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Your nearest branch: Tunbridge Wells
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Lines open at 9:00 AM on Sunday

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Existing customer
01892 335234
Your nearest branch: Tunbridge Wells
Speak to our team today

Lines open at 9:00 AM on Sunday

New customer

Lines are currently closed

Existing customer
01892 335234

Visiting care and home care in Crowborough

Crowborough is located on the edge of Ashdown Forest, known for its beautiful scenery and friendly community. From its lively high street to its woodland walks, it’s a wonderful place to call home, and we understand why you’d want to remain there as long as possible. Wherever you are in Crowborough, Helping Hands can be there to provide tailored home care.

We have over 35 years of experience (having been around since 1989), and we’re regulated by the Care Quality Commission (CQC) too, so you can be sure you’re in the best of hands.

GET THE INFORMATION YOU NEED
Branch information

View your local branches details including location, opening times and services offered.

Understanding care costs

Get a clear overview of costs and what affects pricing, so you can plan with confidence.

Not sure what type of care you need? Request a brochure and read about our services in your own time.

Quality care supporting families in Crowborough

Our carers provide a wide range of support across Crowborough, from short-term help to ongoing visiting care and live-in care.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Why families choose us

  • National care provider with 155+ branches
  • CQC regulated services
  • Thousands of 5-star reviews from families
  • Carefully selected carers with compassion and empathy
  • Flexible support tailored to individual needs
  • Home care services available in Crowborough
    Live-in care

    Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

    Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
    • Round the clock 24/7 care
    • Handpicked carers selected for their patience, kindness and empathy​
    • Peace of mind for families
    Learn about live-in care
    Hourly visiting care

    Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

    A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
    • Flexible care to suit your needs and routines
    • Support with managing conditions or medications
    • Companionship as well as care
    Learn about visiting care
    GET THE INFORMATION YOU NEED
    Branch information

    View your local branches details including location, opening times and services offered.

    Understanding care costs

    Get a clear overview of costs and what affects pricing, so you can plan with confidence.

    Not sure what type of care you need? Request a brochure and read about our services in your own time.

    Supporting people living in Crowborough

    While we do not have a physical branch in Crowborough, care in the area is coordinated by our Tunbridge Wells branch, working with carers who support people across the local community.

    Alison Jones
    Alison Jones

    Area Care Manager

    As an area care manager, I have operational and financial responsibility for the branches in my region. It is my role to lead and motivate...

    More about Alison Jones
    Paul Sewell
    Paul Sewell

    Head of Operations

    Paul Sewell is the Head of Operations for East.

    Matt Bristow
    Matt Bristow

    Divisional Director

    As the Divisional Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring the...

    More about Matt Bristow
    What families say about our care
    CQC Logo
    Fully regulated care supporting Crowborough

    Care services supporting families in Crowborough are delivered by our Tunbridge Wells branch, which is fully regulated by the CQC.

    Find out more
    A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.
    High quality home care in Crowborough

    Our carers can also support you with more complex medical needs through our specialist nursing care. We can assist with medication administration, catheter and stoma care, PEG feeding, enema care, and a range of other services. Whatever your circumstances, we take the time to listen, understand, and tailor our support to meet your needs. Alongside clinical care, we’re also happy to assist with everyday tasks such as housekeeping, running errands, and even helping you look after your beloved pets!

    Two women stand by an open car boot. One woman, smiling, lifts reusable shopping bags filled with groceries whilst the other woman watches. They appear to be unloading after shopping.
    24/7 live in care support

    Our comprehensive live-in care is perfect if you need full-time, around-the-clock support from a carer who’s always there when you need them, no matter the situation. We understand that welcoming a new person into your home can feel like a big step, which is why we take great care to match you with a carer who shares your interests and personality. Many of our customers tell us how quickly their carers become trusted companions, and we hope you’ll experience the same with Helping Hands.

    A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.
    Why Helping Hands is better than a care agency in Crowborough

    We care about our customers and our carers, so we put care into our services too. For example, our dementia care can be personalised to your dementia and will aim to improve your life at home as much as possible. All of our carers go through dementia-specialised training too, which means they understand the condition and will get to know how it’s unique to you.

    A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.
    Qualified carers providing a variety of care services in Crowborough

    Why not pop into our Crowborough branch for a friendly, in-person chat? Our team will be happy to talk through your options and answer any questions. You can also learn more about our expertly trained carers on our website, or get in touch via phone or our seven-day-a-week Live Chat for more information.

    Supporting communities across Crowborough

    Our carers provide home care in Crowborough and nearby areas including these locations.

    FAQs

    Home care in Crowborough is professional support provided in your own home, helping you or a loved one stay safe, comfortable and independent without needing to move into residential care. It can be arranged as regular visiting care, occasional support, respite care, or full-time live-in care, depending on your needs.

    With Helping Hands, care is built around your routine, so support can include anything from help getting up in the morning to companionship, meal preparation, medication prompts, mobility support and personal care.

    Home care can include a wide range of practical, personal and emotional support. This may include help with washing, dressing, toileting, medication prompts, preparing meals, light housework, shopping, attending appointments, mobility support and companionship.

    Care can be flexible, from short visits during the week to several visits a day or live-in care. The right level of support will depend on your needs, routines and preferences.

    A carer can help with everyday tasks that have become difficult to manage alone. This might include getting in and out of bed, washing and dressing, preparing meals, moving safely around the home, taking medication, keeping the house tidy, going shopping, attending appointments or simply having someone there for companionship.

    The aim is to provide the right amount of support while helping you maintain independence, dignity and confidence at home.

    The cost of home care in Crowborough depends on the type and amount of support you need. Helping Hands’ visiting care prices currently start from £32.40 per hour, with visits available from 30 minutes, and live-in care currently starts from £1,675 per week for one person. A call-out or travel charge may also apply.

    Because everyone’s needs are different, the best way to get an accurate price is to arrange a care assessment. This helps create a tailored care plan and a clear breakdown of costs before care begins.

    Home care can be cheaper than a care home, especially if you only need support for part of the day or a few times a week. Age UK says privately arranged home care can cost around £25 per hour, while residential care averages around £949 per week and nursing home care around £1,267 per week, although costs vary by area and needs.

    For people who need round-the-clock support, live-in care may be closer in cost to residential care, but it allows you to remain in your own home, keep familiar routines and receive one-to-one support.

    Yes. Helping Hands states that its service is regulated by the Care Quality Commission, or CQC, in England and the Care Inspectorate Wales, or CIW, in Wales. These regulators monitor care providers to make sure they meet required standards for safety, quality and care delivery.

    Individual branch ratings can vary, so it is always worth checking the relevant local branch profile when arranging care in Crowborough.

    Home care in Crowborough can often be arranged quickly, depending on your needs, location and carer availability. In many cases, care can begin within a few days, and urgent support may be possible sooner following an assessment.

    The first step is usually a conversation about your situation, followed by a care assessment and a personalised care plan. This helps make sure the right support is in place from the start.

    Speak to our care team

    If you're exploring care options in Crowborough, our team can help you understand the support available and answer any questions you may have. Call our care team today.

    01892 628232
    Branch information
    Address

    Helping Hands Tunbridge Wells, 42 Monson Road, Tunbridge Wells, TN1 1LU

    Show in maps Crowborough Branch
    Opening times
    Monday 8:00 AM - 7:00 PM
    Tuesday 8:00 AM - 7:00 PM
    Wednesday 8:00 AM - 7:00 PM
    Thursday 8:00 AM - 7:00 PM
    Friday 8:00 AM - 7:00 PM
    Saturday 9:00 AM - 5:30 PM
    Sunday 9:00 AM - 5:30 PM
    Monday 8:30 AM - 5:30 PM
    Tuesday 8:30 AM - 5:30 PM
    Wednesday 8:30 AM - 5:30 PM
    Thursday 8:30 AM - 5:30 PM
    Friday 8:30 AM - 5:30 PM
    Saturday Closed
    Sunday Closed