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Home care in Brierley Hill

4.5 Star Rating
Rated Excellent on
Trustpilot

Lines open at 8:30 AM today

Existing customer
01384 883393

Lines open at 8:30 AM today

Existing customer
01384 883393

Visiting care and home care in Brierley Hill

At Helping Hands, we’ve got over 30 years’ experience in helping customers across England and Wales to enjoy a more independent, comfortable and secure lifestyle in the familiar surroundings of their own homes. With every aspect of our service being regulated by the Care Quality Commission, you can choose Helping Hands with full peace of mind that your care will only ever be of the very highest standard, each and every day.

Our dedicated, empathetic home care services from our Brierley Hill team focus on allowing you to live as normal a life as possible without having to move to a residential care home. Our care options include visiting care and live-in care, and are completely tailored around your specific needs and preferences – ensuring you get exactly the type and level of support that you require, and aren’t left paying for care hours that you simply don’t need.

A smiling elderly woman opens her front door to a carer who stands outside, holding a shopping bag filled with food and flowers. The scene is bright and welcoming, with greenery visible in the foreground.
Quality care at home

From short term support to longer term visits and live-in care, our Brierley Hill team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services
Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
  • Round the clock 24/7 care
  • Handpicked carers selected for their patience, kindness and empathy​
  • Peace of mind for families
Learn about live-in care
Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
  • Flexible care to suit your needs and routines
  • Support with managing conditions or medications
  • Companionship as well as care
Learn about visiting care
Meet the Brierley Hill care team
Nic Harding
Nic Harding

Area Care Manager

Hi, I'm Nic. I've worked in the care profession since 1999. In this time, I've managed care facilities that specialise in supporting the elderly, frail...

Adam Wilkins
Adam Wilkins

Divisional Director

Hi, I'm Adam and as Regional Care Director, I'm responsible for making sure that all the customers we help are looked after brilliantly. In order...

Our Reviews
CQC Logo
Fully regulated by the CQC

Our Brierley Hill branch is fully regulated and accredited by the CQC

Find out more
A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.
High quality home care in Brierley Hill

At Helping Hands, we know the importance of having a care service that is completely personalised to your specific needs and preferences. That’s why we’ll always take the time to perform a full assessment of your care requirements, as well as considering the way you like things to be done, before offering you a bespoke care plan that can be adapted accordingly as your condition and situation changes. Having a customised package of care means that you won’t be paying for services and carer hours that you don’t need, and guarantees you’ll always be fully supported in all the areas where you most need assistance. Whether you just need a few hours of visiting care a week or would benefit from the round-the-clock support offered by live-in care, our experienced, compassionate carers will make sure you’re never left feeling isolated or unsupported.

Two women stand by an open car boot. One woman, smiling, lifts reusable shopping bags filled with groceries whilst the other woman watches. They appear to be unloading after shopping.
24/7 live in care support

One of the areas of care in which we specialise is live-in care, which provides you – the customer – with a friendly, compassionate carer who will live with you in your home. Because they’re in your home virtually all the time, a live-in carer is able to support you throughout the day and night in a wide range of ways, from discreet continence care to expert mobility assistance. We know that having someone come to live with you in your home is a major step to take, so we’ll help match you with a carer who you believe shares your personality, likes and interests – meaning you won’t just have someone to look after you, but also a valued, trusted companion. Your carer will be able to accompany you on days out, help you host loved ones, or just pop the kettle on and watch your favourite tv programmes with you.

A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.
Why Helping Hands is better than a care agency in Brierley Hill

At Helping Hands, our sole purpose is to ensure you receive the best care possible in the comfort of your own home, and as a private home care provider we’re much better placed to do that than a home care agency. We’ll always go the extra mile to provide our customers with only the very highest standards of care and the most compassionate, suitable carers. Unlike agencies, we employ our carers directly, which means we’ll always take full responsibility for paying them and giving them proper training. Being a private care provider also means you won’t get any hidden fees or complex pricing structures from us – we’ll make things as straightforward and stress-free as possible.

A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.
Qualified carers providing a variety of care services in Brierley Hill

Our Brierley Hill carers have all been specifically recruited for their kind, empathetic personalities and their commitment to providing the exceptional care that our customers deserve. Our 36 years of experience as leaders in the home care industry have given us unparalleled insight into the attributes required for an exceptional carer, and all of our carers undergo enhanced DBS checks to ensure they’re the sort of person you’ll be happy having in your home. Every Helping Hands carer receives our industry-leading training, and will enrol on regular refresher courses so that they’re always up to date with the latest best practices.

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Branch information
Address

Helping Hands Stourbridge, 143 High Street, Stourbridge, DY8 1DW

Show in maps Brierley Hill Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed