High quality care in Surrey from Helping Hands
At Helping Hands, we take great pride in delivering exceptional care for our customers, giving them the reassurance and comfort they need to lead independent lives at home.
We provide a variety of care services, including live-in care, which allows us to provide 24-hour care in the comfort of your home. This is when one of our compassionate carers stays with you at home, offering you support and companionship whenever you need it, bringing you a sense of security and peace of mind.
Furthermore, our home care in Surrey team is regulated and monitored by the Care Quality Commission and Care Inspectorate Wales. So, you can relax knowing you will receive the very best care from the UK’s most trusted home care provider.
Not sure what type of care you need? Request a brochure and read about our services in your own time.
Get a clear overview of costs and what affects pricing, so you can plan with confidence.
Discover why thousands of families trust us for personalised home care across England and Wales.
Supporting people living in Surrey
While we do not have a physical branch in Surrey, care in the area is coordinated by our Godalming branch, working with carers who support people across the local community.
Michelle McMahon
Branch Care Manager
Hi, I'm Michelle. I am an experienced care manager and director with over 22 years' experience in the care profession. In my spare time, I...
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Sophie Parker
Head of Operations
I am responsible for ensuring that our clients and carers are kept safe, and that the service we are providing is of high quality. I...
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Adam Wilkins
Divisional Director
Hi, I'm Adam and as Divisional Director, I'm responsible for making sure that all the customers we help are looked after brilliantly. In order to...
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When to choose live in care
If you are living with a complex condition like heart disease or dementia, live-in care can make a real difference. With a dedicated carer staying with you at home, you’ll have round-the-clock support, ensuring your safety and comfort.
Our carers are compassionate individuals who can support you with folding the laundry, mobility, medication, meal preparation, and even walking the dog. You can always count on us to be there whenever you need us.

Expert care tailored to your needs
All our live-in care packages are fully tailored to your needs. We will take time to get to know you, your history, lifestyle, routine, and interests. So, whether you enjoy playing chess or like to bake, we will ensure you continue to invest time in your hobbies.
Plus, remaining at home allows our carers to work around you and your routine. You won’t be restricted to any schedules, set mealtimes or visiting hours. You’ll have complete control over your care and be able to stay in the place you love most.

Qualified carers providing live in care in Surrey
All our carers are fully trained to provide you with the care you require. They undergo an intensive training course led by our very own in-house training academy. Our carers also continue to develop their skills with refresher courses.
For added reassurance, all our carers undergo a strict background check, including a Disclosure and Barring Service (DBS) check and references from previous employers. So, you can relax knowing that you will be well looked after by trustworthy individuals, giving you a sense of security and confidence in our services.
Contact us to explore our variety of care choices, and we will work with you to create a care plan that suits your needs and preferences. You can get in touch with our customer care team by phone, online, or even pop into our local branch for a chat and a cuppa.
Contact usNot sure what type of care you need? Request a brochure and read about our services in your own time.
Get a clear overview of costs and what affects pricing, so you can plan with confidence.
Discover why thousands of families trust us for personalised home care across England and Wales.
FAQs
Live-in care means a trained Helping Hands carer lives in your own Surrey home and supports you around the clock with daily tasks, personal care, medication and companionship. It is a one-to-one alternative to a care home that lets you stay in familiar surroundings.
It suits people in Surrey who need regular or 24-hour support but want to stay at home, including older people, couples who want to stay together, and people living with dementia, limited mobility or a long-term condition.
Your carer supports personal care, washing and dressing, medication, meal preparation, mobility, housekeeping, getting out and about, and companionship. Care is built around your routine rather than a fixed shift pattern.
Live-in care is charged weekly and depends on the level of support you need. Surrey live-in care starts from £1,675 per week for one person, or £2,125 per week for a couple. We give a clear written quote after a free care assessment, with no hidden fees.
For one person it is often comparable, and for couples it is frequently better value because two people are supported for close to the cost of one. We will talk you through the figures for your situation in Surrey.
Yes. Our Surrey live-in care is regulated and inspected by the Care Quality Commission (CQC), and every carer is trained, vetted and DBS-checked before they start.
Once we have completed your free assessment we can usually arrange care quickly, including urgent and emergency situations. Call our Surrey team to talk through timings.
Branch information
Address
Opening times
| Monday | 8:00 AM - 7:00 PM |
| Tuesday | 8:00 AM - 7:00 PM |
| Wednesday | 8:00 AM - 7:00 PM |
| Thursday | 8:00 AM - 7:00 PM |
| Friday | 8:00 AM - 7:00 PM |
| Saturday | 9:00 AM - 5:30 PM |
| Sunday | 9:00 AM - 5:30 PM |
| Monday | 8:30 AM - 5:30 PM |
| Tuesday | 8:30 AM - 5:30 PM |
| Wednesday | 8:30 AM - 5:30 PM |
| Thursday | 8:30 AM - 5:30 PM |
| Friday | 8:30 AM - 5:30 PM |
| Saturday | Closed |
| Sunday | Closed |