Home care in Stoke-on-Trent

Better than a care agency in Stoke-on-Trent

Helping Hands is a private care provider, rather than a care agency. The main benefit of using a private provider like Helping Hands, rather than a care agency, is that private care providers employ and pay our carers directly, rather than requiring customers to deal with payment and all the fiddly paperwork involved. We won’t surprise you with hidden costs or burden you with mountains of unwanted admin; we’re totally transparent about how the costs of our care, because we want you to have absolute certainty about what you’re paying for your round-the-clock care.

We believe that our approach to looking after our carers gives them peace of mind about their own livelihoods, which in turn allows them to devote their time and energy to supporting you and making sure your needs are being met.

What makes our carers so special is their unrelenting desire to help others, and that sentiment is exactly the same for Jenny and her team. With all of our carers receiving award-winning, in-house training including manual handling, first aid and safeguarding, we ensure that we only employ the very best carers in the industry.

Before joining the team, our carers all receive full background checks including Disclosure Barring Service (DBS) screenings, and several references from previous employers. With such a rigorous training programme and employee checks, you can rest assured that you’re only receiving the best level of care.

We’re also extremely proud to be the first and only home care provider to be recognised as a Centre of Excellence by Skills for Care, as well as being fully regulated by the Care Quality Commission (CQC).