Ashford respite support from Helping Hands
When you need short-term care and want to avoid having to go into a residential facility, then respite care could be the option. Our carers come to you, covering your regular carer’s time off, your family taking a holiday, or if you need extra care to recover after an accident, illness or surgery. We can even support you in an emergency situation, perhaps if your carer has been taken ill or you’re unexpectedly discharged from hospital, and our dedicated Ashford team will be able to guide you through the whole process, usually having a carer there within 24 hours.
Not sure what type of care you need? Request a brochure and read about our services in your own time.
Get a clear overview of costs and what affects pricing, so you can plan with confidence.
Discover why thousands of families trust us for personalised home care across England and Wales.
Supporting people living in Ashford
Christien Ingrosso
Area Care Manager
Hi, I am Christien Ingrosso and I'm the Area Care Manager for the South East region. As an area care manager, it is my role...
More about Christien Ingrosso
Paul Sewell
Head of Operations
Paul Sewell is the Head of Operations for East.
Matt Bristow
Divisional Director
As the Divisional Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring the...
More about Matt Bristow
What is respite care?
Respite care is short-term support when your regular carer isn’t available, or if you don’t usually have care but require extra support for a week or two to help you get back on your feet. It’s often presumed that respite care can only be carried out somewhere away from your home but that’s not the case, as with Helping Hands we can provide respite support in your own home, meaning you get to remain comfortably in a place that’s familiar to you, until your regular carer returns or you are fully recovered.

When to choose respite care
When regular carers need a break or following an operation or illness you may require some extra support to get you back to full health, or to enable your hardworking carer to take a proper holiday. It’s vital that carers get to take regular breaks away from their duties, as caring for someone else full-time can be both physically and emotionally exhausting. It’s important therefore that they get some time away and come back relaxed and refreshed and ready to care for you again. It may also be good for you, as you’ll appreciate them all the more when they return.

Respite care services tailored to you
Our respite care services can be delivered on either a visiting or live-in basis, depending on your needs, but regardless of which service you choose, you’ll still always receive exemplary care from compassionate carers who have your wellbeing as their priority at all times. Visiting care means your carers will attend to you as often as you need, at prearranged times of the day and for durations that suit your requirements. Live-in care, as the name suggests, will see a carer reside in your home with you around the clock, giving extra reassurance to both you and your loved ones that you’re never alone at home. Both visiting and live-in care will see your carer helping with a variety of tasks such as medication, meal preparation, mobility support, personal care and housework.

Qualified respite carers in Location
Keeping you comfortably in the home you love is the highest priority for everyone who works for us, and our amazing carers will work tirelessly to respect your routines at every turn. They’ll provide you with expert care at home instead of having to go into a care home, meaning you remain in the place you love and still get expert care. We select our carers carefully to ensure they are naturally compassionate people, and we train them well to ensure they have all the skills they need to care for you. We’re also fully regulated by the Care Quality Commission and Care Inspectorate Wales to give you and your loved ones confidence in our consistently high standards of care.
If you would like to learn more about respite care in the Ashford area, our customer care team are available to chat seven days a week. Alternatively, feel free to contact us via our website and we’ll get back to you at your convenience.
Contact usNot sure what type of care you need? Request a brochure and read about our services in your own time.
Get a clear overview of costs and what affects pricing, so you can plan with confidence.
Discover why thousands of families trust us for personalised home care across England and Wales.
FAQs
Respite care provides short-term support at home, either planned in advance or arranged at short notice, when extra help is needed. It can cover recovery after a hospital stay or illness, or step in temporarily while your usual carer or family member takes a break.
It suits people in Ashford who need temporary support after surgery or illness, families whose regular caregiver needs time to rest, and anyone who wants reassurance that a loved one is safe and supported while they take a short break.
Your carer can help with personal care, meal preparation, medication reminders, light household tasks, mobility support and companionship, all built around your usual routine rather than a fixed schedule.
The cost of respite care depends on the type and level of support needed. Ashford visiting care starts from £32.40 per hour, while respite live-in care starts from £345 per week. We’ll always explain costs clearly before care begins.
Yes. Our Ashford respite care is regulated and inspected by the Care Quality Commission (CQC), and every carer is trained, vetted and DBS-checked before they start.
Respite care can often be arranged quickly, including at short notice. Call our Ashford team to discuss your situation and we’ll talk you through timings.
Branch information
Address
Opening times
| Monday | 8:00 AM - 7:00 PM |
| Tuesday | 8:00 AM - 7:00 PM |
| Wednesday | 8:00 AM - 7:00 PM |
| Thursday | 8:00 AM - 7:00 PM |
| Friday | 8:00 AM - 7:00 PM |
| Saturday | 9:00 AM - 5:30 PM |
| Sunday | 9:00 AM - 5:30 PM |
| Monday | 8:30 AM - 5:30 PM |
| Tuesday | 8:30 AM - 5:30 PM |
| Wednesday | 8:30 AM - 5:30 PM |
| Thursday | 8:30 AM - 5:30 PM |
| Friday | 8:30 AM - 5:30 PM |
| Saturday | Closed |
| Sunday | Closed |