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Your nearest branch: Fakenham
Speak to our team today

Lines open until 5:30 PM

Existing customer
01328 800356
Your nearest branch: Fakenham
Speak to our team today

Lines open until 5:30 PM

Existing customer
01328 800356

Visiting care and home care in Norfolk

We’re delighted to be able to offer our transformative, person-centred home care services to people across Norfolk. At Helping Hands, we specialise in home care services including visiting care, live-in care, respite care, palliative care and condition-led care. Whether you’re organising care for yourself or on behalf of a loved one, we’ll make sure you receive the type and level of support you need.

Plus, every step of your care provision will be independently regulated by the Care Quality Commission and Care Inspectorate Wales, so you can have full peace of mind about our incredibly high standards day in, day out.

GET THE INFORMATION YOU NEED
Branch information

View your local branches details including location, opening times and services offered.

Understanding care costs

Get a clear overview of costs and what affects pricing, so you can plan with confidence.

Not sure what type of care you need? Request a brochure and read about our services in your own time.

Quality care supporting families in Norfolk

Our carers provide a wide range of support across Norfolk, from short-term help to ongoing visiting care and live-in care.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Why families choose us

  • National care provider with 155+ branches
  • CQC regulated services
  • Thousands of 5-star reviews from families
  • Carefully selected carers with compassion and empathy
  • Flexible support tailored to individual needs
  • Home care services available in Norfolk
    Live-in care

    Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

    Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
    • Round the clock 24/7 care
    • Handpicked carers selected for their patience, kindness and empathy​
    • Peace of mind for families
    Learn about live-in care
    Hourly visiting care

    Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

    A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
    • Flexible care to suit your needs and routines
    • Support with managing conditions or medications
    • Companionship as well as care
    Learn about visiting care
    GET THE INFORMATION YOU NEED
    Branch information

    View your local branches details including location, opening times and services offered.

    Understanding care costs

    Get a clear overview of costs and what affects pricing, so you can plan with confidence.

    Not sure what type of care you need? Request a brochure and read about our services in your own time.

    Supporting people living in Norfolk

    While we do not have a physical branch in Norfolk, care in the area is coordinated by our Fakenham branch, working with carers who support people across the local community.

    Christien Ingrosso
    Christien Ingrosso

    Head of Operations

    Hi, I am Christien Ingrosso and I'm the Area Care Manager for the South East region. As an area care manager, it is my role...

    More about Christien Ingrosso
    Matt Bristow
    Matt Bristow

    Divisional Director

    As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...

    More about Matt Bristow
    What families say about our care
    CQC Logo
    Fully regulated care supporting Norfolk

    Care services supporting families in Norfolk are delivered by our Fakenham branch, which is fully regulated by the CQC.

    Find out more
    A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.
    High quality home care in Norfolk

    Home care from our Norfolk care team is suitable for any older person who would benefit from having a bit of extra support to manage from day to day. It might be that you’ve been diagnosed with a medical condition, are experiencing age-related frailties, or simply don’t have the time and energy that you used to. You don’t even need to have a particular reason for wanting care – many of our customers simply enjoy the companionship offered by our warm and friendly carers. Our team in Norfolk are all expertly trained to provide a wide range of services to you in your home, and can also accompany you out and about should you require a travelling companion.

    Two women stand by an open car boot. One woman, smiling, lifts reusable shopping bags filled with groceries whilst the other woman watches. They appear to be unloading after shopping.
    24/7 live in care support

    One of the areas of care in which we specialise is live-in care in Norfolk, which provides you with one of our wonderful carers in your home full time. Your live-in carer will have their own room in your house, so that they can be there around the clock and provide you with proactive, specialist care. Whether you need help for a specific medical condition, mobility assistance, support with medication, discreet personal care or just about anything else, a live-in carer allows you to continue living life on your own terms as much as possible.

    A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.
    Why Helping Hands is better than a care agency in Norfolk

    We’re a private care provider rather than a care agency, and that will always be the case. This means that we can offer you a number of guarantees that many agencies can’t. For instance, we employ all of our carers directly, and will never hire anyone from outside Helping Hands. This means you can be confident that your carer has been subjected to our rigorous background checks, has passed our thorough assessment process, and has received our industry-renowned training. You also won’t have to worry about paying your carer, as we handle this aspect of your care on your behalf, and you won’t be burdened with mountains of time-consuming paperwork.

    A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.
    Qualified carers providing a variety of care services in Norfolk

    We firmly believe that Helping Hands carers are the very best in the UK, because we’re extremely selective when it comes to hiring people to our care teams. Our Norfolk care branch comprises a team of exceptional carers who constantly go above and beyond to ensure every customer receives the level of support that they deserve. All of our carers have been specifically recruited for their kind, empathetic personalities and their dedicated approach to their roles, and have been subjected to numerous background checks before joining so that we know they’ll be a perfect fit for us and for you. We provide every new carer with our comprehensive carer training, which we’ve been delivering in-house for over 30 years, and they’ll continue to participate in regular refresher courses.

    Supporting communities across Norfolk

    Our carers provide home care in Norfolk and nearby areas including these locations.

    • Dereham
    • Holt
    • Wells-next-the-Sea
    • KingÕs Lynn
    • North Walsham
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    Speak to our care team

    If you're exploring care options in oxford, our team can help you understand the support available and answer any questions you may have. Call our care team today.

    01328 594463
    Branch information
    Address

    Helping Hands Fakenham, Unit 12, Millers Walk, Norfolk, NR21 9AP

    Show in maps Norfolk Branch
    Opening times
    Monday 8:00 AM - 7:00 PM
    Tuesday 8:00 AM - 7:00 PM
    Wednesday 8:00 AM - 7:00 PM
    Thursday 8:00 AM - 7:00 PM
    Friday 8:00 AM - 7:00 PM
    Saturday 9:00 AM - 5:30 PM
    Sunday 9:00 AM - 5:30 PM
    Monday 8:30 AM - 5:30 PM
    Tuesday 8:30 AM - 5:30 PM
    Wednesday 8:30 AM - 5:30 PM
    Thursday 8:30 AM - 5:30 PM
    Friday 8:30 AM - 5:30 PM
    Saturday Closed
    Sunday Closed