Lines open until 7:00 PM
Lines open until 7:00 PM
Known for its traditional outdoor market and its famous black pudding stalls, Bury is now home to one of the UK’s leading home care providers: Helping Hands.
Covering areas such as Elton, Ainsworth, Unsworth, Heywood, Walmersley, Holcombe, Ramsbottom, Radcliffe, Whitefield, Prestwich, Middleton, Broughton and the surrounding areas, the Bury Helping Hands team are here to support you with bespoke home care packages built entirely around you and your needs.
From short term support to longer term visits and live-in care, our Bury team can help.
We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.
Over 155 branches across the UK means we're local to you.
Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.
Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.
We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.
We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.
When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.
Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.
Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.
Branch Care Manager
I'm Rachael, I am excited to be managing this service and providing person-centred care for our clients. I'm an experienced care manager with over 25...
More about Rachael TaylorDivisional Director
Hi, I'm Adam and as Regional Care Director, I'm responsible for making sure that all the customers we help are looked after brilliantly. In order...
More about Adam WilkinsOur Bury branch is fully regulated and accredited by the CQC
Find out moreWhether you need a 30-minute drop-in to help you with your medication or more regular visits throughout the day, the team are on hand to ensure that you receive the support that you need with minimal disruption to your usual routines.
Our aim is to ensure that you continue to live a safe and independent life, just with a little help along the way. It might be that you want someone to help you around the Bury market, or perhaps you need support in keeping your home clean and tidy. Whatever it is you need, we can help.
We understand that, regardless of the condition, everybody has their own individual care needs that can change at any time. The great thing about Helping Hands is that, with our flexible care, we can adapt around you whenever you need us to.
We understand that moving into a residential care home is not always the most desired option, but sometimes there is a necessity for more intense support for you or a loved one. With live-in care from Helping Hands, you don’t have to worry about leaving your beloved home. Whether you’re living with your partner, on your own or with your beloved pet, the team will provide personalised and unintrusive care to keep you safe and independent at home.
We understand how important it is for you to remain in control of your own care. With no restrictions on visiting hours, meal-times or menus, you’re able to continue to live life on your terms – regardless of your condition. What’s more, not only will we provide a compassionate, empathetic carer to support you when you need it, but we’ll work with you to find the right carer that is suited to your personality, hobbies and interests. So, whether you enjoy birdwatching at Burrs Country Park or taking a day-trip into Manchester for Afternoon Tea at Selfridges, you won’t just receive a carer; you’ll gain a friend.
Also, with the support of our expert clinical team, we are able to provide our industry-leading care for more complex conditions such as stroke after-care, catheter & stoma care, PEG feeding and neurological & spinal injuries. So whether you’re living with a progressive condition and are looking for more intensive support, or you need round-the-clock support after a hospital admission, the Bury team are here to help.
At Helping Hands, we have been providing care since 1989 as a private home care company. We have never been a care agency which means we directly recruit our carers. Plus, there are no hidden costs or referral fees. We believe in transparency – so there won’t be any surprises when your bill arrives at the end of the month. We are also fully regulated and managed by the Care Quality Commission and Care Inspectorate Wales, meaning that our services are regularly inspected to ensure we provide the highest standard of care possible.
Traditionally known as care at home, domiciliary care enables you to determine the frequency and intensity of the care you receive.
Whether you need 30 minutes a day to help you get washed and dressed, or more regular visits to support you around the house or getting out and about in the local community, the team are here to provide you with the support you need, when you need it.
With 30 years’ experience behind us, we are proud to be recognised as an industry-leader for specialist dementia care. All of our carers complete dementia training, enabling them to support those living with any of the many variants of dementia, including Alzheimer’s, vascular and frontotemporal dementia.
We understand the importance of familiarity for someone living with dementia, which is why we provide the compassionate support that you need to remain comfortable in your own home. With patience and understanding, we’ll make sure that you or your loved one are supported with their everyday care needs such as maintaining health & wellbeing, social activities and personal care. Living with dementia can be an upsetting time for all involved, which is why our expert team of carers will work closely with you to give you support and guidance on how you can continue to communicate and enjoy your time together.
Aging is inevitable, and even though our bodies and our minds may not be as quick and nimble as they once were, it doesn’t necessarily mean that we lose our desire to remain independent.
Whether you’re finding a little more difficulty in everyday tasks such as washing-up, laundry or popping to the shops, or you’re living with a progressive condition that requires more intensive support through the day and night, the team will work with you to provide a tailored care package that is designed with your independence, comfort and safety at its centre.
We understand that care needs can arise and change at any given time. Whether you are due to be discharged from hospital and would like some help in getting back on your feet, you’ve acquired an unexpected illness or injury or your usual carer needs to tend to an emergency; we can swiftly put a bespoke package of car in place to give you the support you need – sometimes with as little as 24 hours’ notice.
Whether you’re looking for support for a weekend or a month, our Bury team are here to provide personalised respite care packages from whenever you need, for as long as you need.
Built on a foundation of family values, we understand more than anyone how important it is for you to receive the right level of care. Each of our carers complete award-winning training covering areas such as manual handling, health & safety, safeguarding and equality & diversity, and they all possess qualities that cannot always be taught: kindness, empathy and sensitivity.
As well as in-house training, our carers are all employed directly by Helping Hands, so you don’t need to worry about any paperwork or background checks, such as Disclosure Barring Service (DBS) screenings, as we’ll ensure that everything is in place ready for your care package to start.
We are proud to be the only home care provider endorsed as a Centre of Excellence by Skills for Care, and we are also fully licensed by the Care Quality Commission (CQC).
If you’d like to find out more about the support options that our Bury team can provide for you, please get in touch with us. We’re available to take your call seven days a week.
If you’d like to meet face-to-face, please feel free to pop in and see us at our branch on Bury New Road or we can meet you for a coffee to discuss your needs in more detail; whether it is at a local café or your living room.
| Monday | 8:00 AM - 7:00 PM |
| Tuesday | 8:00 AM - 7:00 PM |
| Wednesday | 8:00 AM - 7:00 PM |
| Thursday | 8:00 AM - 7:00 PM |
| Friday | 8:00 AM - 7:00 PM |
| Saturday | 9:00 AM - 5:30 PM |
| Sunday | 9:00 AM - 5:30 PM |
| Monday | 8:30 AM - 5:30 PM |
| Tuesday | 8:30 AM - 5:30 PM |
| Wednesday | 8:30 AM - 5:30 PM |
| Thursday | 8:30 AM - 5:30 PM |
| Friday | 8:30 AM - 5:30 PM |
| Saturday | Closed |
| Sunday | Closed |
