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Home care in Woodside

4.5 Star Rating
Rated Excellent on
Trustpilot

Lines open until 5:30 PM

Existing customer
020 3375 3353

Lines open until 5:30 PM

Existing customer
020 3375 3353

Visiting care and home care in Woodside

Despite originally being an agricultural area, the clay-rich soil made growing things in Woodside very difficult. However, it did enable a successful brick-making industry to become established by the mid-nineteenth century. With very much a ‘villagey’ feel to this day, Woodside is an attractive part of Croydon that Helping Hands wants to get to know better.

With an established history of our own, Helping Hands have been delivering the highest quality home care since 1989 - unrivalled visiting and live-in care for our customers' every need, that's fully regulated by the Care Quality Commission and the Care Inspectorate Wales. That's why, for care at home in Woodside and the entire Croydon area, you’ll be in the very best hands with Helping Hands.

A smiling elderly woman opens her front door to a carer who stands outside, holding a shopping bag filled with food and flowers. The scene is bright and welcoming, with greenery visible in the foreground.
Quality care at home

From short term support to longer term visits and live-in care, our Woodside team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services
Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
  • Round the clock 24/7 care
  • Handpicked carers selected for their patience, kindness and empathy​
  • Peace of mind for families
Learn about live-in care
Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
  • Flexible care to suit your needs and routines
  • Support with managing conditions or medications
  • Companionship as well as care
Learn about visiting care
Meet the Woodside care team
Christina Bentley
Christina Bentley

Branch Care Manager

As Branch Manager for Croydon, my goal is to ensure every customer's independence is supported in their own home. My dedicated team provides person-centred care...

Matt Bristow
Matt Bristow

Divisional Director

As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...

Our Reviews
CQC Logo
Fully regulated by the CQC

Our Woodside branch is fully regulated and accredited by the CQC

Find out more
A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.
High quality home care in Woodside

Our home care has been developed over many decades and thousands of customers, so you know if you join us now, you’ll be getting the benefit of all that experience. Unrivalled in the UK for trustworthiness and quality, by having intermittent care when you need it most, you’ll find your life progressing smoothly and at the pace you want it to. If you’ve been struggling with daily tasks and maintaining your independence, having some help at home will make all the difference.

Two women stand by an open car boot. One woman, smiling, lifts reusable shopping bags filled with groceries whilst the other woman watches. They appear to be unloading after shopping.
H2: 24/7 live in care support

Live-in care is the most comprehensive care package you could opt for, as your carer resides in your home with you around the clock. This is a great option for someone who has lost a partner and is missing the interaction that living with someone can bring, but equally doesn’t want to move out of the home they love. If you’re living with an existing condition it can also really help you to remain more independent, as your carer will undertake daily tasks that you may be struggling with.

A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.
Why Helping Hands is better than a care agency in Woodside

We’ve never been a care agency at Helping Hands – we’ve always been a private home care company that specialises in providing the highest quality care in our customers’ own homes. We don’t do half-measures or franchises either – providing a comprehensive service designed to every customer’s individual needs, all delivered from 155 wholly-owned branches across England and Wales. We feel this is important because we employ all of our carers directly, and we offer an unrivalled consistency of care in the industry.

A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.
Qualified carers providing a variety of care services in Woodside

Our carers are the jewel in our crown – they really do make all of the difference to our customers’ lives. We love seeing just how they do that and celebrate them when they have achieved greatness or received beautiful reviews. We like to reward them with opportunities to develop too, and offer qualifications and courses that are relevant to their role. This builds their confidence and helps them to feel valued, and ensures that whatever they learn can be applied to their role immediately, benefitting our customers too.

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FAQs

Home care can be a valuable choice for individuals who need extra support but wish to remain living at home. This may include help with personal care, mobility, medication or everyday household tasks. For many people, staying in familiar surroundings provides comfort, confidence and a sense of control.

We understand how important independence can be. Home care in Croydon offers tailored support that fits around your lifestyle, enabling you to continue living life your way. With one-to-one care delivered by dedicated carers, you receive focused attention without the upheaval of moving into residential care. The Croydon team are committed to delivering compassionate care that supports both practical needs and emotional wellbeing.

The cost of home care in Croydon depends on the level of support required. Care packages are flexible and can range from occasional visits through to full-time live-in care. Pricing reflects the amount of care provided, ensuring a personalised approach that meets your needs.

A free care assessment will help determine the most suitable level of support. The team will explain all costs clearly and answer any questions you may have. Helping Hands believe in being open and honest about pricing, allowing you to plan with confidence.

Yes. Home care is designed to adapt alongside you. If your needs increase, decrease or change direction, your care plan can be updated accordingly. This might include adjusting visit times, increasing support or transitioning to a different type of care.

The Croydon team will remain in regular contact and review your care to ensure it continues to meet your needs. Flexibility and responsiveness are at the heart of the service.

If care is required urgently, we’ll aim to start within 72 hours of your first call. The process begins with a free care assessment conducted in your home by a local care manager.

This visit provides an opportunity to discuss your needs, preferences and expectations. Once the assessment is complete, a start date will be agreed based on availability.

Starting home care is straightforward. Contact the customer support team to arrange your free care assessment. During the assessment, your care manager will work with you to create a personalised care plan.

Once you’re happy with the plan, carers will be carefully matched to suit your needs. Support will then begin in the comfort of your own home, helping you feel safe, supported and independent.

All Helping Hands carers are directly employed, trained and vetted. They are insured and bonded, providing reassurance for customers and families alike. The team are dedicated to maintaining high standards of care and professionalism.

If your usual carer cannot attend, a replacement will always be provided. The team will aim to keep visits as close as possible to the original time, ensuring continuity and reliability of care.

Branch information
Address

Helping Hands Croydon, Southbridge House, Southbridge Place, Croydon, CR0 4HA

Show in maps Woodside Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed