of skilled carers. I can't wait to bring Helping Hands to Tunbridge Wells!”

Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 100 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Other services we provide at this branch

Friendly visiting care to support your independence

Visiting care varies from weekly check-ins to regular visits on a daily basis. Whether you require a friendly companion or clinical support, our visiting care team are on hand to provide the assistance you need with a compassionate, person-centred approach that prioritises your independence and wellbeing.

With flexible packages tailored to each customer, our visiting carers are available as little or often as you need to ensure you are receiving all the support necessary to help you upkeep a happy and healthy routine. We have over 30 years of experience visiting the homes of people throughout England & Wales; in that time we’ve built on our foundation of kindness to provide a service that is knowledgeable, reliable and exceptional in its delivery.

Full-time live-in care in Southborough

For support around the clock, our live-in care team are on hand to provide a companion matched to your personality, with an understanding of your interests and a commitment to preserving your wellbeing. Whatever difficulties you face in your daily routine, your live-in carer will be on hand, day or night, to provide the assistance you need for maintaining a safe and independent lifestyle at home. 

As opposed to the restrictions of a care home, with a live-in carer, you will retain complete control of your routine, while a professional is on hand to assist you with any hassle you encounter. All the while, you will be receiving support from somebody with genuine regard for your welfare and tireless desire to build a friendship.

Domiciliary care in Southborough

With domiciliary care, you can receive the support you need to remain at home and maintain your independence. From helping you keep on top of medication, to handling household chores, to accompanying you on days out, your domiciliary carer will be by your side as little or often as you need to upkeep your routine without the need to leave your home. 

Unlike a care home, domiciliary care allows you to retain the freedom of keeping control of your routine. With no set meal times or visiting hours, you are able to choose the structure of each day with the help of a professional alongside you to support you with any difficulties. Your domiciliary carer provides more than general assistance and is dedicated to giving you the care you need with a commitment to companionship.

What makes us better than a care agency in Southborough?

While we provide carers to the homes of people nationwide, all of them are directly employed by Helping Hands and undertake a commitment to comprehensive training, ongoing professional development and regular monitoring. Unlike a care agency, we receive regulation via the Care Quality Commission (CQC) to ensure our service is of an industry-leading standard. 

With no referral fees or hidden costs, you pay only for the care you receive as part of a package that is tailored to you and can change as your needs do. Furthermore, we make it our priority to care for our staff; in doing so, we aim to provide carers who feel valued and motivated in their work, so that the service they provide is the best it can possibly be.

Friendly dementia care at home

Throughout every stage of dementia, in all its forms, support and guidance are essential for the wellbeing of those affected. For the families, as well as those living with dementia, receiving the right advice from the right source can make all the difference to making the most out of each day, and our dementia care team are here to guide you and your family through every step of the way.

In addition to understanding the condition and finding individual solutions to overcome its challenges, the benefit of staying at home is invaluable to maintaining a positive and constantly reassuring process for all involved. Our dementia care team can provide immediate support and will guide you in your attempts to combat the confusion and anxiety of dementia with the preservation of love and happiness.

Elderly care in Southborough

Whether you struggle keeping on top of housework, getting around the shops, or managing your medication, your elderly carer will be on hand to make all those daily tasks a little easier, while treating you with the respect and compassion you deserve.

Living as a retiree or grandparent is a wonderful period of time in a person’s life; watching your family grow and bestowing your life experience is invaluable for creating memories. For the elderly, this period of life can be bitter-sweet as you become less physically able than your previous years, and caring for your health requires much more attention than it used to. With an elderly carer, you can find a companion who becomes an extension of your family.

Urgent respite care for short-term support

For short-term assistance or for an urgent alternative to your usual provider, our respite care team are on hand to deliver the support you need for a time specified by you. When your usual carer takes a break or unforeseen circumstances arrive where you are left without care, you can rely on us to provide the support you need to maintain an independent lifestyle at home.

With a respite carer, you can receive the additional support you need as somebody who has recently been discharged from hospital, needs accompanying on a short break, or has been left without care for a short period of time. Give our team a call to learn more about how we can provide temporary support for your independence at home.

Fully-trained carers in Southborough

With over 30 years experience of in delivering home care to adults of all ages with all manner of conditions, we pride ourselves on being one of the UK’s leading providers with a dedication to excellence in our service and this is only possible through the ongoing development of our carers. 

With a rigorous recruitment process, just 2% of applicants are accepted for employment with Helping Hands, who then receive full background checks including Disclosure Barring Service (DBS) screening. Furthermore, all our branches undergo regular monitoring and regulation via the Care Quality Commission (CQC) as we build upon our foundation of kindness to ensure all of our carers are well-equipped to improve the lives of our customers.

Find out more about care in Southborough

Our home care team in Southborough understand the difficulties of finding the right care provider for your loved one.

Give us a call, drop us a message, or arrange a meeting to have all your queries answered and begin your care journey with a team who put your needs first.

Call us on 01892 628 232 Talk to us on live chat Request a call back

Our credentials

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 PM - 7:00 PM
Wednesday 8:00 PM - 7:00 PM
Thursday 8:00 PM - 7:00 PM
Friday 8:00 PM - 7:00 PM
Saturday 9:00 AM - 6:00 AM
Sunday 9:00 AM - 6:00 PM
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