The Home Care Services We Provide
At Helping Hands, we’ve been delivering compassionate, person-centred home care in Stoke on Trent and across the UK since we were established in 1989. In that time, we’ve supported people with a variety of different care needs and conditions to continue enjoying the familiarity and comfort of their own home while receiving the dedicated support they need. When the need for care arises, we firmly believe that your own home is the best place in which to maintain your independence, security and well-being, and since our inception we’re privileged to have helped tens of thousands of families in that way. And, for your full peace of mind, our services are all independently regulated by the Care Quality Commission (CQC) and the Care Inspectorate Wales, so you know your care will be of a very high standard day in, day out.
Our Quick And Efficient Care Application Process
Applying for home care with Helping Hands is very straightforward. Your local care manager in Stoke will explain your options and support you throughout the process, without ever putting any pressure on you to rush into a decision or make choices you’re not comfortable with.
1) Give us a quick call, chat with us online, or arrange a callback for your convenience
2) We’ll arrange an in-person meeting with your local team in your choice of location – typically your home
3) You could be enjoying renewed independence in as little as 48 hours
Finding Your Ideal Match
We know that inviting a stranger into your home is a big step for anyone to take, so we’ll do everything possible to make that transition as smooth and enjoyable as possible. One of the steps we’ll take to help with this is to match you with a carer who will be perfect for your unique needs and preferences. Your personality and lifestyle are one of a kind, and your idea of independence will probably be completely unique to you. Being partnered with a carer who shares your interests and hobbies not only means they’ll be able to better understand the way you like things to be done around the house, but also gives you someone who you can enjoy spending quality time with. In fact, many of our customers end up becoming truly great friends with their carers. We also tailer the care we provide to each individual case and provide a wide range of options depending on what you need including visiting care and live in care in Stoke on Trent.
Quality & Compassionate Care From Highly Trained Experts
We’re extremely proud of our wonderful team of dementia carers in Stoke on Trent – they truly go above and beyond to make sure our customers receive the exceptional support that they’ve come to expect from Helping Hands. All of our carers have been handpicked for their compassionate, committed approach to their roles, and have undergone numerous background checks before joining the team. Then, when they start with us, every new carer is provided with our industry-leading training, which equips them to provide specialist support to people living with varying needs and conditions – including types of dementia.
Getting Started With Home Care In Stoke on Trent
If you’d like to arrange home care with our Stoke on Trent team, either for yourself or a loved one, please give us a call today or contact us via our website.