With over 30 years’ experience in delivering transformative, empathetic support to families, Helping Hands truly are the leading home care provider in the UK.
We specialise in giving people who require additional day-to-day support the opportunity to continue living normally, comfortably and independently for as long as possible. The way we do this is through our holistic, person-centred care services that include visiting care from just 30 minutes per week, as well as 24/7 support offered by live in care.
Domiciliary care is more commonly referred to as ‘care at home’, but the idea is very much the same. Traditionally, someone requiring external support to help manage from day to day would have moved to a residential nursing home.
However, domiciliary care is becoming an increasingly popular alternative, as it allows the care receiver to remain in the home that they love and be cared for in a friendly, familiar surrounded by loved ones.
At Helping Hands, we firmly believe that home is the best place to receive care. Staying at home gives you more control over your care plan, and allows you to have greater flexibility when it comes to things like bed-times, meals and visiting hours.
Receiving care at home also means you can have a support plan that is fully tailored to your personal needs and wishes, rather than a generic one-size-fits-all plan. Our care experts in Stourbridge will take the time to understand your circumstances and your physical and mental condition so that they’re able to provide you with a bespoke package of care that never leaves you feeling isolated or unsupported.
You’ll then receive dedicated one-to-one support from one of our fantastic carers who will be able to help out around the home with whatever you need – from assisting with medication and mobility, to cooking your favourite meals and providing personal care.
We’re extremely proud of our brilliant team of Stourbridge carers – they truly are our most valuable asset, and they’re constantly going above and beyond to ensure our customers receive the life-changing care they’ve come to expect from Helping Hands.
All of our carers in Stourbridge have been selectively recruited for their kind, compassionate personalities and their dedication to their roles, and have undergone extensive background checks before joining so that we can be certain of their suitability for a role in care.
Every new carer receives our comprehensive carer training, which we’ve been developing and delivering in-house for over 30 years, and will continue to participate in regular refresher courses so that their knowledge and skillset is always up to date.
Plus, for your full reassurance, every aspect of our care provision is regulated and monitored by the Care Quality Commission and Care Inspectorate Wales, so you know your support will only ever be of the very highest standard.
If you’d like to arrange domiciliary care for yourself or a loved one in Stourbridge and the surrounding area, our customer support team would love to help out. You can call them seven days a week, or contact us via our website to arrange a call back at your convenience.