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Home care in Southport

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01704 339073

Lines open at 9:00 AM today

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Existing customer
01704 339073

Visiting care and home care in Southport

Situated just a short distance out of Liverpool’s bustling city centre, Southport offers 22 miles of beautiful English coastline overlooking the Irish Sea. Perhaps more importantly, it is also home to one of the UK’s leading home care providers – Helping Hands.

Covering areas such as Formby, Little Altcar, Great Altcar, Haskayne, Ormskirk, Burscough, Holmeswood, Banks and Shirdley Hill, our local Helping Hands team provide individually tailored, high-quality home care packages that are built entirely around you. As experts in person-centred care, compassion and empathy are at the heart of our service, so we will work with you to find out the exact support that you need to fit into your existing routines.

Whether you’re living with a progressive condition, recovering from a life-changing injury, or you just need a little companionship, our Southport team are here to help.

A smiling elderly woman opens her front door to a carer who stands outside, holding a shopping bag filled with food and flowers. The scene is bright and welcoming, with greenery visible in the foreground.
Quality care at home

From short term support to longer term visits and live-in care, our Southport team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services
Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

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  • Round the clock 24/7 care
  • Handpicked carers selected for their patience, kindness and empathy​
  • Peace of mind for families
Learn about live-in care
Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

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  • Flexible care to suit your needs and routines
  • Support with managing conditions or medications
  • Companionship as well as care
Learn about visiting care
Meet the Southport care team
Katrina Pennington
Katrina Pennington

Branch Care Manager

My roles and responsibilities as the Branch Manager are to ensure that we are providing a safe and caring package. It is my responsibility to...

More about Katrina Pennington
Adam Wilkins
Adam Wilkins

Divisional Director

Hi, I'm Adam and as Regional Care Director, I'm responsible for making sure that all the customers we help are looked after brilliantly. In order...

More about Adam Wilkins
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Fully regulated by the CQC

Our Southport branch is fully regulated and accredited by the CQC

Find out more
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Home care Southport

For the last 35 years, we’ve been dedicated to providing a compassionate and seamless support service to families across the UK, ensuring that they are enabled to remain safe and independent in the comfort of their own home.

You may need intensive overnight care, or perhaps you’re just not as confident in walking to your local shop for your morning paper anymore; our team providing home care in Southport is here to provide the support that you need, when you need it.

With each of our carers completing a comprehensive training programme with regular refresher courses, the Southport team have the knowledge and experience to provide you with the help that you need, covering areas such as medication administration, meal preparation and housekeeping as well as more complex support for dementia, cerebral palsy and mental health conditions.

We understand that, regardless of their condition, everybody has their own individual ways of living their life – that’s what makes us so unique. Our Southport team will work with you and your family to ensure that you maintain full control over your care, so that you can live your life entirely on your terms.

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Live-in care to support you in Southport

Live-in care in Southport enables you to remain in the comfort of your own surroundings, yet still in control of your day-to-day life, just with a little help along the way. With no visiting restrictions and no set mealtimes or menus, our live-in care team will provide you with a personalised care package so that you can continue to live the life that you love.

Here at Helping Hands, it is incredibly important to us that you are comfortable and able to build a relationship with your carer, which is why we carefully select each carer to match your personality and preferences, meaning that you receive so much more than care; we’ll give you friendship. Whether you enjoy a walk through the Botanic Gardens or shopping in Liverpool’s busy city centre, we’ll find the right carer for you.

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Care agency in Southport

When you use a private care provider rather than a care agency, you’ll receive a personalised care plan that focuses on your needs and wishes, putting you at the centre of every decision. Private care from Helping Hands Southport gives you increased input into the package of care that you receive, allowing you to personalise aspects of your care plan such as meal preferences, visiting hours, bedtimes, and so much more. We’ll take the time to understand the specific needs of your circumstances so that we can design a care plan that is perfectly suited to you, allowing you to spend more time doing the things you enjoy with the people you love.

A smiling female carer in a purple uniform and blue gloves slices vegetables, including carrots and peppers, on a kitchen worktop, while talking to someone holding a mug.
Domiciliary care in Southport

We understand how important it is for anyone in need of a little extra help to retain their independence as much as possible, which is why our Southport team will work with you to tailor-make the perfect care package for you to maintain your usual routine with minimal disruption.

Also known as visiting care, domiciliary care gives you the freedom to choose the frequency and intensity of your care. With regular home visits from 30 minutes through to several hours a day or overnight support, the Southport team can support you with any number of everyday tasks, including personal care, housekeeping and clinical care, such as catheter & stoma management.

An elderly person with short grey hair and glasses sits at a wooden table, smiling, and eating a salad. A glass of water and framed artwork decorate the modern, cosy room in the background.
Specialised dementia care in Southport

With 35 years of industry experience under our belt, we’re proud to be one of the UK’s leading dementia specialists, and we understand that the time following a dementia diagnosis can be extremely unsettling for you and your surrounding family. But with each of our carers completing specialist dementia training, our Southport team are here to provide comfort and support to you and your loved ones.

We understand the importance of familiarity when you or your loved one is living with dementia, which is why our Southport team are here to enable you to remain comfortable and secure in your own home, while also guiding your family on how you can continue to communicate and enjoy your time together.

A carer wearing gloves and a plastic apron prepares a toothbrush at a sink, while a seated man in a blue dressing gown looks on in a bathroom.
Elderly care to support your independence

Ageing is inevitable, and as we grow older, our day-to-day tasks may seem more difficult than they used to be – but this doesn’t mean that you have to sacrifice your independence to accommodate that.

You may just need a little help in getting dressed and ready for the day, or perhaps you want a little company for your afternoon walk along the seafront. For some, you may be living with a progressive condition that requires more intensive support to help you throughout the day. Nonetheless, the Southport team will work with you to provide a tailored care package that enables you to remain independent at home with no compromise to your safety.

A woman in a wheelchair smiles while holding Scrabble tiles, sitting next to a carer in a purple uniform who is also smiling. A Scrabble board and mugs are on the table in front of them.
Respite care for your short-term needs

There’s no telling when any one of us may need a little extra support, and sometimes the need arises at such short notice that it seems impossible to be able to find an alternative in time. But the Southport team can provide respite care packages to give you the support you need – sometimes with as little as 24 hours’ notice.

Whether your regular carer is taking a break, you’re due to be discharged from hospital and would like some extra support in getting back on your feet, or you want to take a short break away but don’t feel confident going alone, our Southport team will ensure a seamless transition between your carers so that there’s no disruption to your usual routine.

A smiling elderly woman stands outdoors holding a handrail, accompanied by a male carer in a purple uniform who stands beside her, also smiling. The background is green and blurred, indicating a garden or park setting.
Specialised dementia care in Southport

With 35 years of industry experience under our belt, we’re proud to be one of the UK’s leading dementia specialists, and we understand that the time following a dementia diagnosis can be extremely unsettling for you and your surrounding family. But with each of our carers completing specialist dementia training, our Southport team are here to provide comfort and support to you and your loved ones.

We understand the importance of familiarity when you or your loved one is living with dementia, which is why our Southport team are here to enable you to remain comfortable and secure in your own home, while also guiding your family on how you can continue to communicate and enjoy your time together.

Two men sit on a park bench, smiling and talking. One wears a purple shirt and lanyard, the other has a walking stick, dark jumper, and brown shoes. Green grass and ivy create a lush background.
Fully-trained carers in Southport

We’re proud to be one of the leading care providers in the UK, offering families across the country the opportunity to remain happy and independent in the comfort of their own homes, but none of this would be possible without the work of our dedicated carers. The qualities it takes to become a carer cannot always be taught, and it is the kindness, compassion and empathy of our carers that keep Helping Hands at the forefront of the care industry.

Each of our carers receives award-winning training in areas including manual handling, health & safety, safeguarding, equality & diversity, and each completes regular refresher courses to ensure that their knowledge and expertise are at the best it can be.

Before joining the team, our carers all receive full background checks, including Disclosure and Barring Service (DBS) screenings, and are each carefully selected by a fine-tuned recruitment process.

Helping Hands are the only home care provider endorsed as a Centre of Excellence by Skills for Care, as well as being fully licensed by the Care Quality Commission (CQC).

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Branch information
Address

Helping Hands Southport, Unit 8, 139 East Bank Street, Southport, PR8 1DQ

Show in maps Southport Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Other care covered