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Locally managed service


Little and often, companionship to nursing. With branches nationwide.


At Helping Hands, we give our customers the care and support they need to live as independently and comfortably as possible. Founded in 1989, we’ve been providing dedicated, compassionate home care to thousands of people for over 30 years.

We’re fully regulated by the CQC and CIW, so why not get in touch to find out how we can support you in the familiar surroundings of your own home? We can also support you in Bickington, Fremington, Tawstock, Landkey, Ashford and the surrounding areas.

This branch covers where you need care:

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To learn more about how we can help call

01392339439 Branch Opening Hours *If you are an existing customer, please use the branch phone number

Visiting care and live-in care in Barnstaple

Embedded deep into bucolic North Devon, the charming river-port town of Barnstaple holds claim to being the oldest borough in the United Kingdom. The town centre is host to a number of fascinating historic locations, including the site where Barnstaple Castle once stood.

It’s also home to our Barnstaple home care team, who have over 30 years’ experience in providing dedicated, compassionate and flexible home care. With packages starting from as little as 30 minutes a week, we’re sure to be able to support your specific needs and allow you to enjoy independence in your own home.

Meet the team

Sophie Parker

Meet Sophie Parker, our Area Care Manager, Barnstaple

My main roles and responsibilties as Area Care Manager are to oversee and improve the running of the branches within the South West. I am responsible for ensuring that our clients and carers are kept safe, and that the service we are providing is of high quality. I have always had a passion in caring for others. The term 'caring' for me has never been about rushing in and helping someone to get washed and dressed. For me it's about making a positive impact to someone else' s life; helping them achieve what they want, and enabling them to remain independent at home in the place that means the most to them. The care we provide at Helping Hands is of such high quality, and I truly believe that if my parents required care, Helping Hands would be the first I would contact. The carers always go over and above to ensure the clients are happy, and as an area care manager that's certainly one thing I can say I am proud of. It' s clear that all of us at Helping Hands live, sleep and breath the culture and we love what we do.
Adam Wilkins

Adam Wilkins

Regional Care Director, South West

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Holly Doubler

Holly Doubler

Live-in Care Manager for the South West

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Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 160 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Find out about the different types of care we provide in your area

Home Care

Other services we provide at this branch

Visiting care in Barnstaple

Visiting care is a brilliant way to allow you or your loved ones to receive care in the place you love most and are completely familiar with – your home. Our superb home carers can help you with whichever tasks you most need assistance – whether that be household support, personal care, attending appointments, mobility, or more. Our 30-plus years of home care experience have taught us that a person-centred approach is the only way to provide our customers with home care that makes a genuine difference.

Barnstaple live-in care

Our live-in carers are dedicated to providing compassionate, round-the-clock live-in care and companionship in a supportive but unobtrusive manner, meaning you get all the support you need in the comfort of your own home. When one of our carers lives in your home with you, they will be able to assist you around the house in any way you need – including mobility, personal care, housework and attending appointments – allowing you to enjoy a more independent, fulfilling life.

Compassionate domiciliary care

Domiciliary care is care in your home. At Helping Hands, we have over 30 years of experience in providing both visiting and live-in domiciliary care, so we’re experts when it comes to home care. We ensure you or your loved ones receive a bespoke package of support that is designed to suit your specific needs and is carried out to your requirements, and our carers are dedicated to providing compassionate, flexible care that allows you to live a more independent, enjoyable life.

Why we're better than a care agency in Barnstaple

Our sole purpose is to ensure you receive the best care possible in the comfort of your own home, and as a private home care provider we’re much better placed to do that than a home care agency. We’re fully regulated by the CQC and CIW, and we employ our carers directly rather than insisting on self-employment. Additionally, we’ve got 30-plus years of home care experience and expertise to draw upon, which is why you’ll always receive the highest standards of care with us.

Dementia care from expert carers

With over 30 years’ experience in caring for people living with dementia, we fully understand the importance of being at home, maintaining familiarity with surroundings and people, and keeping close to loved ones. Our flexible dementia care packages are personalised to your wishes and requirements, and focuses on allowing you to enjoy the comfort of your own home whilst experiencing as much independence as possible. With our team of compassionate, specialist carers, you’re guaranteed the very best support every step of the way.

Elderly care designed around you

Are you finding day-to-day tasks and routines are becoming more time-consuming and laborious than they used to be? At Helping Hands, we provide elderly care packages that are designed specifically around your particular requirements and specialised for your condition, meaning we can provide as little or as much assistance as you desire. From helping with laundry and meal preparation to assisting with shopping and activities, our superb carers can support you with every aspect of your routine.

Respite care options at home

Our respite care allows you to avoid the stressful situation of suddenly finding yourself without care at short notice. Whether your regular carer is suddenly unavailable or you find yourself in need of a short-term care option, we’re almost always able to provide emergency care cover within 24 hours’ notice, meaning you’re able to continue with your normal daily routine without worrying about no-one being around to support you with housework or personal care.

Fully-trained carers

We have a superb team of fully-trained carers at Helping Hands who are dedicated to providing you with exceptional, empathetic care. All of our carers undergo background checks and DBS screenings, as well as receiving training on our award-winning induction course which covers manual handling, health and safety, safeguarding and equality & diversity. Our careful recruitment process ensures we only employ carers who share our ethos of being person-centred and compassionate. For your peace of mind, we’re fully regulated by the Care Quality Commission and Care Inspectorate Wales.

Find out more about home care in Barnstaple

Find out more about home care in Barnstaple. Our friendly customer care specialists are available seven days a week to help with your queries, or you can contact us via our website.

Call us on 01392339439 Talk to us on live chat Request a call back

Our credentials

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
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