Domiciliary care is another name for the care you receive at home and is an excellent solution for anyone who doesn’t want to move into residential care. Needing care does not mean you should have to leave the home you love, and at Helping Hands, we do all we can to ensure you retain as much independence as possible.
Depending on your needs and current circumstances, you could require domiciliary care on a temporary or permanent basis. Perhaps you’re recovering from surgery or an accident, need some help to get back on your feet, or are currently in hospital and want to return home.
You may have a condition that means everyday tasks are becoming more difficult, or age-related frailties limit your ability to carry out what you’ve always done. Our carers will keep you comfortable at home and escort you to enjoy your local community whenever you wish.
We always keep our clients at the centre of their care journey by providing a bespoke package of home care services that encompasses every aspect of your preferred routine.
We can offer visiting care from just 30 minutes per week or live-in care which means you’ll be supported around the clock. Whichever service you choose, you’ll have a personalised support plan at home that details exactly how you like things done, whether that’s your personal care, medication, or the strength of your coffee.
Our carers mean the world to us, and they’ll soon mean the same to you. This is because we only choose the best people to join us, knowing they always share our values for providing the highest quality of care. We select our carers based on their personal qualities of compassion and empathy, patience and kindness so that we can be sure they’ll always deliver the standards we expect of them, and they’ll deliver it from the heart.
We ensure that every carer goes through our strict assessment process to ensure they are all providing consistent care, meaning whether you’re having us in your home for a few days or a few years, you’ll always be treated exceptionally well. Our full regulation by the Care Quality Commission and Care Inspectorate Wales represents how important this is to us, giving you and your loved ones our guarantee of well-managed care.
If you want to discover more about domiciliary care at home in the Surrey region, please call our friendly customer care team any day of the week, chat with us via our website, or request a call back for a time that suits you.