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Home care in Ashbourne

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01332 417138

Lines open until 5:30 PM

New customer

Lines are currently closed

Existing customer

01332 417138

Visiting care and home care in Ashbourne

At Helping Hands, we work hard daily to provide high-quality care nationwide, including exceptional home care in Ashbourne. We have helped thousands of customers live the way they want with the help of our compassionate carers.

Whether you are living with a complex condition like dementia, need extra support at home or would like a bit of companionship, home care may be the solution you have been looking for.

For added reassurance, our care services are monitored and regulated by the Care Quality Commission and Care Inspectorate Wales. So, you can be confident knowing you will receive the very best care you deserve.

Quality care at home

From short term support to longer term visits and live-in care, our Ashbourne team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services

Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.

Round the clock 24/7 care
Handpicked carers selected for their patience, kindness and empathy
Peace of mind for families

Learn about live-in care

Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.

Flexible care to suit your needs and routines
Support with managing conditions or medications
Companionship as well as care

Learn about visiting care

Meet the Ashbourne care team

Carey-Anne Bebbington

Branch Care Manager

Matt Bristow

Divisional Director

Trish Ricketts

Area Care Manager

Our Reviews

Fully regulated by the CQC

Our Ashbourne branch is fully regulated and accredited by the CQC

Find out more

High quality home care in Ashbourne

When you choose home care, we can help you with whatever you require. Our carers can support you with changing the bedding, stacking the dishwasher, folding the laundry, walking the dog, getting dressed in the morning, preparing meals and much more. You can really count on us.

If you need support a few times a week or 24 hours a day, we will ensure we find the right package for you. We provide care on a visiting and live-in care basis. With visiting care, one of our carers will visit you at home for a few hours and attend to your needs. Whereas with live-in care, a carer will stay with you throughout the night and day and be on hand whenever you need them.

At Helping Hands, we believe in person-centred care, which means we focus on you and your needs. So, whether you wish to have breakfast at 8am sharp, go for a walk in the afternoon or be in bed by 9pm, we will support you in any way you need. After all, you will be the one in control.

Live in Care - providing you with full support

For those that require more intensive support at home, live-in care in Ashbourne the ideal solution for you to remain in the comfort of your own home with no compromise to your safety or independence.

Live-in care gives you the flexibility that you need to remain in control of your care with no compromise to your usual routine. With no visiting restrictions, no set mealtimes or menus and no daily schedules, the team will enable you to continue to live your life entirely on your terms.

Discover more on what is live-in care here.

The difference between Helping Hands and a care agency in Ashbourne

There are quite a few differences between Helping Hands Ashbourne and a care agency, the main one being that our service is regulated by the Care Quality Commission (CQC), which ensures that our care is safe, effective and responsive. This isn’t always the case for other care agency services who may not be regulated by the CQC.

With a fully managed service from Helping Hands, you have complete peace of mind that every part of your support plan and arrangements for care are being looked after by our team – from recruiting carers, training them to a professional standard and ensuring they are looked after, to managing your care by our dedicated local team as well as an all-inclusive price. Conversely, with a senior care agency, you are required to arrange your carers’ employment and seek out a replacement if they are unwell or need to take a break.

Other areas we cover

Nottingham
Ilkeston
Burton upon Trent
Long Eaton
Alfreton

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FAQs

Home care in Derby is a suitable option when daily tasks become challenging but moving away from home is not desired. This may include support with personal care, household tasks or companionship. Derby home care supports independence while providing reassurance for individuals and families.

Home care costs in Derby will vary depending on the level and frequency of care required. Helping Hands Derby offers a free assessment to understand your needs before providing clear pricing. This ensures you only pay for the care you need.

Yes, home care in Derby can be adapted if your needs change. Whether you need additional support following illness or reduced care as confidence grows, your care plan can be updated. The Derby team regularly reviews care arrangements.

Care in Derby can often be arranged within a few days of your initial enquiry. In urgent cases, Helping Hands Derby may be able to start care sooner. Once your assessment is complete, we confirm a suitable start date.

Home care in Derby begins with a free home assessment carried out by our local team. We take time to understand your routines and preferences before creating a personalised care plan. Once agreed, we match you with a suitable carer.

All carers providing home care in Derby are fully insured, bonded and employed by Helping Hands. They receive professional training and ongoing support to ensure safe and reliable care.

If your regular Derby carer is unavailable, Helping Hands will arrange an alternative trained carer. Our Derby team aims to maintain continuity and minimise disruption to your care.

Branch information

Address

Helping Hands Derby, 31 Shardlow Road, Alveston, Derby, DE24 OJG

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Monday	8:00 AM - 7:00 PM
Tuesday	8:00 AM - 7:00 PM
Wednesday	8:00 AM - 7:00 PM
Thursday	8:00 AM - 7:00 PM
Friday	8:00 AM - 7:00 PM
Saturday	9:00 AM - 5:30 PM
Sunday	9:00 AM - 5:30 PM

Monday	8:30 AM - 5:30 PM
Tuesday	8:30 AM - 5:30 PM
Wednesday	8:30 AM - 5:30 PM
Thursday	8:30 AM - 5:30 PM
Friday	8:30 AM - 5:30 PM
Saturday	Closed
Sunday	Closed

Other care covered

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Home care in Ashbourne