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CQC & CIW Regulated
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4.5 Star Rating
Rated Excellent on
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Industry leading carer training

Home care in Southwell

4.5 Star Rating
Rated Excellent on
Trustpilot

Lines open until 7:00 PM

New customer
0160 465 2770

Lines open until 5:30 PM

Existing customer
0160 426 3915

Lines open until 7:00 PM

New customer
0160 465 2770

Lines open until 5:30 PM

Existing customer
0160 426 3915

Visiting care and home care in Southwell

Since 1989, Helping Hands have been supporting people across the UK to continue living comfortably, independently and securely in the homes that they love through our dedicated home care services. We’re passionate about enabling those who require care to maintain a high quality of life whilst being able to enjoy the many benefits of remaining in their own home. We believe that home is the best place in which to receive care, because it provides a familiar, safe environment where an elderly person can truly feel secure and at ease. Our Southwell care team would love to hear how they can help care for either you or a loved one and support you to live with a condition, stay on top of your housework, or even just have a friendly face around the home. Every care service we provide is independently regulated by the Care Quality Commission (CQC), so you know you can expect only the very highest standards of care day in, day out.

Quality care at home

From short term support to longer term visits and live-in care, our Southwell team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services
Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

live in care
  • Round the clock 24/7 care
  • Handpicked carers selected for their patience, kindness and empathy​
  • Peace of mind for families
Learn about live-in care
Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

visiting care
  • Flexible care to suit your needs and routines
  • Support with managing conditions or medications
  • Companionship as well as care
Learn about visiting care
Meet the Southwell care team
Dawn Bayliss
Dawn Bayliss

Branch Care Manager

It is my responsibility to oversee and set up care packages in the local area, and to ensure that our team is delivering the very...

Trish Ricketts
Trish Ricketts

Area Care Manager

My role as Area Care Manager is to oversee the Central region, ensuring that new branches are set up safely and are providing a quality...

Matt Bristow
Matt Bristow

Divisional Director

As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...

Our Reviews
CQC Logo
Fully regulated by the CQC

Our Southwell branch is fully regulated and accredited by the CQC

Find out more
High quality home care in Southwell

Our Southwell care team are committed to providing exceptional care to each and every customer day in, day out. Starting from your very first phone call to us, we’ll make sure you’re placed at the heart of every decision that’s taken regarding your care. Our priority is ensuring you’re provided with a support package that perfectly suits your needs and wishes and allows you to continue living life as normally and independently as possible. Our approach to care isn’t necessarily to handle all your housework and chores, although we can do this if you wish. Rather, we want to allow you or your loved one to be active and stimulated, both physically and mentally.

24/7 live in care support

One of the areas of care in which we specialise is live-in care, which is a type of care where one of our fantastic carers will come to live with you in your home and offer round-the-clock support and companionship. With live-in carer, your carer will stay in a room in your home and be there to assist you throughout the day and night in whatever ways you may require. A Helping Hands live-in carer can help around the home with a wide range of chores and activities, ranging from doing the laundry and preparing tasty, nutritious meals to discreet personal care and assisting with medication.

Why Helping Hands is better than a care agency in Southwell

Helping Hands are a private care provider, rather than a care agency. This means that we’re able to guarantee that every single one of our carers, without exception, is recruited, vetted, trained and employed directly by our local care teams. Whenever a Helping Hands carer comes to your home, you can have full confidence that they’ve gone through our rigorous hiring and vetting process, and have been expertly trained to support people with all types of needs, including those living with a complex condition. Being a private care provider also means we offer a fully-managed service, whereby we’ll handle every aspect of your care. That means no annoying admin, no worrying about having to pay your carers, no stressing about having to find a replacement carer due to illness, and total peace of mind that you’re in the very safest of hands.

Qualified carers providing a variety of care services in Southwell

Our Southwell carers have all been carefully handpicked for their kind and compassionate personalities and their dedication to their roles. We firmly believe that the most important characteristic in a carer is that they are empathetic and nurturing, so that’s what we always prioritise over everything else when looking for the perfect candidates for our care team. Every single one of our carers in Southwell has received our first-rate training, which takes place over four days when they start with us. This initial training is then supplemented by regular refresher courses, designed to keep their knowledge and skillset up to date with the latest care industry standards and best practices.

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Branch information
Address

Helping Hands Northampton, Unit 4 The Ridings, Northampton, NN1 1EZ

Show in maps Southwell Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed