High quality care in Billingham from Helping Hands
At Helping Hands, we’ve been providing customers across England and Wales with dedicated, person-centred dementia care at home for over 30 years. In that time, we’ve helped thousands of people living with dementia to maintain as much independence and normality as possible through our holistic, person-centred dementia care plans. Our brilliant carers in Billingham are trained to provide a wide range of CQC-regulated care services to people living with types of dementia, meaning that if your loved one has had a dementia diagnosis, they can continue living their best life in the home that they love rather than having to move to a residential nursing home. We offer dementia support on both a visiting care and live-in care basis, according to your needs.
Not sure what type of care you need? Request a brochure and read about our services in your own time.
Get a clear overview of costs and what affects pricing, so you can plan with confidence.
Discover why thousands of families trust us for personalised home care across England and Wales.
Supporting people living in Billingham
While we do not have a physical branch in Billingham, care in the area is coordinated by our Middlesbrough branch, working with carers who support people across the local community.
Susan Lawn
Branch Care Manager
As Branch Manager it is my responsibility to ensure the safe and effective day to day management of the branch, providing guidance and support to...
More about Susan Lawn
Sarah Bankhead
Area Care Manager
I've worked in healthcare for 16 years, starting as a domiciliary carer in Durham and gaining expertise in clinical and end-of-life care. Joining Helping Hands...
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Matt Bristow
Divisional Director
As the Divisional Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring the...
More about Matt Bristow
When to choose dementia care
Dementia home care from our wonderful Billingham carers can be a great option because it provides you with a familiar, friendly environment in which to receive support. Moving to a residential nursing home can be a stressful, disorientating experience, especially for people who experience heightened anxiety and confusion as a symptom of their condition. By staying at home, you or your loved one will be able to adapt your surroundings to suit your needs and you’ll get a package of dementia care that completely supports you at all times.

Expert care tailored to your needs
With dementia care from Helping Hands Billingham, you’ll get a care plan that is fully tailored to your individual needs and preferences. We know that your condition and circumstances will be unique to you, which is why we’ll make sure we take the time to understand exactly where you are on your dementia journey and will design you a package of care that won’t leave you feeling isolated or unsupported. And, if your condition changes or develops, our care experts will be able to monitor your condition and recommend appropriate amendments to your care.

Qualified carers providing dementia care in Billingham
When it comes to a complex condition such as dementia, we know the importance of having carers who you can implicitly trust – both in terms of their character and their skillset. That’s why we place so much focus on ensuring all of our carers are of a kind and compassionate character, and are fully equipped to provide a wide range of specialist dementia care services to people with all types of the condition. We only recruit people who share our passion for providing genuinely life-changing care, and every new carer must pass a number of rigorous background checks before starting with us to ensure they’re the type of person you’d be delighted to welcome into your home. Then, when they join our Billingham team, all carers receive our widely-acclaimed carer training, which includes specific, in-depth modules on dementia care.
We’d love to hear how we can help you or a loved one living with dementia to have the best possible quality of life through our dedicated dementia care. Our friendly customer support team are available to chat seven days a week, and you can always drop us a message via our website if you’d prefer to arrange a callback at your convenience.
Contact usNot sure what type of care you need? Request a brochure and read about our services in your own time.
Get a clear overview of costs and what affects pricing, so you can plan with confidence.
Discover why thousands of families trust us for personalised home care across England and Wales.
FAQs
Dementia home care is specialist one-to-one support that helps someone live well with dementia in their own Billingham home. Carers are trained in dementia and provide routine, reassurance, personal care and a familiar face.
Familiar surroundings, routines and possessions can reduce confusion and distress. Staying at home in Billingham with consistent carers often helps people feel calmer and more in control than a move to unfamiliar surroundings.
Support with daily routine, personal care, medication, meals, mobility and meaningful activity, plus companionship and reassurance during difficult moments. We focus on the person and what makes a good day for them.
Yes. Our Billingham carers receive dedicated dementia training so they can support changing needs, communicate well and respond calmly to anxiety, repetition or confusion.
Yes. From early memory support through to complex, advanced dementia, our visiting and live-in care in Billingham adapts as needs change, so care can continue at home rather than moving to a care home.
Visiting dementia care is charged by the hour and live-in care by the week, based on the support needed. Billingham costs start from £32.40 per hour for visiting care, while live-in care costs £1,675 per week for individuals or £2,125 per week for couples, with a clear quote provided after a free assessment.
Yes, regulated and inspected by the Care Quality Commission (CQC), with trained, vetted, DBS-checked carers.
Branch information
Address
Helping Hands Middlesbrough, Unit 5, Boho 6, Crown House, 5 Linthorpe Road, Middlesbrough, TS1 1RE
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Opening times
| Monday | 8:00 AM - 7:00 PM |
| Tuesday | 8:00 AM - 7:00 PM |
| Wednesday | 8:00 AM - 7:00 PM |
| Thursday | 8:00 AM - 7:00 PM |
| Friday | 8:00 AM - 7:00 PM |
| Saturday | 9:00 AM - 5:30 PM |
| Sunday | 9:00 AM - 5:30 PM |
| Monday | 8:30 AM - 5:30 PM |
| Tuesday | 8:30 AM - 5:30 PM |
| Wednesday | 8:30 AM - 5:30 PM |
| Thursday | 8:30 AM - 5:30 PM |
| Friday | 8:30 AM - 5:30 PM |
| Saturday | Closed |
| Sunday | Closed |