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Locally managed service


Little and often, companionship to nursing. With branches nationwide.


Our carers are amazing; they go above and beyond every single day of the year to ensure that our customers get to live their best life possible as independently as they can in the home they love. We’ve been delivering care at home for over 30 years so we truly are expert at what we do and because we’re fully regulated by the CQC and CIW you can be confident in us to care for you or your loved ones. Talk to us today about care at home.

We can support you in and around Banstead, East Ewell, Nork, Epsom, Sutton, South Beddington, Woodcote, Coulsdon, Tadworth and the surrounding areas.

This branch covers where you need care:

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To learn more about how we can help call

01372540175 Branch Opening Hours *If you are an existing customer, please use the branch phone number

Visiting care and live-in care in Banstead

In the Anglo-Saxon charter of AD 967, in the reign of King Edgar, Banstead gets its earliest recorded mention. It also appears in the Domesday Book of 1086 as Benestede.

While we haven’t got a history that could rival Banstead’s, we do have over 30 years of visiting and live-in home care experience to our name, and during that time we have become the unrivalled experts for delivering the highest standards of care to our customers, in the comfort and safety of their own homes.

Meet the team

Alison Jones

Meet Alison Jones, our Area Care Manager, Banstead

As an area care manager, I have operational and financial responsibility for the branches in my region. It is my role to lead and motivate my team and to ensure that the care we provide meets the national standards in terms of quality. On a day-to-day basis, my focus is to drive growth in terms of our carer and customer base. In my spare time, I enjoy travelling - generally anywhere with sun and usually have another trip planned before the last one has even ended! When I am at home, I go for long walks and love stopping off for a pub lunch.
Matt Bristow

Matt Bristow

Regional Care Director, South East

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Sarah Waring

Sarah Waring

Head of Live-in Care, London & Essex

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Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 160 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Find out about the different types of care we provide in your area

Home Care

Other services we provide at this branch

Home care in Banstead

When choosing visiting care from Helping Hands you’ll have a bespoke package of care which will take into account exactly how you like things done on a daily basis. This will ensure that your personalised support plan can detail your routines and preferences and you get to live your life as independently as possible in the home that you love. Whether you’d like support with meal preparation, personal care, medication, housework or anything else, our amazing carers will be able to help.

Banstead live-in care

With live-in care you get the best of both worlds; you get our superb standards of care delivered by dedicated carers but you also get companionship whenever you want it in your own home. If you’re not keen on being on your own or you have more complex care needs, live-in care is a fantastic alternative to residential care, as you get to stay in the home you love with people, pets and possessions that stir your fondest memories.

Better than a care agency in Banstead

When you approach a home care agency for care you may well find they insist on their carers being self-employed, or worse, expect you to handle the complexities of paying them. We employ all of our carers directly to ensure that their focus is on the most important thing of all – your care. This way, our carers know how highly we value them, and they’re motivated to do the best they can to keep their customers cared for and happy in their own homes.

Domiciliary care for you

Our domiciliary care service delivers visiting or live-in care for you, and with our visiting service starting from just 30 minutes per week, we’ll be able to design a bespoke package of care to suit your needs, regardless of your condition. Our compassionate carers deliver outstanding levels of person-centred care every single day across the whole of England and Wales, so why not trust our fully managed care service to safeguard your wellbeing in the home you love?

Experienced dementia care

When you need a dementia carer you should talk to a specialist dementia care company who has been caring for our customers living with dementia for over 30 years. Remaining in your own home can be beneficial to anyone who needs care, but with dementia it can be especially valuable to remain in familiar surroundings, with loved ones and precious memories nearby so that as your condition progresses, anxiety and confusion may be reduced. Our carers will also help you to create, preserve and reflect on your memories so that you get to live your best life possible.

Respite care for short-term support

When an emergency happens, such as your regular carer being taken ill or you’re discharged from hospital sooner than expected, you may require immediate care to support you at home, and that’s where Helping Hands can come in. We’ll be able to have a carer in your home within 24 hours in most circumstances, and even if it’s not an emergency we can still start your care at short notice. If you need temporary respite care, then our personalised one-to-one support is ideal.

Elderly care for extra support

If you’re living with age-related frailties or you’re finding that due to an existing condition certain tasks within the home are becoming more difficult, you may benefit from elderly care. Our compassionate carers can come to your home and support you with every aspect of your daily life so that you don’t have to compromise how you live or contemplate leaving the home you love. Whether it’s housework, personal care, meal preparation or anything else, we can help.

Fully trained carers in Banstead

Our carers go above and beyond every single day of the year to ensure that our customers get to live their best life possible while remaining in the home they love, so if you’re looking for care from exceptionally compassionate carers you’ll be glad you found Helping Hands. We only accept people to be our carers who have a naturally caring and empathetic attitude, and we train them all thoroughly when they join us so that they’re ready to support our customers with anything they need. Because we’re fully regulated by the Care Quality Commission and Care Inspectorate Wales, we’ll also only ever deliver the very highest standards of care to you in the home you love.

Find out more about homecare in Banstead

Find out more about homecare in Banstead. Our friendly customer care specialists are available seven days a week to talk to you, or alternatively, you can contact us via our website, and we’ll be happy to call you back.

Call us on 01372540175 Talk to us on live chat Request a call back

Our credentials

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
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