Elderly Care in Stevenage

Hi I'm Symmone, I have been working at Helping Hands for years, during which time I have progressed from Carer and Coordinator to Branch Manager. I hold a Deprivation of Liberty Safeguards (DoLS) certificate and am currently working towards my Level 5 Diploma in Leadership and Management for Adult Care.

As the registered Branch Manager at Watford, my main responsibility is to ensure that we deliver high-quality, person-centred care to our customers, ensuring that their needs are consistently met. It is my responsibility to provide an inspiring leadership which is well led, safe, effective, caring, responsive and promotes a positive culture. My team are as passionate as myself to deliver the best care as they are committed, patient and proud of the jobs they undertake. I am a wife and mother to three teenagers to see the young adults they are becoming is a very proud and rewarding achievement, I am all about family, in my spare time I like meals out, socialising with family and close friends.

As the Divisional Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring the highest levels of care are being delivered to our customers on a daily basis. We have a large branch network equipped to deal with all your hourly care needs, and I am also the Registered Manager with the Care Quality Commission (CQC) for our live-in program, where we are set up to support you on a more permanent basis.

I am inspired on a daily basis by the true lengths my colleagues go to, to ensure that customers can continue to live long, healthy lives from the comfort of their own homes. This is one of the main reasons that inspired me to join care.