Wigston

With over 30 years of experience under our belt, we know exactly what it takes to deliver premium visiting care to you in your home. Whether you have Parkinson’s and find it difficult to make your own meals or need someone to help you get out and about safely because you’re unsteady on your feet, we will find a care solution that works for you.

Starting from as little as 30 minutes per week, our friendly carers can pop in and support you with a whole host of things – from personal care, getting dressed, and assistance administering medication, to completing light cleaning duties, doing the laundry, and even taking you to appointments. No matter what your health needs are, we will adapt around your existing routines and make sure you have everything you need to live at home independently.

And it’s not just the practicalities that we’ll take care of; supporting you with your mental health is equally as important, and just having a friendly face that comes to see you once a day can make a real difference to your daily schedule.

If you have a long-term health condition or both of you need extra help throughout the day and night, live-in care can provide you with round-the-clock support that’s completely tailored to your needs. So, if you have cerebral palsy and need assistance with everything from getting up and dressed in the morning to leaving the house and meeting with friends and family, or if you live as an elderly couple and both need support with getting up in the night to go to the loo and again with personal care throughout the day – we’ll create a bespoke care plan around you, your needs and your preferences.

The great thing about live-in care is that you can stay living in the home you know and love, just with extra support in the form of a live-in carer. Instead of having the strict mealtimes, menus and timetables that come with some residential homes, you can choose when, where and how your care is delivered, giving you back the control over your life.

We’ll also work with you to find the very best live-in carer for you. So, not only will they have experience in the specific condition or health needs that you have, but we can match them to you in personality type too. So, if you have a penchant for history, we’ll assign you a carer that also enjoys learning about times passed and who would be happy to explore local history with you, such as the Framework Knitters Museum.

If you require extra help around the house once a week or need help getting to the shops, domiciliary care enables you to do everything you need to do to keep you as independent as possible, just with a little extra support along the way.

You may need regular support after an illness or injury, or you may live with multiple sclerosis and require extra help to get in and out of bed every day. Whatever your requirements, our team of compassionate carers will be there to provide assistance and general peace of mind, so that you can live in safety and comfort in the place you know and love best; your home.

Living with dementia can be extremely unsettling and can affect both your physical and mental wellbeing. As dementia care experts, we understand how daunting this can be, but we can also help with providing person-centred care that works for you and your symptoms. So, whether you need support with taking a shower, planning your weekly meals or reassurance when your ability to remember names and faces deteriorates, we’ll create a carefully considered care plan that caters for all of your requirements.

The carers from our Wigston team will also help you or a loved one to develop a daily routine that works for you. If you require reminders to help you to get dressed or take your medication, we’ll put the right support in place. Or if you get confused about the time period you’re in, we’ll live in your reality with you and ensure you feel comfortable and understood.

It can be difficult to admit that you need a bit of extra help when you reach your senior years, particularly if you’ve always led an independent lifestyle. With elderly care from Helping Hands, we’ll make sure that the care you receive is led by you and taken at your pace. That way, you’ll feel enabled rather than having someone take over and do everything for you.

Support may start with accompanying you to the races at Leicester Racecourse once a fortnight, to helping you twice a week with your housework and tending to your plants, and eventually lead up to helping you to prepare meals twice a day and general companionship. Whatever you need help with, we’ll be sure to fit in around you and adhere to your preferences.

If you’re a caregiver for a friend or loved one, it’s really important that you take a break every now and then so that you can recharge your batteries and take some time for yourself. Equally, if you receive care from a relative, it can become an essential part of your routine to receive care from someone else so that you both get time apart. This is where the team can step in. Before we begin to care for you, we’ll meet with both of you to establish your routines, schedules and preferences, so that you have a seamless transition of respite care delivered to the highest specification.

We can also support you if you want to attend a family function or special event but are unable to travel the distance by yourself or need support for the day whilst you’re there. We can even arrange for a carer to accompany you on holiday to the coast or to a faraway land: the possibilities really are endless.

Our in-house Recruitment Team only select the very best individuals to represent our company and become Helping Hands carers. Whether they have years of care experience with different people and companies or if they have cared for a loved one for several months – the qualities we look for above all others is the ability to be kind, compassionate and to have the desire to care for others. And it’s this that truly sets our carers apart.

To ensure our carers are equipped to support all of our customers, they go through a detailed, award-winning training programme, which covers moving and handling, first aid, medication, dementia and personal care. In addition to this, they also undertake a full background check, including several references and a Disclosure Barring Service (DBS) screening, so that you can be assured that you will receive care from the highest calibre of carers.

Unlike some agencies, we are fully regulated by the Care Quality Commission (CQC). This independent regulator ensures that we are safe, effective and responsive to both our customers and staff, and that we ultimately do what we say we are going to do.