Home care in Swaffham
Visiting care and home care in Swaffham
Swaffham has a rich history dating back many years to the coming of the Angles and Saxons. The town was an important market centre by the 14th century as an emerging sheep and wool location. One of Swaffham’s notorieties is the medieval folklore of Black Shuck, the tale about a black dog who wandered the area and those nearby, attacking merchants who were heading to larger towns nearby to sell their wares. Even today there is a rumour of a black puma-like cat wandering the area.
At Helping Hands, we were curious to discover if these tales were all that the area could offer so decided to get to know Swaffham better. This we’ve achieved by bringing our exceptional visiting and live-in care to the area, all of which is fully regulated by the Care Quality Commission and the Care Inspectorate Wales.

Quality care provided in your own home
Home care from our Swaffham team offers security, mobility, and companionship.
For over 30 years, we've provided nurse-supported assistance, companionship and expert care to thousands of individuals across England and Wales. As industry leaders in home care, we know just what it takes to provide the right level of support so that you can retain your independence in the comfort of your own home.
We offer two types of home care in:

Constant 24-hour care
Live-in care
One-to-one support from a fully qualified carer that lives with you. Full-time support so you can stay at home where you feel most comfortable.
- Round-the-clock (24/7)
- In your own home
- Personalised care plan
- Carer to match your needs, personality and interests

Occassional care visits
Hourly visiting care
Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.
- From 30 minutes a week depending on your needs
- In your own home
- Flexible care plan based on customer's needs
- All levels of care covered
Meet the Swaffham care team

Branch Care Manager
Hi, I'm Sharon, the Branch Manager at Fakenham, joining in March 2024. I'm proud to be part of Helping Hands, a company that values its team and has a clear vision to support customers with care and kindness at its core. We provide the highest level of care through a trained, compassionate team, offering personalized support to help our local community stay safe and independent at home.

Regional Care Director, South East
Reviews and credentials
We are actively collecting and monitoring our reviews and feedback for Swaffham to ensure our customers receive the best possible live in and home care service.
Fully regulated by the CQC
Other care we provide

High quality home care in Swaffham
We believe in person-centred care above all else at Helping Hands, going the extra mile to make sure that our customers remain comfortable, happy, and secure in the home they love. We’ve been considered one of the UK’s premiere private home care companies since we were founded in 1989, however that doesn’t mean we ever rest on our laurels. We work tirelessly to improve our services and constantly make them the best they can be, meaning you ad your loved ones get reassurance that you really are in the best hands possible.

24/7 live in care support
Live-in care takes everything that’s fantastic about visiting care and builds upon it. Instead of you having someone with you for an hour or two at a time they’re with you around the clock, giving you and your loved ones reassurance that you’re never alone at home. Giving you companionship whenever you need it and the flexibility to complete jobs as and when you like them done, your carer will carry out essential tasks and also accompany you out of the house when you wish to. Whether you have mild or complex care needs we’ll be the person by your side who can help you to make the most of every single day.

Why Helping Hands is better than a care agency in Swaffham
Care agencies are totally different from private care companies, but from the outside the differences may not be that obvious. Both will provide you with care in your home but that’s where the similarities sadly end, as an agency will charge for ‘finding’ you a carer then expect you to do everything else yourself. Helping Hands is completely different though, as we’re a private home care company and have been since we were established in 1989. We’ll design you a bespoke care package and match you with one of our directly employed carers, then manage everything about your care, all as part of the service.

Qualified carers providing a variety of care services in Swaffham
We’re proud of the fact that we take our applicants through the entirety of their recruitment journey ourselves, without having to rely on outside agencies who won’t know what we’re looking for in a carer. We handle every aspect of their sourcing, assessing, and development ourselves, meaning that we can employ the people who share our values and passion for delivering only the very highest quality care at all times. We then equip them with all of the skills they’ll need and build on their existing knowledge to best support their customers. We even have our own in-house training academy that helps our people develop as their careers progress.
Branch information
Millers Walk,
Fakenham,
Norfolk,
NR21 9AP