Stourbridge was the home of British glass making during the Industrial Revolution, so it’s no surprise that it would house a branch of one of the UK’s most innovative home care companies, Helping Hands. With branches across England and Wales, Helping Hands has expanded far and wide since its foundation in 1989, but it has never lost sight of its original ethos, to support people to live safely and independently in their own homes. Home care in Stourbridge differs from residential care because there is no need to move from the place you love most and uproot to a care home. You can still have excellent and personalised care but in the safety of your own home, delivered by highly trained professional carers who will always put you at the centre of your care journey.
When you have care from Helping Hands you don’t just receive innovative and highly skilled levels of care from empathetic and compassionate carers, you also have the reassurance of a large team of support staff who also have your best interests at heart. You may need support with your mobility, medication, meal preparation, housework or any number of other tasks, from low-level support to complex, clinical conditions. Our carers have experience with dementia, Parkinson’s, spinal injuries and much more, meaning that no matter what you or a loved one’s care needs are we can help, whether you need us for 30 minutes once a week or for full time, live-in care.
People decide to explore care provision for many reasons; it could be because everyday tasks are becoming more difficult, for temporary post-operative care, or because of the escalation of a long-term condition. The Stourbridge team are well positioned to help though; just speak to them and discover how they could be supporting your family.
Whether you need a carer for a 30-minute visit once a week, several longer calls throughout the day or even live-in care, your flexible and personalised care package will be carried out alongside your own support plan that details exactly what you like done and how. Your routines will be adhered to and respected whether during the day or overnight, so you don’t have to worry that the way you’ve always done things in your own home is going to come to an end.
When you need a carer for a short amount of time, be it post-operative care, going on holiday with your family or because your permanent carer is taking time off, a respite carer from Helping Hands’ Stourbridge team means you’ll still have exactly the same quality and high standards of care, even if you only need us for a week or two. Having respite care at home means that there’ll be no distressing uprooting from your home, even if only temporarily, as your carer will come to you and make sure your care continues exactly as you’ve always liked it done.
Emergency care can be needed for many reasons, such as your permanent carer needs to take unplanned time off, you’re being discharged unexpectedly from hospital or you have had a minor accident. To avoid the stress of trying to find care at short notice, the Stourbridge team should be your first port of call as they can get a carer into your loved one’s home within 24 hours. An undoubted reassurance during a time of increased anxiety.
Martine and her team in Stourbridge are fully committed to their customers locally, making sure that all of them are properly cared for and that their independence is maintained at all times. All of our Stourbridge carers are rigorously trained and their knowledge is continuously updated, to ensure that they are always at the forefront of industry developments. Helping Hands is also fully regulated by the Care Quality Commission (CQC), and we are consistently rated ‘Good’ by them for every level of care. The Stourbridge branch has also received the same rating at their last inspection.