Visiting and live-in care in Halesowen
Bordering the famous Black Country, the town of Halesowen is surrounded by the lasting heritage of the local coal industry, as well as the beautiful countryside of Kinver Edge and 18th century estate The Leasowes also being close by. With its very own cricket club and historic abbey, this small Midlands town is also home to a team of responsive and passionate Helping Hands carers.
Rebecca and her team offer professional and person-centred care services across Blackheath, Cradley Heath, Halesowen, Quinton, Romsley and the surrounding areas.
Meet Rebecca, our Branch Manager
“Hi, I’m Rebecca, but you can call me Beckie. I’ve lived in Stourbridge all of my life so I know the surrounding areas really well. As the manager for the Halesowen branch, my role is to make sure we provide the right care for our customers, whether they just need a short visit each day or several hours.
“I started out as a carer, supporting people with various requirements and ensuring that they had everything they needed. This experience has taught me a lot about care and what is involved in promoting independence. I’m always keen to encourage my carers and help them to learn from the experiences that I had.”
Visiting home care in Halesowen
Our very first customers were cared for in Warwickshire, not far from Halesowen, in 1989 where Helping Hands was founded by Mary Lee. The same family values that underpinned our service over 30 years ago still feature heavily in our visiting home care offer and are values that Rebecca and her team still uphold today.
Whether you need support once a week or several calls throughout the day, we’ll assist you with personal care, preparing meals or even gentle prompts to remind you to take your medication. Care plans are designed to fit around you and cater for all of your needs, no matter how intensely or regularly you need support.
So, whether you are receiving cancer treatment and need an extra pair of hands to help you around the house because you are mentally and physically drained, or if you have Parkinson’s and struggle with your hand and eye coordination that makes it difficult to get dressed, we’ll be there to support you whenever you need us.
[Our carers] are so capable and professional. They bring empathy and compassion from their own life experiences and have treated Mum with respect, fiercely guarding her dignity.
Helen from Halesowen
Round-the-clock assistance with live-in care
With live-in care, you are able to receive the very best one-to-one support without having to leave the comforts of your own home and move into residential care, which is often not a desirable option. We’ll ensure that your daily routines, requirements and care needs are all worked into your package of care and work with you to find the most suitable arrangement for you.
Supported by our experienced team of clinical nurses, we can also care for individuals with more complex health difficulties such as tracheostomies, PEG feeding, nasogastric feeding tube, catheters, stomas or ventilators. We believe that home care should be available to anyone who wishes to remain where they feel most comfortable and safe, which is why so many people choose live-in care.
As well as making sure all of your care needs are catered for, we’ll also work with you to find a suitable carer for you in both experience and personality. We know how important it is that you and your live-in carer get along with one another and have similar interests, as care isn’t just about physical wellbeing – it’s also about emotionally and spiritual wellbeing too.
Flexible options with domiciliary care
Whether you’re living in the later stages of your life and need help with keeping on top of the housework or if you’re a young adult that struggles to mobilise safely out of the house and maintain contact with your friends, domiciliary care can help you to keep on top of your care needs and allow you to live the life you want to lead.
Designed around you, we’ll help you to preserve your existing routines and perhaps even make some new ones. So, if you love taking in the sights and sounds of the countryside at Kinver Edge, enjoy soaking up history at the local Black Country Living Museum or want to keep regular lunch dates with your friends, we’ll accompany you to your chosen activity and make sure you have the best day.
Support for living with dementia
There are lots of anxieties and worries that come with a dementia diagnosis, not just for the individual, but for their family too. Dementia care from the Halesowen team is designed to help all of you to understand your particular condition – whether that’s Pick’s disease, vascular dementia or Alzheimer’s.
Although it can be difficult to adjust to some of your symptoms, you can rest assured that your carer will be able to help you make small tweaks to your routines to make your life that little bit easier. All of our carers are thoroughly trained in dementia care and will help you to ‘live well’ with dementia, instead of ‘suffer from’.
Elderly care for extra assistance
For some, part of getting older may mean difficulties with mobility and more health conditions, even if they have led a relatively healthy life. With elderly care, we’ll help you to age gracefully and retain your independence regardless of your health needs.
Not only will we pop in and help with the housework, watering the plants or helping you to prepare meals, we’ll be there as a companion, someone that you can rely on and look forward to seeing. This can be especially beneficial if you live by yourself or have recently lost a loved one. No one should have to feel lonely in their own home, and Rebecca’s team will certainly not let that happen.
Respite care that allows you to take a real break
Holidays are a great way to spend quality time with a loved one or your family whilst soaking up the sun and enjoying a change of scenery. Whether you have complex or light care needs, respite care could be the chance for you to all enjoy a break together without having to rely upon a family member to take care of you. A carer will travel with you and make sure you are looked after, whilst enabling you to enjoy the waves lapping at your feet or exploring the local shops.
Sometimes, care needs can arise without prior warning with little or no time to prepare. Well worry not, because with respite care, we can arrange for a carer to be with you in as little as 24 hours to support you after an accident, injury or if your regular caregiver has had to attend an emergency.
Fully-trained carers in Halesowen
We employ a variety of different people to become carers – some with extensive care experience, and others without any at all. But what they all have in common is an instinctive desire to support others in an understanding and kind manner, without judgement or prejudice. As well as looking for these qualities, we also carry out strict background checks including character references and Disclosure Barring Service (DBS) screenings.
Once our carers have been selected, they all receive award-winning training either in the Halesowen branch or at our bespoke centre in Warwickshire (live-in carers only). They undertake modules that cover manual handling, personal care, medication, dementia, first aid and safeguarding, which is delivered by our expert in-house teachers.
What’s more, all of our services are closely monitored by the Care Quality Commission (CQC), who ensure that we provide effective, responsive and safe provisions of care to our customers and that we’re delivering exactly what we say we will.
I would recommend Helping Hands to anyone who would like to make a difference in people’s lives and get thorough training and support.
Lynne, a live-in carer
Areas across Halesowen that we cover:
Find out more about care in Halesowen
If you’d like to discuss your home care options, you can call our team of advisors on 01384 500 478. They’re available to take your call seven days a week.
Alternatively, you can pop into our branch on High Street in Stourbridge, where Rebecca and the team will be happy to talk through the different ways that we can support you. If getting to us is a bit difficult, we can even come to you – whether that’s at a local café or in your kitchen.