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Our offices are currently closed, please request a callback and we will get back to you. Opening hours: Mon – Fri: 8am – 7pm, Sat – Sun: 9am – 5:30pm.

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Industry leading carer training

Home care in Wirral

4.5 Star Rating
Rated Excellent on
Trustpilot

Lines open at 8:00 AM today

New customer
Request a callback

Lines open at 8:30 AM today

Existing customer
0151 318 9938

Lines open at 8:00 AM today

New customer
Request a callback

Lines open at 8:30 AM today

Existing customer
0151 318 9938

Visiting care and home care in Wirral

Situated between Liverpool and North Wales, the Metropolitan Borough of Wirral is home to a number of fantastic walks and outdoor activities. However, being able to take advantage of these activities can be difficult if you are in need of some extra support; that’s why we have a dedicated team of Helping Hands carers in the area to help you to live independently - both at home and out in your local community.

With a Helping Hands carer, you or your loved one can receive an exceptional standard of care tailored especially to their requirements. All care packages are flexible and can change in line with your needs at any time, from weekly visits to full-time live-in care.

Furthermore, our Wirral branch is recognised as a Disability Confident Committed Employer to ensure our recruitment process is inclusive and accessible. It is essential to increase awareness, which is why we employ individuals without discrimination.

Quality care at home

From short term support to longer term visits and live-in care, our Wirral team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services
Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

live in care
  • Round the clock 24/7 care
  • Handpicked carers selected for their patience, kindness and empathy​
  • Peace of mind for families
Learn about live-in care
Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

visiting care
  • Flexible care to suit your needs and routines
  • Support with managing conditions or medications
  • Companionship as well as care
Learn about visiting care
Meet the Wirral care team
Sarah Pearson
Sarah Pearson

Branch Care Manager

I have worked in the care sector since 2015, starting as a support worker, where I found joy in making a positive difference in people's...

Sue Edge
Sue Edge

Area Care Manager

I support the Wirral, Chester, Liverpool, Warrington, Nantwich, Macclesfield and Wilmslow branches. I have an extensive background in care and started my career as a...

Adam Wilkins
Adam Wilkins

Divisional Director

Hi, I'm Adam and as Regional Care Director, I'm responsible for making sure that all the customers we help are looked after brilliantly. In order...

Our Reviews
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Fully regulated by the CQC

Our Wirral branch is fully regulated and accredited by the CQC

Find out more
Home care in Wirral - to suit you

Here at Helping Hands, we have paved the way in providing the very best home care services for over 30 years – and we are proud to be able to continue to do so today. Your independence is at the heart of what we do, that’s why we tailor our visiting home care packages to suit your needs and routines, enabling you to continue with your day-to-day routine in the comfort of your own surroundings.

With thorough in-house training for each of our carers, we’re fully equipped to support you with a variety of conditions ranging from cerebral palsy, mental health and dementia and many more. Whether you have a full time job and need mobility support getting to and from work, or you’re living with a progressive condition and finding it hard to keep on top of your housework – we’re here to help.

Live-in care Wirral - tailored to your needs

When the need for more intensive support arises, the idea of moving into residential care can create a number of uncertainties and anxieties that could be immediately alleviated by live-in care in Wirral. With a carer living with you in your home, we’ll be there to provide round-the-clock support without the need for sticking to set mealtimes, menus, visits or activities.

We’ll get to know you and your preferences, including finding the perfect live-in carer that shares many of your personality traits, hobbies and interests. So if you used to be a farmer, we’ll find someone who has previously worked with animals too.

Better Than a Care Agency Wirral

Helping Hands are a care agency provider which means you can confidently expect certain standards from us when it comes to your home care. Being a private care provider means we employ our carers directly and take full responsibility for their income and their wellbeing. Often, care agencies will ask you – the customer – to handle payments to your carer and will land you with all sorts of hidden fees and unwanted paperwork. At Helping Hands, we’re all about making your care journey as stress-free as possible, so by making our carers’ wellbeing a priority we allow them to focus their time and energy on providing you with the very best care possible. All of our carers are fully trained to provide you with flexible, bespoke home care that meets whatever needs you might have, and from meal choices to bedtimes, your care plan will always be personalised to your preferences.

Award-winning training for our Wirral home carers

Built on a foundation of family values, we know exactly what is needed to train home carers to an exceptional standard. All of our carers complete a comprehensive training course in our bespoke training facility in Warwickshire, where we deliver induction and refresher training covering manual handling, first aid, safeguarding and medication administration.

Following a fine-tuned recruitment process, each of our carers receive full background checks, including Disclosure Barring Service (DBS) screenings. All of our carers are employed directly by us – so you don’t need to worry about any additional paperwork.

Thanks to the commitment and compassion of our amazing carers, support staff and managers, we are proud to be the first and only home care provider to be recognised as a Centre of Excellence by Skills for Care. We are also fully licensed by the Care Quality Commission (CQC), so we always adhere to strict guidelines and regulations to ensure that we meet the highest standards in the industry.

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Branch information
Address

Helping Hands Wirral, 9 Dee Lane, West Kirby, Wirral, CH48 0QA

Show in maps Wirral Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed