Bishops Stortford

Helping Hands is better than a traditional care agency because we’ve never actually been one – throughout our 30+ year history, we have been a private home care company, founded as a family concern and grown to encompass around 150 branches across England and Wales today. Because of our roots, we don’t do things that a care agency would do, such as ‘introducing’ you to your carer for a fee and then having nothing more to do with the process, leaving you to pay and manage your carer’s employment and ensure all legalities are covered. We employ all of our carers directly though, meaning no associated stress for you or your loved ones and a focus on nothing but your wellbeing and care, leaving your carers in Bishop’s Stortford to be highly motivated, feeling valued and delivering exemplary standards of care to you in your own home.

A diagnosis of Alzheimer’s, vascular dementia, Pick’s disease or any other type of dementia, can be unsettling for everyone involved. As a family, you’re having to get used to your relative not being the person they once were and as an individual, you’re having to get used to not remembering things as you once did or becoming confused easily. But with dementia care from our compassionate team, you can all be reassured that your loved one will have the right support and care for them as their needs change and they adapt to their diagnosis.

Instead of having the stress and upheaval of moving into a nursing home or supported living accommodation, elderly home care from the Bishops Stortford team is a direct alternative to a care home. We’ll enable you to continue to do everything you’ve always done, just with a little help along the way. So, if you enjoy taking a stroll around Castle Gardens but need assistance to do so or if you love spending time in your garden but are unable to water your flowers due to your arthritis symptoms, we can help. And if you discover that you require more care after initially requesting a couple of hours a week to help with housework, we can adapt your care around you so that you receive support with personal care, medication and anything else that you require assistance with at home.

There are lots of people that care full time for their loved ones, but sometimes don’t know where to turn when they need a break. That’s where we can step in. From as little as three days up to several weeks, the Bishops Stortford team can provide respite care for your loved one in their home, allowing you to take the time away that you need. We’ll ensure that we meet with you both beforehand so that the transfer of care is straight forward and seamless, giving both of you peace of mind that the right care is in place whilst you recharge your batteries.

When you opt to partner with a private care provider such as Helping Hands, you’ll get certain guarantees that many care agencies simply won’t give you. For instance, we always pay our carers directly each month, whereas often care agencies will expect you to handle your carer’s fees. We’ll also take care of all the fiddly paperwork which can often be so time-consuming and stressful, meaning you and your carer can focus on the thing that’s most important – your well-being. All of our Huddersfield carers are expertly trained to offer you flexible, bespoke care in your home that is fully tailored to your condition and circumstances.