Bury St Edmunds
Our home care team in Bury St Edmunds provides an excellent standard of support for people regardless of their age or disability. Trained and regulated through the Care Quality Commision, our carers are more than capable to help with your care needs. From sporadic drop-ins to full-time assistance, there is a compassionate companion awaiting your call!
Our expert team are dedicated to providing friendly and professional care in the comfort of your home, covering areas such as Blackthorpe, Westley, Horringer, Low Green, Great Barton and the surrounding areas.
Surrounded with a beautiful countryside and historic ruins, Bury St Edmunds offers visitors and the local community stunning parks, magnificent cathedrals, not to mention award-winning home care provided by the UK’s leading home care provider – Helping Hands.
"Hello, I’m Tim, the Area Care Manager for the East region. It is my responsibility to support the Helping Hands branches in the East region and ensure great care services are delivered which optimise the culture of Helping Hands. I support and manage a great team of branch managers to enthuse them to deliver great care services and a fantastic working environment for their teams."
For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.
Over 100 branches across the UK means we're local to you
We are not an agency - we employ every carer directly
Get to know your carer before care starts
Family-run and experts in home care since 1989
Fully flexible care packages as your needs change
Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.
One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.
Whether you or your loved one needs support with mobility, medication administration, personal care, or just a friendly face to enjoy breakfast with, our team of carers are on hand to help you preserve your independence in the comfort of your own home.
You might just need 30-minute drop-ins to help you with household chores and laundry, or more complex care for a progressive condition. Nonetheless, our Bury St Edmunds team are fully trained to support you and your loved ones.
If you’re looking for constant support that you can trust, our team of expert carers are here to help. Providing round-the-clock care in the comfort of your own home, you can rest assured you or your loved one is in safe hands.
Whether you enjoy walking through the history and heritage of the ‘jewel in the crown of Suffolk’ or keeping in touch with the local community, your live-in carer will be there with you, every step of the way.
Built entirely around you, our bespoke care plans allow you to continue living the life you love. With no visiting hour restrictions, mealtimes or menus, you’re completely in control of your care.
You might be living with a progressive condition such as Alzheimer’s, or perhaps you’ve recently lost a loved one and would like some company during the evenings. Whatever it is, preserving your independence is important to us.
Whether it’s a 30-minute visit to help you prepare breakfast or more advanced clinical support, the Bury St Edmund’s team are here to provide personalised care plans that do more than care for you.
Did you know there are over 100 different forms of dementia? With varying symptoms and the uncertainties and anxieties that a dementia diagnosis’ can bring, our award-winning training ensures all of our carers have the knowledge and experience to support you and your loved ones throughout this difficult journey.
Each of our carers complete specialist dementia training, covering the many variants of the condition, including dementia with Lewy bodies, Alzheimer’s and Picks disease, so you can rest assured that you’re in safe and experienced hands.
If you’re mobility isn’t as sturdy as it once was or you’re struggling to keep on top of the laundry and cleaning, our Bury St Edmunds team are here to give you the support and companionship that you need.
With bespoke care packages tailored around you and your needs, our expert carers can support you, whenever you need it.
Perhaps your family are going on holiday and you’d like some extra support so that you can enjoy the break with them, or maybe you’re returning home after a short stay in hospital. Our team of carers can provide the respite support you need, for as long as you need it.
We completely understand that emergencies do happen, that’s why we’re proud to provide immediate care packages. And more often than not, your carer will be knocking on the door within 24 hours of your initial enquiry.
With over 30 years’ experience and a stringent recruitment process, you can rest assured that you and your loved ones are in safe and knowledgeable hands. With full background checks, such as Disclosing Barring Service (DBS) screenings, we employ the very best carers.
We’re proud to be recognised as the UK’s leading home care provider and are fully regulated by the Care Quality Commission (CQC). And, as the only home care provider endorsed as a Centre of Excellence by Skills for Care, you can take comfort in the knowledge that you’re loved one is in trustworthy hands.
If you’d like to discuss your or your loved one’s needs further, please don’t hesitate to contact the Bury St Edmund’s team. We’re here to take your call seven days a week.
Perhaps you’d like to meet face to face? No problem. We’ll be happy to book a meeting at a time and place that’s suitable for you. Whether it’s at our branch or over a cup of tea in your front room.
We are actively collecting and monitoring our reviews and feedback for Bury St Edmunds to ensure our customers receive the best possible live in and home care service.
5 out of 5 stars, from 7 reviews
Our Bury St Edmunds branch is fully regulated and accredited by the CQC and CIW.
Every one of our carers is a dementia specialist
We are founding members of the UKHCA
Opening hours and address details
4 King's Mews Road Bury St Edmunds Suffolk IP33 3DE Show on Map