Home care in Billingham
Visiting care and home care in Billingham
Billingham has been around since the Anglo-Saxon times and is home to KP Snacks, the brains behind some of the UK’s most iconic British snacks, including Hula Hoops, Skips, Space Raisers, McCoy’s and Butterkist popcorn. It also houses idyllic nature parks and gardens, including Cowpen Bewley Woodland Park and The Gardens in Wynyard Hall.
Furthermore, our Helping Hands care team is located in the historic town. They support our customers so they can continue enjoying the freedom of being independent in their homes. From visiting care to live-in care, our carers can help you to live life how you wish. Plus, the Care Quality Commission and Care Inspectorate Wales fully regulate and monitor our care services to ensure we provide high-quality care for our customers.
Our friendly and compassionate carers can provide home care for all our customers across Billingham, Middlesborough, Wolviston, Cowpen Bewley, Haverton Hill, Seal Sands and surrounding areas.
Quality care provided in your own home
Home care from our Billingham team offers security, mobility, and companionship.
For over 30 years, we've provided nurse-supported assistance, companionship and expert care to thousands of individuals across England and Wales. As industry leaders in home care, we know just what it takes to provide the right level of support so that you can retain your independence in the comfort of your own home.
We offer two types of home care:
Constant 24-hour care
Live-in care
One-to-one support from a fully qualified carer that lives with you. Full-time support so you can stay at home where you feel most comfortable.
- Round-the-clock (24/7)
- In your own home
- Personalised care plan
- Carer to match your needs, personality and interests
Occassional care visits
Hourly visiting care
Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.
- From 30 minutes a week depending on your needs
- In your own home
- Flexible care plan based on customer's needs
- All levels of care covered
Meet the Billingham care team
Branch Care Manager
As Branch Manager it is my responsibility to ensure the safe and effective day to day management of the branch, providing guidance and support to all branch staff, carers and customers. Within my role I aim to ensure compliance and quality for staff and customers is met in line with CQC standards and legislative requirements. I joined the care industry when my children became independent as I wanted to make a difference to people's lives and enable them to live independently and safely at home. I quickly built up professional relationships in the care sector and enjoyed the role of carer, this then inspired me to climb the career ladder, eventually taking the role of Branch Manager. I am proud to work for Helping Hands as it is a very family-orientated company with high values, plus the training and support is outstanding. I feel my team of carers are compassionate about their role and I am able to guide them along their journey. If I come across any obstacles then I will gain support to enable us to work together as a team. I have been married for 35 years and have 3 children, who have now provided us with 6 grandchildren. I enjoy rugby and support Saint Helens rugby league, and I like to attend the games when I am able to. I also enjoy holidays abroad and spending time with our friends at weekends.
Regional Care Director, North
Area Care Manager, North
Reviews and credentials
We are actively collecting and monitoring our reviews and feedback for Billingham to ensure our customers receive the best possible live in and home care service.
Fully regulated by the CQC
Other services we provide at this branch
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High quality home care in Billingham
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At Helping Hands, we believe in person-centred care, which means we focus on your mind, body and spirit. We like to take more of a holistic approach to care and support you as a whole. We understand that everyone has individual needs, so we ensure that our care packages meet your requirements. After all, you’re the one in control.
Whether you prefer to have support a few days a week with visiting care or have a carer stay with you 24 hours a day, we will ensure we find a package to suit your needs. There is also an option for temporary, short-term care with respite care. From helping with household duties and meal preparation to getting dressed and accompanying you to medical appointments, our carers have got you covered.
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24/7 live in care support
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With live-in care, our carers can provide you with the assistance you need 24 hours a day. So, you can rest assured knowing that someone will support you when you need them. Having complete control over your care means you can remain in your home and maintain your routine. Plus, you won’t be restricted to any schedules, visiting hours or set mealtimes; you’ll be free to do whatever you like.
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Why Helping Hands is better than a care agency in Billingham
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At Helping Hands, we provide a fully managed service. This means we cover everything from your carer’s contract to their training. We genuinely value our carers as we want them to deliver the exceptional care you genuinely deserve. Plus, when you receive your bill, you won’t be subjected to hidden costs and fees; we will be transparent with you right from the start.
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Qualified carers providing a variety of care services in Billingham
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Our carers are fully trained to provide the care needed to support you in your daily life. Whether you are living with dementia, heart disease or cancer, our carers have the essential skills and compassion to help you with whatever you need. They also undergo a Disclosure and Barring Service (DBS) check, so you can rest assured knowing you’ll receive care from someone you can trust.
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Contact us for our variety of care available
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For more information on our care packages in your area, contact our customer care team today. They are available seven days a week via phone or through our website. Rest assured, we will be able to answer any questions you may have. Alternatively, if you prefer to speak to a member of the team in person, pop into our branch near you. We look forward to meeting you soon.
Branch information
5 Linthorpe Road
Middlesbrough,
TS1 1RE