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Your nearest branch: Cramlington
Speak to our team today

Lines open at 8:30 AM on Thursday

Existing customer
0191 500 8915
Your nearest branch: Cramlington
Speak to our team today

Lines open at 8:30 AM on Thursday

Existing customer
0191 500 8915

Visiting care and home care in Alnwick

Situated on the south bank of the River Aln, the historic town of Alnwick dates to about AD 600 and is home to the prestigious Alnwick Castle. The town is also famous for its popular second-hand bookshop, Barter Books, where in 2000 the now famous “Keep Calm and Carry On” World War II poster was discovered in a box of old books.

You can be sure that our staff will always provide the greatest calibre of care because all of our home care services are independently regulated and supervised by the Care Quality Commission and Care Inspectorate Wales.

At Helping Hands Alnwick, we’re passionate about supporting people to carry on living in their own homes, because we believe that home is the best place to receive care.

A smiling elderly woman opens her front door to a carer who stands outside, holding a shopping bag filled with food and flowers. The scene is bright and welcoming, with greenery visible in the foreground.
Quality care supporting families in Alnwick

Our carers provide a wide range of support across Alnwick, from short-term help to ongoing visiting care and live-in care.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Why families choose us

  • National care provider with 155+ branches
  • CQC regulated services
  • Thousands of 5-star reviews from families
  • Carefully selected carers with compassion and empathy
  • Flexible support tailored to individual needs
  • Home care services available in Alnwick
    Live-in care

    Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

    Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
    • Round the clock 24/7 care
    • Handpicked carers selected for their patience, kindness and empathy​
    • Peace of mind for families
    Learn about live-in care
    Hourly visiting care

    Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

    A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
    • Flexible care to suit your needs and routines
    • Support with managing conditions or medications
    • Companionship as well as care
    Learn about visiting care
    Supporting people living in Alnwick

    While we do not have a physical branch in Alnwick, care in the area is coordinated by our Cramlington branch, working with carers who support people across the local community.

    Amanda Birdsall
    Amanda Birdsall

    Branch Care Manager

    I am a passionate and experienced Registered Care Manager for the Cramlington branch, with over 15 years’ experience in the care sector. I am deeply...

    More about Amanda Birdsall
    Matt Bristow
    Matt Bristow

    Divisional Director

    As the Divisional Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring the...

    More about Matt Bristow
    Sarah Bankhead
    Sarah Bankhead

    Area Care Manager

    I've worked in healthcare for 16 years, starting as a domiciliary carer in Durham and gaining expertise in clinical and end-of-life care. Joining Helping Hands...

    More about Sarah Bankhead
    What families say about our care
    CQC Logo
    Fully regulated care supporting Alnwick

    Care services supporting families in Alnwick are delivered by our Cramlington branch, which is fully regulated by the CQC.

    Find out more
    A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.
    High quality home care in Alnwick

    We know that when it comes to arranging and receiving care, you’ll naturally have lots of questions and uncertainties. Inviting a stranger into your home to look after you is a major step to take, and we want to provide you with all the peace of mind you need about this decision. That’s why we ensure every Helping Hands carer is expertly trained, fully vetted, and is passionate about providing exceptional care.

    Two women stand by an open car boot. One woman, smiling, lifts reusable shopping bags filled with groceries whilst the other woman watches. They appear to be unloading after shopping.
    24/7 live in care support

    One of the areas of care in which we specialise is live-in care, where a carer will come and live in your home with you and provide 24-hour care support. Live-in care is an ideal option for those who need constant, round-the-clock care but don’t wish to move into a residential home. We’ll match you with a carer who shares your personality, hobbies and general outlook on life, so that you haven’t just got a carer but also a valued companion.

    A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.
    Why Helping Hands is better than a care agency in Alnwick

    We’re a private care provider rather than a care agency, which means we offer certain guarantees which many agencies don’t. For example, we employ every single one of our carers directly, and provide them with a salary, a pension, employee benefits and job security.

    This means that you won’t need to worry about handling payments for your carer, and can be confident that you and you alone are their primary concern. We also offer a continuous service, so if your regular carer is taken ill at short notice, we’ll always have someone cover for them – ensuring you’re not left feeling isolated or unsupported.

    A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.
    Qualified carers providing a variety of care services in Alnwick

    We’re extremely proud of our wonderful carers, who truly are exceptional at what they do. We’re very particular about who we hire to our Alnwick care team – we only recruit people who possess kind, compassionate personalities and who share our family values.

    Every new carer is enrolled on our industry-leading carer training programme, where they receive training in a wide range of areas such as dementia care, moving and handling, mobility support, and so much more. We also ensure all of our carers have undergone numerous background checks.

    Supporting communities across Alnwick

    Our carers provide home care in Alnwick and nearby areas including these locations.

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    Speak to our care team

    If you're exploring care options in oxford, our team can help you understand the support available and answer any questions you may have. Call our care team today.

    0191 574 0287
    Branch information
    Address

    Helping Hands Cramlington, The Master Suite, 224 - 228 Park View, Alnwick, NE26 3QR

    Show in maps Alnwick Branch
    Opening times
    Monday 8:00 AM - 7:00 PM
    Tuesday 8:00 AM - 7:00 PM
    Wednesday 8:00 AM - 7:00 PM
    Thursday 8:00 AM - 7:00 PM
    Friday 8:00 AM - 7:00 PM
    Saturday 9:00 AM - 5:30 PM
    Sunday 9:00 AM - 5:30 PM
    Monday 8:30 AM - 5:30 PM
    Tuesday 8:30 AM - 5:30 PM
    Wednesday 8:30 AM - 5:30 PM
    Thursday 8:30 AM - 5:30 PM
    Friday 8:30 AM - 5:30 PM
    Saturday Closed
    Sunday Closed