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Little and often, companionship to nursing. With branches nationwide.


Our home care team in Biggleswade provide the local community with person-centred support to enable adults of all ages to continue living independently in the place they are most comfortable. Every Helping Hands branch is monitored and regulated by the Care Quality Commission (CQC), ensuring that your loved one receives the highest possible standard of care.

Louise and her team of dedicated carers offer tailored support for you in the comfort of your own home, covering Biggleswade, Clifton, Dunton, Henlow, Hinxworth, Moggerhanger, Old Warden, Potton, Sandy, Shefford, Upper Caldecote, and the surrounding areas.

This branch covers where you need care:

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To learn more about how we can help call

01462 322 489 Branch Opening Hours *If you are an existing customer, please use the branch phone number

Visiting and live-in care in Biggleswade

Located about 40 miles north of Central London, the historic market town of Biggleswade is home to The Shuttleworth Collection, Jordans Mill and an expert team of Helping Hands carers.

With the aim of retaining your independence at home, you can rest assured that we’ll provide only the very best care delivered with compassion and empathy.

Meet the team

Emily Bricknell

Meet Emily Bricknell, our Branch Care Manager, Biggleswade

My roles and responsibilities are to oversee the day-to-day running of the branch and to ensure we continue to deliver a high level of service to all. I was inspired to join the care industry because I saw how other people were making a difference to other people's lives and I knew that was something I wanted to do. I enjoy making people smile and making people's days that little bit brighter. Helping Hands deliver a high standard of support and all team members consistently show compassion, empathy and kindness whilst helping others. My team are highly motivated and show great understanding for other people's needs. I have always been a kind and compassionate person and truly found my calling when I joined the care industry. At each opportunity, I visit my grandparents in Norfolk and enjoy spending time with them.
Monica Ahir

Monica Ahir

Regional Care Director, Central

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Trish Ricketts

Trish Ricketts

Trish Ricketts, Head of Care

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Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 160 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Find out about the different types of care we provide in your area

Home Care

Other services we provide at this branch

Visiting home care whenever you need us

Whether it’s assistance to complete household duties or support to take medication throughout the day, our team in Biggleswade are here to support you when you need. With anything from a weekly hourly call to regular drop ins, we’ll keep in mind your requirements and ensure your care needs take priority.

Our aim is to retain as much of your independence as possible, whilst providing flexible, person-centred care. It might be that you want someone to help you get some fresh air in your local park that you would have struggled to do by yourself, or you may need mobility support getting to and from work. Whatever your needs, we can cater to them.

We understand how quickly care needs can change, particularly if you’re living with a progressive condition. The great thing about Helping Hands is that we can change to suit you – whether you need more or slightly less care, we’ve got it covered.

Live-in care for your peace of mind

Moving into a residential care home is not always the most desired option for all, but sometimes there is a necessity for more intense support for you or a loved one. Having a live-in carer means that you don’t have the stress and upheaval that can come with moving into a care home, partnered with the fact that you’re not restricted in your meal times, activities and when you go to bed.

A carer constantly living with you means that you can remain in the comforts of your own home, whilst giving you and your loved ones peace of mind that all of your needs are being catered for.

With the support of an expert clinical team, we are also able to support more complex conditions such as stroke after-care, PEG feeding, stoma care and neurological & spinal injuries. So whether you’re looking for a step up from visiting care or need round-the-clock support after a hospital admission, the Biggleswade team are here to help.

Domiciliary care in Biggleswade

Traditionally known as care at home, domiciliary care takes into account your preferences and the frequency in which you want to be cared for.

Whether you need support moving from your bed into your bathroom to get yourself washed and dressed for the day, or you just want someone to accompany you and your canine companion when you take a stroll around the lakes in Lower Caldecote, we’ll be right there by your side.

Specialist dementia care in Biggleswade

Recognised as an industry-leader for specialist dementia care, all of our carers are equipped to support those living with any one of the many variants of dementia, including Alzheimer’s, Lewy body and frontotemporal dementia.

With patience and understanding, we’ll make sure that you or your loved one are supported with their everyday care needs such as maintaining health & wellbeing, personal care and social activities. Although living with dementia can be an unsettling time for all involved, our expert team of carers will make sure you’re comfortable, understood and that you retain as much independence as possible.

Elderly care for you or your loved ones

Getting older is something that we all think about and sometimes even worry about; but with a Helping Hands carer from Biggleswade, we make sure that the only difference with elderly care is that it’s tailored to each individual.

Even if you’re relatively independent and just need an extra hand around the house, or perhaps you live by yourself and would like daily calls to help with your personal care – we’ll create a care package around you.

Respite care Biggleswade

Caring for someone is an incredibly gratifying job, but it’s important to take a break when you need some rest and recuperation. Without disrupting you or your loved ones’ regular routine, we’ll fit in around you and get to know your schedule, ensuring that care is delivered to the same high standard that you would expect from your regular carer.

Respite care can be suitable at any time. Whether you’re looking for someone to support you while your regular caregiver takes a break, you want go to the seaside for the weekend but don’t feel comfortable going alone or you’re due to be discharged from hospital and would like a ‘helping hand’ to get you back on your feet, Sigita and her team are here to provide a personalised respite care package to give you the support you need, for as long as you need.

With care being able to commence in as little as 24 hours from your first enquiry, we can arrange respite care with very little notice.

Our industry-renowned carers

We’re extremely proud of each and every one of our carers. Being a kind and considerate person who is willing to put the needs of someone else first is not a job that just anyone can do; it takes a special sort of person to be a Helping Hands carer which isn’t something that can be taught.

With only 2% of our applicants getting through our stringent procedures and background checks, we really do only employ the best of the best. Fully-checked via the Disclosure Barring Service (DBS) and directly employed by us, we take care of all of our recruitment internally, taking any stress away from you.

As well as being thoroughly checked and vetted, our carers undergo in-house training from our award-winning team, who deliver modules covering manual handling, first aid, safeguarding, dementia awareness, health & safety and medication, amongst many others.

We are the only home care provider to be endorsed by Skills for Care as a Centre of Excellence and we are also fully regulated by the Care Quality Commission (CQC) who ensure our service is responsive, safe and effective.

Find out about care in Biggleswade

If you’d like to discuss visiting or live-in care options, you can set up a meeting with Louise and her team. We’re here to take your call seven days a week and can meet you at a time and place suitable for you.

If it’s easier for us to come to you, just let us know a time and place and we’ll be there.

Call us on 01462 322 489 Talk to us on live chat Request a call back

Our credentials

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
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