Live-in care and home care in Stoke-on-Trent
Jenny, our Stoke Branch Manager and her team of expert carers are fully committed to providing you or your loved one with bespoke home care services in Stoke on Trent, Newcastle under Lyme, Hanley, Stoke, Hartshill, Penkhall, Clayton, Shelton, Trentham, Hanford, Endon, Stockton Brook, Sneyd Green, Milton, Burslem, Tunstall, Longton, Fenton, Werrington, Ash Bank, Wetley Rocks, Fegg Hays, Longport, Wolstanton, Meir, Silverdale, Chesterton, Cobridge, Longport and the surrounding areas. This is what Jenny has to say about the home care service she and her team provide!
Meet Jennifer, our Branch Manager
“Hello! I’m Jenny, the Manager at Helping Hands’ Stoke Branch. I decided to join Helping Hands as I have always wanted the opportunity to run my own branch, fostering the right values and culture embedded from the very beginning. I believe that great service, compassion and care go a long way; a company should always listen to and care about its customers. My carers and I take pride in delivering a service that goes above and beyond."
Visiting home care in Stoke
Here at Helping Hands we offer individually tailored high quality home care in Stoke on Trent, Newcastle under Lyme, Hanley, Stoke, Hartshill, Penkhall, Clayton, Shelton, Trentham, Hanford, Endon, Stockton Brook, Sneyd Green, Milton, Burslem, Tunstall, Longton, Fenton, Werrington, Ash Bank, Wetley Rocks, Fegg Hays, Longport, Wolstanton, Meir, Silverdale, Chesterton, Cobridge, Longport and the surrounding areas. Still family owned and run, we draw on over 28 years of experience, to ensure that the very best standards of support are delivered by our carers to each and every one of our customers.
Jenny and her team provide everything from companionship, housekeeping, through to providing more complex healthcare support for people with conditions such as MS, Spinal Injuries, Parkinson’s, Acquired Brain Injuries and those that have suffered a Stroke. Every member of the Helping Hands team is here to ensure we enable our customers to enjoy the quality of life they deserve in the comfort of their own home, irrespective of their personal or medical needs.
The team of dedicated carers across Stoke on Trent, Newcastle-under-Lime and the surrounding areas are chosen and trained at the branch, supported by expert guidance from a team of registered nurses and myself. We draw on our extensive knowledge of the area, having first launched Helping Hands in Warwickshire in 1989.
If you’re receiving direct payments for social care through social services, we are able to accept top-ups to these payments. Get in touch to find out more.
The carers are kind, flexible, and professional. I’m kept informed if there is ever an issue, and feel comforted that my loved one is in safe hands.
Rachel, a visiting care customer
I fell in love with care from the moment I crossed the threshold of my first customer, and I have been fortunate to look after customers with a variety of needs.
Chrissy, a visiting carer
Live-in care in Stoke
If you need a more intense level of home care in Stoke our carers are fully trained to provide you with it. Our live-in care services in Stoke mean that one of our carers can be there to help you around the clock. If you have a progressive medical condition or have been recently injured and need support around the home, one of our carers can give you the extra support you need. If your medical condition requires that you take medication in the middle of the night, one of our carers can be there to remind you to take it, and help to administer it.
You can be confident in the expert knowledge of our carers. All of our local Stoke carers have been fully trained at our very own Centre of Excellence, and have a wide knowledge of complex condition-led care. All Helping Hands carers are DBS checked and trained to help you or your loved one remain independent in their home, whilst giving you the level of live-in care that you require.
Friendly, qualified carers in Stoke
Our Stoke carers are committed to providing you or your loved one with the very best possible care. To ensure that they can deliver your care to the highest standard, we are committed to providing them with a comprehensive programme of training and support.
Before beginning their work with us, all our carers take part in an intensive training programme at our Centre of Excellence. But the training does not stop there. Every Helping Hands carer takes part in on-going training to boost their knowledge and experience across a wide range of areas, from dementia care to complex care requirements.
Our carers are also committed to ensuring that you receive the best condition-led care available, and work with local GPs to understand how best to support you.
Find out more about live-in care or visiting care in Stoke
Choosing the right care option can often seem like a daunting decision, but Helping Hands are here to help. If you are considering visiting care or live-in care in Stoke and would like to discuss your options, simply call one of our friendly advisors and we can talk you through the options that could work for you.Request a callback Email us
Areas across Stoke that we cover:
|Stoke on Trent||Newcastle under Lyme||Hanley|
|Werrington||Ash Bank||Wetley Rocks|
Visit our Stoke branch
The opening hours for the branch on King Street in Newcastle-under-Lyme are listed below.
Phone lines open 7 days a week
If you’d like to discuss your home care options and set-up a meeting with Jennifer and her team, call us seven days a week on 01782481050 (Mon-Fri 8am-7pm, Sat-Sun 9am-5.30pm).