Helping Hands has been one of the UK’s most trusted home care agencies for over three decades. Over the years we’ve built a reputation for an extremely high standard of service, and we only work with the most compassionate and trained care professionals in the industry.
Because we are certified and routinely monitored by the Care Quality Commission (CQC) in England and the Care Inspectorate (CIW) in Wales, our customers know they will always receive safe, effective care from us. We’re proud of the awards and accreditations we’ve earned through our work in Stevenage and throughout the country, in particular being titled a Centre of Excellence – the only home care agency to have won such an accolade.
Our home care philosophy is to provide truly customizable, flexible care that works around you and your needs. Our carers are people who genuinely want to make a difference in your life, in both big and small ways. They can assist with shopping, errands, meal prep, medications and prescriptions, pet care, exercise and mobility, personal grooming and housework.
Whether you are seeking home care for yourself or a loved one, we understand that every situation is different, and every person is an individual. We offer either live-in care or visiting care that can be arranged to suit you, from as little as 30 minutes per week. It’s not just about the practical support, however; our carers know that sometimes, what’s most needed is a little companionship, a friendly chat or a shared cup of tea in the garden.
If you’re a carer yourself, you will know that you also need some TLC on occasion, and may need to take a break from care duties to recharge your batteries. We’re ready to help, and can send someone to fill in for you while you’re away, whether that’s for an afternoon or for two weeks. With respite care you can have the peace of mind that your loved one is being properly looked after, and that all the routines and activities will go ahead as normal. You can even get in touch with us if you are available but would like an extra pair of hands to help over a busy or difficult period, or in the time after a hospital procedure or injury, for example.
We like to think there are several advantages to elderly home care when compared with moving to a residential care home. Many seniors might want a little extra help here and there, but don’t necessarily want to disturb their unique habits or leave the home they love. Our carers work around you; we match them carefully so they can slot into your daily rhythms and leave you feeling empowered to get on with living the life you want to live.
If your loved one is living with the symptoms of dementia, it can be a challenge to make sure they’re receiving the attention and care they deserve, when you’re not able to be there yourself. Our carers are specially trained to support those with dementia, and bring plenty of patience, understanding and compassion, as well as creating a sense of familiarity and continuity of care. Many elderly people can find residential care homes quite alienating and distressing, because they see a constant rotation of unfamiliar faces. With dementia home care, however, your loved one receives the consistent, undivided attention of a single carer who knows them inside and out.
While there are many home care options in Stevenage, at Helping Hands we strive to be the best. Whether you need only occasional, light support, emergency care, or round-the-clock assistance, we are always happy to tailor our services to best fit you.
Our carers are employed directly by us, and not through an agency. We take the time to recruit, vet and train our carers, making sure we only work with those big-hearted people we trust to share our vision. Because every one of our care workers is a unique individual themselves, we can carefully match them to our customer’s preferences, personalities and backgrounds, to make sure there’s a genuine good fit.
Do you have any questions about what kind of home care would work for you and your situation? Our home care in Stevenage specialists are available to have a friendly chat at any time, so please do get in touch with us today.