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Home care in Alnwick

4.5 Star Rating
Rated Excellent on
Trustpilot

Lines open at 8:00 AM on Monday

New customer
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Existing customer
0793 429 7613

Lines open at 8:00 AM on Monday

New customer
Request a callback Request a callback

Lines are currently closed

Existing customer
0793 429 7613

Visiting care and home care in Alnwick

Situated on the south bank of the River Aln, the historic town of Alnwick dates to about AD 600 and is home to the prestigious Alnwick Castle. The town is also famous for its popular second-hand bookshop, Barter Books, where in 2000 the now famous “Keep Calm and Carry On” World War II poster was discovered in a box of old books.

You can be sure that our staff will always provide the greatest calibre of care because all of our home care services are independently regulated and supervised by the Care Quality Commission and Care Inspectorate Wales.

At Helping Hands Alnwick, we’re passionate about supporting people to carry on living in their own homes, because we believe that home is the best place to receive care.

Quality care at home

From short term support to longer term visits and live-in care, our Alnwick team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services
Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

live in care
  • Round the clock 24/7 care
  • Handpicked carers selected for their patience, kindness and empathy​
  • Peace of mind for families
Learn about live-in care
Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

visiting care
  • Flexible care to suit your needs and routines
  • Support with managing conditions or medications
  • Companionship as well as care
Learn about visiting care
Meet the Alnwick care team
Nicola Thompson
Nicola Thompson

Branch Care Manager

I've worked in care for around 13 years, starting as a carer in the community. After 4 years, I transitioned to the office side, becoming...

Michelle Dutton
Michelle Dutton

Area Care Manager

I am currently the area care manager for North 1 region and I lead and inspire a fantastic team of branch managers who all share...

Matt Bristow
Matt Bristow

Divisional Director

As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...

Our Reviews
CQC Logo
Fully regulated by the CQC

Our Alnwick branch is fully regulated and accredited by the CQC

Find out more
High quality home care in Alnwick

We know that when it comes to arranging and receiving care, you’ll naturally have lots of questions and uncertainties. Inviting a stranger into your home to look after you is a major step to take, and we want to provide you with all the peace of mind you need about this decision. That’s why we ensure every Helping Hands carer is expertly trained, fully vetted, and is passionate about providing exceptional care.

24/7 live in care support

One of the areas of care in which we specialise is live-in care, where a carer will come and live in your home with you and provide 24-hour care support. Live-in care is an ideal option for those who need constant, round-the-clock care but don’t wish to move into a residential home. We’ll match you with a carer who shares your personality, hobbies and general outlook on life, so that you haven’t just got a carer but also a valued companion.

Why Helping Hands is better than a care agency in Alnwick

We’re a private care provider rather than a care agency, which means we offer certain guarantees which many agencies don’t. For example, we employ every single one of our carers directly, and provide them with a salary, a pension, employee benefits and job security.

This means that you won’t need to worry about handling payments for your carer, and can be confident that you and you alone are their primary concern. We also offer a continuous service, so if your regular carer is taken ill at short notice, we’ll always have someone cover for them – ensuring you’re not left feeling isolated or unsupported.

Qualified carers providing a variety of care services in Alnwick

We’re extremely proud of our wonderful carers, who truly are exceptional at what they do. We’re very particular about who we hire to our Alnwick care team – we only recruit people who possess kind, compassionate personalities and who share our family values.

Every new carer is enrolled on our industry-leading carer training programme, where they receive training in a wide range of areas such as dementia care, moving and handling, mobility support, and so much more. We also ensure all of our carers have undergone numerous background checks.

Other areas we cover
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Branch information
Address

Helping Hands Cramlington, The Master Suite, 224 - 228 Park View, Whitley Bay, NE26 3QR

Show in maps Alnwick Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed